18 March 2021 2pm – 3pm Webinar Online


Join our London region and other London workplace and FM professionals for their annual Question Time event: your chance to discuss the issues of the moment, and the future, with a panel of FM experts.

Submit your questions to the experts

Just like the BBC Question Time, this is your opportunity to ask industry experts their views and challenge their vision on what the office environment will look like.

Please submit your questions to london@iwfm.org.uk and a selection of questions will be presented to the panel during the webinar, along with an opportunity for live questions if time allows. 

Twitter: @IWFM_London


Amanda Baber


Amanda has been part of the Portico family since 2011.

With a background in hospitality, marketing and business development, she is responsible for business growth and brand activities. Her focus lies within working with prospective clients to create future-proof solutions that require innovation and best practices.

Areas of expertise:

• Future of the workplace (trends) and future proofing

• How tech is transforming the employee experience

• Workspace management and creating community through design and amenities

Adrian Brooks

Principal , Avison Young’s Workplace business

Adrian Brooks is a Principal within Avison Young’s Workplace business, based in London, Adrian is responsible for a range of shared service functions supporting both Occupiers and Landlord/Investors including a strategic consulting team. He is Chairman of the British Standards Institution’s Facilities Management Strategy committee, lectures internationally on facilities management and is also the author of Total Facilities Management soon to be published in its 5th edition and Effective Facilities Management – A guide to good practice.

Jason Cousins

Director of Facilities Management, Lazard

Jason Cousins who is director of facilities management at Lazard, the world’s leading independent financial advisory and asset management firm, based just off London’s Piccadilly. He’s been there for 2 years and prior to that has a career in law firms including spells at Womble Bond Dickinson and Olswang together with working for CBRE at Macquarie Bank and at Eversheds.

Jason was also former chair of the IWFM London region, a role he held for many years and is now chair of Members’ Council.

Lisa Gilbert

Head of CAFM systems, ENGIE International

Trained as a lawyer, but moved into International FM Services some 13 years ago. Starting as Facilities Manager for UK & Ireland working with CA Technologies, then moving on to a role as European Operations Manager where Lisa was managing 16 client sites across Northern Europe, UK and Ireland.  

Lisa then moved into her current role as Head of CAFM systems for ENGIE International, and for the last 5 years has been project managing the implementation and development of key IT systems, for use in the management of Global FM Service contracts.  Lisa has a breadth of knowledge of the nuances of working across international borders within the FM industry, and more specifically with CAFM and other IT Systems – something which has been vital to the continued operation of many businesses globally during these unprecedented times.

Liz Kentish

Co-founder, Kentish and Co

Liz Kentish is an ambassador and role model for those in facilities management, the built environment and the many other sectors of industry that Kentish and Co work in. She conducts business honestly and openly and talks about management in an extremely human way that removes some of the barriers put up by 'business'. Her enthusiasm and passion for supporting people is described as inspiring and she is seen as genuinely positive and straightforward. She is someone with tireless energy and a real passion for developing and adding value to teams, individuals and organisations.

As co-founder of Kentish and Co Liz’s key role is to develop our global business partnerships. Our current focus is around ‘Corporate Marriage Guidance™’, working with both clients and IFM service providers to create true partnerships that stand the test of time and minimize day to day ‘noise’. Liz loves nothing more than networking and if you‘re looking for a chairman or keynote speaker for your event, she’s your woman.