13 October 2021 12pm – 1pm Webinar


Webinar: join us for ‘Transforming the future of work: in conversation with Nationwide’

Register your place now for episode 59 of ‘Navigating turbulent times’ when I am joined by Nationwide to discuss their mid-pandemic shift to flexible working: what they did, how they did it, and the challenges they have faced in helping their people to ‘work anywhere’.

Nationwide shared the news on 25 March 2021 that its teams could work from anywhere. Its chief executive, Joe Garner, said: ‘The last year has taught many of us that “how” we do our jobs is much more important than 'where' we do them from… We are putting our employees in control of where they work from, inviting them to “locate for their day” depending on what they need to achieve.’

Seven months on from the announcement, this webinar will discuss:

  • Nationwide’s ‘work anywhere’ approach
  • what drove the change across the strategic, operational and aspirational levels
  • the challenges they have faced and how they are solving them.


Sofie Hooper

Head of Policy, IWFM

Sofie leads on the IWFM’s wider policy and public affairs work, helping to raise the voice of the Institute, its members and the wider workplace and facilities management sector. She translates best practice into policy objectives and engages with stakeholders to ensure best practice is taken on board and any concerns affecting workplace and facilities professionals are mitigated.

She covers a wide range of IWFM activities, from skills, impact on society, making better workplaces to challenges of the profession, informing members and external audiences of what matters to the profession, with a view to shaping the political and regulatory environments through external representation at UK and global level. 

Coming from the world of consultancy, Sofie has significant experience in developing and implementing public affairs strategies for a wide range of clients including national and international trade associations and alliances as well as corporate clients.

At IWFM, Sofie works closely with members, in particular the special interest groups (SIG), to identify key issues and messages to be taken to government and other external stakeholders relevant to the wider profession.

Patrick O'Farrell

Head of Facilities Management , Nationwide Building Society

Patrick is passionate about extoling the importance and value that a professional, well run facilities management function can bring to the overall operational efficiency of any business.  He was the winner of a BIFM (now IWFM) Team of the Year Award in 2015, winner of Nationwide Building Society’s Team of the Year award for his team’s response to the Carillion collapse in 2018, and in recent weeks, he received another award and recognition for response to the COVID pandemic.

Outside of work, aside from holding a Bath Rugby season ticket for almost 30 years, Patrick is an active member of Rotary, holding the role of President of his local club during 2019/20.

Andrew Tuck

Head of Workplace Services, Property Services, Nationwide
Coming soon.