1 December 2021 12pm – 1.15pm Webinar


The opportunities from a sustainable digital built environment

With the operational environment taking centre stage at COP26 and serving as a core pillar to the international and UN strategy for how our world addresses future sustainability targets, how can digitisation of our built environment help us in meeting this global requirement?

Join us midday on Wednesday when IWFM’s Technology SIG informs and inspires on this key issue.

It’s well published that the built environment contributes around 40% of emissions, with certain cities like New York reaching as high as 70%. It’s also well published that as much as 80% of this quota sits in the operational/management phase.

So, is a modern facilities management proposition the most potent non-core activity to almost any modern C-suite? Our panel will explore this idea and try to digest the outcomes from COP26, as well as look at realistic next steps for anyone wanting to take the journey.

The IWFM Technology SIG’s ecosystem of experts will cover technology giants, governmental digitisation leaders, FM leading practitioners, carbon experts and pioneering estate managers to blend visionary insight with practical hands-on experience across an engaging session.


Gordon Mitchell (host): IWFM Technology SIG Chair
Tom Brookes: Client Executive, Microsoft
Greg Chant-Hall: Operations Director, Square Gain
Paul Dodd: Head of Infrastructure Technology, Scottish Futures Trust
Mark Griffiths: Founder and Managing Director, WMA Consulting
Elliot Jones: Energy Manager, Keele University


Tom Brookes

Client Executive, Microsoft

The facilities management lead within Microsoft UK's enterprise organisation, Tom is a veteran of 20 years within technology and business organisations. With a background in sales, technology and leadership, his career expands over several industries, including facilities management, IT services, and professional services.

Tom's own journey to excellence has been fuelled with an unrelenting passion for empowering people and organisations to achieve more through technology. He mentors young people with the BAME community and takes an active role in promoting STEM skills to young people.

Greg Chant-Hall

Operations Director, Square Gain

Greg has over 25 years’ sustainability leadership experience, working with a range of organisations, from multinationals to innovative SMEs, across Europe, Asia and the Americas. Greg’s current focus is on enabling net zero carbon and wider sustainability; he is currently working with a range of local councils, private companies, and the NHS.

Greg’s key focus areas are:

• strategy development, training and implementation and monitoring

• ESG (environment, social and governance) supply chain risk management

• embodied operational carbon baselining, benchmarking and improvement to net zero

• sustainable finance support, including TCFD strategy, risk management, and training.

Paul Dodd

Head of Infrastructure Technology, Scottish Futures Trust

Paul has been involved in a variety of public and private sector construction projects which have ranged in terms of value, procurement and complexity. His current role is to lead a national digital change programme within the construction sector through supporting the public sector to implement building information modelling (BIM).

He also led on various initiatives to support procurement, asset management and outcomes within public sector infrastructure. As well as the BIM Programme for Scotland, Paul has managed the delivery of the Community Infrastructure Benchmark Database, the Whole Life Appraisal Tool for the Built Environment, and the Community Benefit Toolkit for Construction.

Mark Griffiths

Founder and Managing Director, WMA Consulting

Mark is the founder of WMA Consultancy Services, an independent Workplace and Facilities Management consultancy who believe that FM & Workplace management can deliver added strategic value to clients. Mark has a real passion for innovation in Technology, Asset Management and Quality of Service.

Mark is also a member of two BSI committees for ISO 41001 -Facility Management and CB/101 Service Life Planning.

Prior to forming WMA Mark has delivered operational Estates & Facilities Services in both the Healthcare and Education sectors at Director level. Mark is also a Certified Member of the IWFM and is currently Chair of Judges for the IWFM Awards and has been a member of the awards Judging teams for some time now.



Mark griffiths

Elliot Jones

Energy Manager, Keele University

Elliot has been the Energy Manager at Keele University since 2016 and leads on utilities management, energy efficiency, and is co-author of the campus net zero carbon strategy. A Certified Energy Manager, Elliot is responsible for development and delivery of the campus ISO50001 accredited Energy Management System. Additionally, as a member of the core Estates team, he is working to deliver large scale infrastructure projects such as Keele's 7MW+ renewable energy park and its sector-leading Smart Energy Network Demonstrator.

Gordon Mitchell

Digital Solution Architect, Key Facilities Management and Keystone Workplace Software

Gordon is an FM digital solution architect and whole of life transformation lead for Key Facilities Management International and Keystone Worldwide FM Software across all SMART Assets/Building/City/Estate/Portfolio activities.  He has been heavily involved in the international movement towards sustainable and digitally intelligent whole life asset and building stock whilst pioneering environmental and socially responsible places and spaces.  Gordon is convener with ISO across a 52 country membership for Technologies in Facilities Management with ISOTC267 – WG6 as well as chairing the British Standards Institute mirror panel. He also has roles with buildingSMART International, CEN348, ISO TC59 SC13 (ISO 19650 etc) and is the Chair for the IWFM technology special interest group (SIG).