15 November 2022 8.30am – 6.30pm Community 15HatfieldS


‘Your future is whatever you make it. So, make it a good one’. The IWFM London Region have been working hard in collaboration with some of our amazing Special Interest Groups to bring back our renowned London Region Annual Conference, however, don’t expect your usual type of conference!  We’ll be exploring what was happening in the industry 30 years ago so be prepared for some surprising revelations! Then its ‘back to the future’ to explore how FM and the workplace have developed in the past 30 years and the latest trends in 2022 and beyond.

The very talented Ian Ellison, host of Workplace Geeks, will be chairing the event so expect a fast paced, high energy and interactive day. There will be an amazing opportunity to get involved in shaping the future with a fully inclusive hackathon hosted by Perry Timms, founder, and Chief Energy Officer of PTHR and award-winning writer on the future of work.

Sarah Armstrong Smith, Microsoft’s Chief Security Advisor, Board member, and voted most influential woman in Tech, trailblazer of women in business and women in STEM, is our inspirational keynote speaker. This is definitely not one to miss!'

Thank you to our exhibitors and sponsors Principle Cleaning, BPR Group, Mayflower Washrooms Solutions, Carbon Numbers, Liquidline, Audiem and Build Recruitment.

We look forward to welcoming you ‘back to the future’ on 15 November at 15Hatfields, London’s most sustainable events venue. Don’t miss out on this fantastic event, get your ticket today in order to shape your tomorrow.

The agenda for the day:

09:00 Welcome, Gary Binder, IWFM London Region Chair and introduction to event Chair Ian Ellison, director and co-founder of 3edges                         

09:10  Welcome from main sponsor, Peter Smith at Principle Cleaning

09:20  Welcome from IWFM, Peter Brogan, Head of Research and Insight

09:25  Introduction from Anthony Atkinson, IWFM Impact Awards 2022 Newcomer of the Year winner

09:35  An introduction: Back to the Future – Ian Ellison

09:45  Sebastian Bachelier, Living Wage Foundation

10:15    Ian Baker, EMCOR UK – Workspace SIG

10:45   Networking break

11:15     Greg Davies, Assurity Consulting - Sustainability SIG

11:45    Tim Axe, Genuine Dining Co. - Catering & Hospitality SIG

12:15     Anne Kinder, Nodus Solutions Ltd - Procurement & Contract Management SIG

12.45     Lunch and networking break

13.45     Hackathon with Perry Timms

15.30     Networking break

16.00     Keynote: Sarah Armstrong Smith, Chief Security Advisor, Microsoft

17.00     Closing address

17.15       Drinks and networking

18.30     Event close

Ticket prices

Members: £80 inc. VAT

Non-members: £100 inc. VAT

Unemployed/students: £60 inc. VAT

Lunch and refreshments will be provided.


Sarah Armstrong

Chief Security Advisor, Microsoft

Sarah Armstrong Smith is representer and hired via the Champions Speakers Agency

Operating at the forefront of the cybersecurity industry, Sarah Armstrong-Smith is the Chief Security Advisor at Microsoft. She has led a long and impactful career, guiding businesses through digital attacks and teaching organisations how to protect their data. Specialising in disaster recovery, crisis management and female representation in STEM, Sarah is a powerful addition to technology and inclusion conferences alike.

In early 2020, Sarah was appointed the Chief Security Advisor within Microsoft’s Europe sector. She works in digital transformation and cloud adoption, two topics popular at corporate events and conferences. Working with customers across Europe, Sarah offers valuable advice on cybersecurity strategies, ensuring stronger defences against attackers.

Sarah’s previous professional positions include Group Head Business Resilience & Crisis Management at The London Stock Exchange Group and Head Continuity & Resilience, Enterprise & Cyber Security at Fujitsu. Such high-profile roles earned Sarah a place in the Most Influential Women in UK Tech and Most Influential Women in Cybersecurity. As a speaker, Sarah is passionate about empowering women in STEM industries.

As the world of work embraces remote working, hire an expert like Sarah to educate your staff and protect against scams. She can supply market-leading guidance on common security threats, and prepare businesses for any future attacks. With a passion for challenging the status quo, her leading insight into technology and security is truly ground-breaking.

What sets Sarah apart is the nature of her career. Learning on the job, her work on the Millenium Bug and other major cyber incidents make her an industry leader. Sarah has extensive experience in the human aspect of cybersecurity, a topic she now explores at conferences to showcase the pressing issue. With her holistic approach to crisis management, your organisation is in safe hands with Sarah. In 2022, Sarah was recognised as a 'Distinguished Speaker' by Microsoft, which is the highest accolade provided by the Executive Briefing Center, and an individual can only win this award once. In addition to being a Distinguished Speaker, Sarah has among the highest average evaluation scores from visiting customers among all global speakers.

From PR to privacy and data protection, Sarah can discuss a wide range of topics relating to cybersecurity. She works extensively with SMEs and is a Board Advisor for several groups including e2e-Assure and Vaultree. Whether she is booked for large conferences or intimate corporate events, Sarah’s advice is grounded in years of experience with some of the biggest businesses in finance, insurance and technology.

Tim Axe

Catering and Hospitality SIG Chair, IWFM
Coming soon.

Sebastian Bachelier

Living Wage Foundation

Sebastian joined the Living Wage Foundation in 2018 where he leads on work within the outsourcing and FM sectors. He oversees the management of the Recognised Service Provider accreditation and coordinates the Recognised Service Provider Leadership Group. Sebastian has previous experience of working for the public and private sectors through student enrichment work at an inner-city college and c-suite recruitment for the NHS.

Ian Baker

Head of Workplace Solutions, EMCOR UK

Ian is the Head of Workplace for EMCOR UK, a leading facilities management company providing a range of customer-centric solutions through workplace transformation, IFM, data-led asset management and carbon reduction.

Ian has over 25 years’ experience in the built environment and a background in design, property consulting and project management, he has led EMCOR UK’s workplace solutions since 2015.

With his passion for workplace, Ian has been instrumental in identifying innovative solutions to workplace challenges and carrying out research on post-pandemic workplaces. A fervent supporter of evidence-based decision making, shaping the ‘future of work’ by developing workplace strategies supporting organisational success alongside people and planet.

Ian is a regular speaker at workplace leadership events and is author of several white papers focussing on people engagement, human productivity and workplace experience.

In 2023 Ian was voted by peers to join the class of Workplace Leaders Top 10 and is the current chair of the IWFM Workspace SIG (Special Interest Group).

Peter Brogan

Head of Research and Insight, IWFM

Peter is Head of Research and Insight at IWFM where he manages the research, insight and information that positions IWFM as the voice of workplace and facilities management. He manages the delivery and development of the Institute’s research and insight activities.

An influential Research specialist with unique experience and a sustained record of success in both the public and private sectors. Extensive background in diverse service organisations, managing complex research projects from inception to completion.

Greg Davies

Director of Market Development, Assurity Consulting

Greg has worked for over 32 years in health, safety and environmental compliance management covering aspects including Legionella, H&S, fire, asbestos, building environment quality, energy, waste and sustainability.

A degree-qualified microbiologist and registered expert witness, he joined Assurity Consulting in 1989. Greg is a Fellow of the Royal Society of Public Health, Specialist Member of the International Institute of Risk and Safety Management (IIRSM) and currently Chair’s both the IWFM Sustainability Special Interest Group and IIRSM London Branch committee

Greg is a regular blogger and contributor to our industry press, with over 250 articles published on environmental management/sustainability, health and safety and risk. He chaired the CIBSE committee that revised TM13, was the author of the original IWFM good practise guide to risk management and has been survey lead for the IWFM sustainability in FM survey for the last 8 years.

On subjects ranging from water management to the “Red Tape Challenge” Greg has also spoken at events for, or been involved with, organisations including Defra, PHE, IIRSM, DECC, BSC, RICS, CIEH, BSRIA, CIBSE, IWFM, IOSH, CIEH and the London Health and Safety Group

Ian Ellison

Workplace change agent, co-founder and director, 3edges

Ian co-founded 3edges.co.uk and Audiem.io to help people understand and enhance the organisational value of workplace. With over 20 years’ experience spanning workplace and facilities management practice, education and consultancy, Ian has developed a reputation as an engaging facilitator and provocative speaker. He is passionate about the power of workplace to enable better business outcomes.

Ian is also co-founder and host of the Workplace Geeks podcast, with Chris Moriarty. Especially interested in change leadership and workplace challenges within organisations, Ian has delivered diverse workplace change projects to help facilitate organisational performance improvement. He has also written numerous journal papers, insight reports, magazine articles and book chapters exploring different workplace and FM topics.

Anne Kinder

Senior Consultant, Nodus Solutions

Anne works for Nodus Solutions, an independent facilities management consultancy who provide consultancy services to clients in a range of sectors in the UK and Europe.  Clients include Jaguar Land Rover, Avis Budget Group, Prologis and several universities.

A specialist in asset, facilities, property and contract management, Anne has worked on the delivery of large, national projects that utilise her skills in strategy development, business transformation, contract specification and management, project management and Human Resources. 

Anne holds a BSc (Hons) in Statistics and is a Fellow of the Institute of Workplace and Facilities Management (IFFM) and a member of the Chartered Institute of Housing.

Anne is Chair of the IWFM Procurement and Contract Management Special Interest Group and a Lead Judge for the IWFM Excellence Awards.

Perry Timms

Founder and chief energy officer, PTHR

Perry Timms is the founder and Chief Energy Officer of PTHR - a growing consultancy, with the mission to create better business for a better world. PTHR is in its 10th year of operating. is a BCorp Certified Organisation, a Gold-Standard 4-day Working Week, an accredited Living Wage employer and a Climate-Positive organisation.

Perry is an international and 2x TEDx speaker and award-winning writer on the future of work, HR & learning. He is a recently certified Semco Style Institute Expert in Self-Managed systems of work. His 2017 book Transformational HR was named one of the Top 100 Business Strategy books of all time and published as a second edition in July 2021. His second book - The Energized Workplace - was published in August 2020 and was shortlisted for the UK Business Book of the Year 2021. Perry is Adjunct Professor at Hult International Business School and Ashridge Management School; a visiting fellow at Cranfield School of Management, and Sheffield Hallam University.

Perry is a proud Chartered member of the CIPD and is a 4x member of HR Magazine’s HR Most Influential Thinkers making the top 10 in 2018 & 2019 and 2nd overall in 2021. He is a Top 100 Global HR Influencer on numerous lists, a LinkedIn Learning instructor, a member of the EODF and OD Academy and a Fellow of the RSA

Sponsors and exhibitors

BPR Group

Complete environmental solutions, UK
BPR Group started life as Paper Round in 1988 as a small Friends of the Earth project. In January 2010 Paper Round Ltd changed its name to BPR Group Europe Ltd to better reflect the wide range of environmental services that we provide our clients.

Mayflower Washroom Solutions

Leading national consumable and washroom service provider, UK
Mayflower Washroom Solutions is a market leader in the field of Washroom Hygiene and Consumable provision, with over 15 years’ experience of service delivery on a national basis. Our 4 defined Divisions offer our clients the complete solution to managed services, from a single source.

Principle Cleaning Services

People, quality, innovation, London
We are cleaning specialists in the Property Management, Financial, Legal, Media and Professional sectors. Our portfolio includes many of Londons biggest brands & landmark buildings.


Audiem is a brand-new workplace experience analytics platform. Launched in 2022 by three of the UK’s most prominent voices on workplace experience, the tool uses cutting edge technology to process free text, qualitative employee feedback, creating actionable insights for organisations to make both evidence-based decisions based, not just on what matters, but how and why.

Website: www.audiem.io

Carbon Numbers

Our proposition is to connect your building(s) to the cloud that will then drive data insights and information to support you in Managing Compliance, Delivering Value and Creating Transparency

Website: www.carbonnumbers.co.uk


With nearly 20 years in business, serving 8,000+ commercial organisations nationwide, we’ve developed a comprehensive approach to providing complete refreshment solutions. Tailored to the exact needs of your business, we provide everything you need to serve delicious coffee, tea, juice, water, snacks and more.

Website: www.liquidline.co.uk

Build Recruitment

At Build Recruitment, we understand the importance of facilities management and those that work within it. That’s why we place such emphasis on connecting leading FM professionals with top employers.

If you are looking to grow your facilities team across soft services, engineering or facilities management, our FM recruitment team have a rapidly expanding network of job seekers available for temporary, permanent or contract vacancies.

For more information about how we can help your organisation, please visit buildrec.com or contact the Facilities Management team on 020 3176 4793