Search our insight hub and discover leading research and resources for the workplace and facilities management profession, from the pioneering professional body.
Displaying 14 results
Contract and supplier management for facilities managers
Download the ‘Contract and supplier management for facilities managers’ guidance note at the link below and start learning how to manage your contracts to get the best out of your providers today.
Improve your negotiation and leadership skills with business coach Tom Flatau
Episode 55 of our Navigating Turbulent Times webinar series.
Panel includes:
Jenny Thoms (host): Head of Marketing and Communications, IWFM; Tom Flatau: Business Coach
Introducing the NEC4 Facilities Management Contract (FMC) suite
Episode 51 of our Navigating Turbulent Times webinar series.
Panel includes:
Anne Kinder (host): Senior Consultant, Nodus Solutions; Chris Jeffers: Director and Head of FM Advisory, Mott Macdonald; Ian Heaphy: NEC4 Contract Board, NEC; Andy Cadelent: Head of FM, Leadec
Social value the new National TOMs FM Plug In framework
Episode 30 of our Navigating Turbulent Times webinar series.
Panel includes:
Sofie Hooper (host): Head of Policy, IWFM; Guy Battle: CEO, Social Value Portal; Ann Beavis: Head of Sustainable Development, Crown Workplace; Carley Bright, General Manager, BNP Paribas Real Estate; Patrick O'Farrell, Head of Facilities Management, Nationwide Building Society
Creating a collaborative procurement model for supply and demand side organisations
Hosted by Steve Gladwin: Chair IWFM International SIG
Procuring and running catering contracts
This guide provides the knowledge you need to buy and subsequently manage catering contracts.
Supplier and contractor handover
This Guidance Note outlines how a new contract arrangement providing goods/ services/works can be suitably implemented in collaboration with a successful contractor. It aims to support the preparation of an appropriate plan of actions to facilitate this change.
Choosing an FM operating model
Thirty years ago, facilities management was a largely inhouse affair. Organisations directly employed cleaners, security guards, maintenance engineers, handymen and catering staff, only turning to contractors for specialist work such as lift or air-conditioning maintenance.
Introduction to service level agreements
A Service Level Agreement or SLA is an excellent tool for managing discrete packages of works or services. They are normally agreed between a service receiver – customer; and a service deliverer – supplier.
Facilities management procurement
This is an essential guide for procurement professionals that purchase products or services for an organisation. It sets out how the process works independently and when working as part of a team.
Statutory compliance in FM procurement
The purpose of this Guidance Note is to highlight some of the key points that should be taken into consideration when managing your supply chain and/or workforce to ensure that your facilities remain statutorily compliant.
Outsourcing across borders
Outsourcing across borders can drive down costs, implement group risk-management strategies including health and safety policies, and contribute to energy efficiency and better asset management.
Future of public procurement
The government is the biggest spender on FM service contracts in the UK managing an annual £40bn of contracts with the private sector. However, with stinging criticism of contract management in the recent report from the Public Accounts Committee and with the introduction of Building Information Modelling (BIM) and Soft Landings mandated for all government projects in 2016, as part of the government construction strategy, it’s clear that there is a need for service suppliers, and the government, to evolve and adapt.
Building successful outsourcing relationships
Within the FM sector, outsourcing is second nature for many organisations and with a thriving network of service providers, there is a need to ensure both parties work as effectively as they can together in order to deliver the best service for the organisation, the local community and wider society.