28 May 2020 12pm – 1pm Webinar Online


Join us and a variety of expert guests for our new regular webinar series, 'Navigating turbulent times', where we delve into today’s greatest challenges, tackle your questions and concerns, and help our profession navigate through these stormy waters.

‘Navigating turbulent times’ episode seven: ‘Remote yet connected: wellbeing during COVID-19’

Join us live on Thursday 28 May for episode seven of ‘Navigating turbulent times’ where we will tackle wellbeing in the times of COVID-19.

Work is key to our wellbeing with a safe and pleasant working environment regarded as an essential component of a good job. However, research tells us that over half of the nation’s employees say their working environment has a negative effect on their mental health. It's arguable that mental wellbeing concerns have never been higher on the agenda now that the pandemic is turning traditional working set ups upside-down.

With responsibility for employee wellbeing covering all workplaces, including beyond the traditional office, and the role of the workplace and facilities professional at the forefront of this evolution, this episode will explore questions such as how can we stay mindful and balanced in unpredictable times, especially when working from home? And how can our profession best help organisations shape an effective wellbeing response?

‘Remote yet connected: wellbeing during COVID-19' will be hosted by Nicola Lathbury, managing director of Hexagon FM, and chair of both Women in FM SIG (WIFM) and IWFM Midlands Region. The experts joining her on the panel are shown below.

You can submit your questions live during the webinar or email us ahead of time via: policy@iwfm.org.uk

Should you like to remain anonymous if we select your question for the broadcast, please type ‘ANON’ in caps at the start of your message.

Register your place now, get involved, and we will help you navigate these turbulent times.


Tom Flatau

CEO, Teamworking International

Tom specialises in coaching senior executives and leadership teams. At a time of crisis and global challenge, senior leaders need support to remain resilient and make the best decisions for their organisations. With a Master’s in Business Analysis and Systems Design and as a Fellow of the Institute of Leadership and Management, Tom combines business acumen and an intimate knowledge of corporate culture with ground-breaking neuroscience to transform individuals, and deliver growth and prosperity in world-class companies.

Training with the Neuroleadership Institute, Tom is an accredited brain and behaviour specialist, using applied neuroscience research and tried- and-tested techniques to motivate and transform. He has formulated a series of world-renowned seminars, delivered to multi-national businesses, including HSBC, Louis Vuitton, Emirates, Siemens, Unilever and the BBC. Through interaction, real-world examples and scientific explanation, Tom’s talks explain the limiting beliefs and fixed mindsets that inhibits the potential of so many. He explains the brain’s ability to rewire in order to make everlasting changes in behaviour and mindset.

CJ Green

Co-Founder and Executive Director, BraveGoose

C-J is co-founder and executive director of BraveGoose, and co-creator of CleverGoose, a HR technology solution dealing with the gnarly parts of HR in your hand 24/7. Prior to being a start-up tech entrepreneur, she was previously chief people officer and then more latterly CEO of a 26,000 strong FM workforce in the UK.

C-J is also chair designate of the New Anglia Local Enterprise Partnership as well as Trustee of Pepal, who connect non-government organisations and global corporations to find solutions to social issues.

Nancy Hey

Executive Director, What Works Wellbeing

Nancy Hey is a global leader in the field of wellbeing. Prior to setting up the Centre, she worked in the UK Civil Service in nine departments as a policy professional and coach, delivering cross UK Government policies, including on constitutional reform.

She has worked with the UK’s top civil servants to introduce wellbeing into public policy and to establish the professional policy community in the UK. She has degrees in law and in coaching and development, specialising in emotions, and is a passionate advocate for learning systems.

Nicola Lathbury

Managing Director, Hexagon FM

Nicola is the Managing Director of Hexagon FM, an FM recruitment specialist company, and current chair of both the Women in FM Special Interest Group (WIFM) and IWFM Midlands Region.

With fifteen years’ experience in the facilities management sector, Nicola is keen to explore with our panel how we stay connected with our teams in a disconnected world. You can connect with Nicola on LinkedIn at via email.

Joanna Swash

CEO, Moneypenny

Joanna was recruited as Moneypenny’s first sales person 15 years ago; today she is CEO of a business that has grown to employ more than 1,000 people with a turnover of £50m. She has been a key part of the leadership team at outsourced communications provider Moneypenny and a driving force behind its massive growth. Most recently, Joanna has been a key leader in the exciting advances in tech and AI at Moneypenny and has also headed up the company’s commercial entry into the US market, which is growing rapidly.

Joanna has a wealth of experience working with companies of all shapes and sizes and from wide-ranging sectors, with the primary goal of delivering excellent client experience, productivity and business efficiency. Known for her commercial acumen and transformational leadership style, Joanna is passionate about developing people and creating a culture which breeds success and innovation. Joanna has overseen Moneypenny's evolution into one of the UK’s leading technology companies and is passionate about building practical solutions that can be applied to businesses of all sizes. She is a regular contributor and speaker on key topics, including digital transformation, workplace culture, leadership and international growth.