2 December 2020 12pm – 1pm Webinar Online


Register now for episode 30 of ‘Navigating turbulent times’ when we will be joined by Social Value Portal and an expert panel to introduce the long-anticipated facilities management specific social value framework, which will enable our profession to measure and demonstrate the social value it delivers. 

IWFM’s recent Sustainability Surveys and a dedicated Leaders’ Forum Report have pointed at the need for FM-specific social value metrics. Lowest cost FM provision is rightly no longer accepted as greatest value; additionally, workplace and FM professionals have been keen to demonstrate the added value they deliver and the impact they often make on people and communities, over and above the cost of a contract. 

Since 2019, IWFM has been collaborating with The Social Value Portal and the National Social Value Taskforce to develop an FM-specific framework that will allow our profession to drive social value through their service provision, whether in house or as a supplier, and that would show the difference they are making.  

The FM Plug-In has been developed with the support of FM experts from across the sector and has seen several rounds of public consultation earlier in the year. This webinar sees the introduction to the outputs of all that work and the tools that will be available to our members. 

Join us Wednesday for a presentation on the new framework and supporting guidance and tools, as well as discussions on how to implement a social value framework, and the associated barriers, challenges, and rewards. As always, our panel will also take your questions, too. 


Guy Battle

CEO, Social Value Portal

Guy Battle is an environmental engineer, a specialist in social value. Guy has worked across many sectors of industry and much of his career has been focussed on the creation and building of innovative new businesses always with a social mission at their heart.   

Guy as the founder and CEO of the Social Value Portal which he set up in 2015. Social Value Portal works across sectors providing an online solution for measuring, procuring and managing social value. Guy is also the creator of the National Social Value Measurement Framework (The National TOMs) that have become the most widely used methodology for measuring and reporting social value in the public sector.

Guy also provides executive support the National Social Value Task Force and was previously involved in the National Advisory Board on Impact Investment. Guy also chairs Riversimple, a zero emissions mobility solution that builds and operates a growing fleet of hydrogen electric vehicles.

Previously, Guy founded dcarbon8 Ltd (2006), a specialist carbon management and sustainable business consultancy that specialises in the carbon analysis, measurement and management was acquired by Deloitte in 2010 when Guy became the partner responsible for carbon and sustainability within the practice.

Guy was also one of the founding partners of consulting engineers Battle McCarthy (1993), an engineering and landscape consultancy specialising in the design and delivery of sustainable solutions for the built environment and became a recognised a thought leader within his field and during his career has worked on a number of highly innovative building designs and consultancy projects including building work with Foster and Partners, Will Alsop, Sir Richard Rogers, SOM, KPF and Perkins & Will.

Ann Beavis


Specialising in sustainable development, Ann played a key role in setting up sustainable services division, Premier Sustain (now part of Crown Workspace), developing environmentally, socially and economically responsible workplace solutions for clients for the effective management and clearance of office furniture and IT equipment. She is a member of the IWFM Sustainability SIG, co-authored the IWFM good practice guide on ‘Recycling, waste and resource management’, and sits on the BITC Circular Economy Task Force that helps drive circular economy practices across the UK. Ann works as a consultant with companies who are focused on delivering ‘better business’ through improved social, environmental and economic outcomes. 

Carley Bright

General Manager , BNP Paribas Real Estate
Bio coming soon...

Sofie Hooper

Head of Policy, IWFM

Sofie leads on the IWFM’s wider policy and public affairs work, helping to raise the voice of the Institute, its members and the wider workplace and facilities management sector. She translates best practice into policy objectives and engages with stakeholders to ensure best practice is taken on board and any concerns affecting workplace and facilities professionals are mitigated.

She covers a wide range of IWFM activities, from skills, impact on society, making better workplaces to challenges of the profession, informing members and external audiences of what matters to the profession, with a view to shaping the political and regulatory environments through external representation at UK and global level. 

Coming from the world of consultancy, Sofie has significant experience in developing and implementing public affairs strategies for a wide range of clients including national and international trade associations and alliances as well as corporate clients.

At IWFM, Sofie works closely with members, in particular the special interest groups (SIG), to identify key issues and messages to be taken to government and other external stakeholders relevant to the wider profession.

Patrick O'Farrell

Head of Facilities Management , Nationwide Building Society

Patrick is passionate about extoling the importance and value that a professional, well run facilities management function can bring to the overall operational efficiency of any business.  He was the winner of a BIFM (now IWFM) Team of the Year Award in 2015, winner of Nationwide Building Society’s Team of the Year award for his team’s response to the Carillion collapse in 2018, and in recent weeks, he received another award and recognition for response to the COVID pandemic.

Outside of work, aside from holding a Bath Rugby season ticket for almost 30 years, Patrick is an active member of Rotary, holding the role of President of his local club during 2019/20.