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Introduction

While the UK Government has stated that those who can work from home should continue to do so for as long as possible, it has also reinforced the message that if people are unable to work from home, they should be encouraged to go to work - provided they can follow the now familiar health and social distancing guidelines. Different rules and guidelines may apply for Scotland, Wales and Northern Ireland; please see ‘Devolved Administrations’ within the ‘UK Government advice on social distancing’ section below.

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It is clear that more and more businesses across all sectors are taking steps towards reactivation and reopening as the parameters of the ‘new normal’ become better understood and the economic impact of the coronavirus pandemic grows deeper.

The UK Government has recently published its COVID-19 recovery strategy, a cautious roadmap to ‘return life to as close to normal as possible’ which puts ‘COVID secure’ workplaces at its heart.

The workplace and facilities management profession now finds itself with a unique opportunity to take the leading role in this return to work, to ‘build back better’ and create and manage a new generation of workplaces which can enable people to work safely, flexibly, collaboratively and productively, and provide the greatest benefit to the individual, the organisation and society in general.

Below you will find guidance we have created or compiled in collaboration with industry experts to support your organisations and employees in returning to work. This guidance aims to provide a principled approach to support individuals with varying levels of responsibility and experience. It does not provide detailed technical information, but signposts to authoritative and extensive guidance.

On this page you will also find the results of YouGov research we commissioned in April to help inform the profession, industries and our guidance. This research provides key insights into the experiences, attitudes and concerns of UK office workers ahead of the easing of COVID-19 lockdown measures and the gradual return to work.

We will continue to update this page regularly and according to the changing situation. Please bookmark and check this page regularly to stay informed.

IWFM research: office workers’ COVID-19 experiences

In April 2020, IWFM commissioned a YouGov poll to uncover UK office workers’ experiences, attitudes and concerns ahead of the easing of COVID-19 lockdown measures and the gradual return to work. The findings provide an excellent insight into the circumstances and mindsets of a national workforce that was thrust into an unprecedented international health crisis.

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Research results summary:

1. What they miss about working in the office:

  • Interaction with colleagues is the thing workers miss the most about office life, with 72% missing face-to-face chats and 61% missing face-to-face collaboration with colleagues 
  • 62% miss a clear separation between work and home life, and 40% miss a clear structure to the day
  • Younger workers in particular find the lack of structure challenging with 70% of 18 to 24-year olds missing a clear structure to their day and 59% finding it hard to separate work and home life
  • Almost half (44%) of UK workers miss having an appropriate working space – the fourth most missed thing about the office.

2. What they enjoy about working from home rather than in an office:

  • The lack of a commute is the top thing UK workers enjoy about working from home with 70% enjoying the time saved and 67% enjoying the financial savings
  • This is particularly prevalent in London and the South, where 82.5% enjoy the time saved on commuting and 72% the money
  • Not having to wear formal clothes (54%) and having more time to do personal tasks (53%) also scored highly.

3. The challenges they have encountered while working from home:

  • 50% find it hard to stay motivated and focused
  • 44% have distractions in the home (kids, partner, flatmates, for example)
  • 41% have an inappropriate working environment
  • 38% find it hard to switch off at the end of the day and 25% feel pressure to respond to emails after working hours
  • 25% have internet/tech issues.

4. How much they spend on average per working week when in the office:

  • £51.37 on public transport (highest in London: £55.92 per week = £2907.84 per year)
  • £40.92 on petrol = £2.127.84 per year
  • £31.83 on drinks and snacks = £1,655.16 per year
  • £31.23 on lunch (£37.21 in London) = £1,623.96 per year (£1,935.96 per year in London).

5. How working from home has impacted UK office workers’ working hours:

  • 18% are working longer hours than usual
  • 19% are working fewer hours than usual
  • Nearly 1/5 (19%) are working the same hours but in unusual patterns.

6. Their level of agreement with multiple statements:

  • The majority (69%) feel their employer was prepared for them to work from home for an extended period of time
  • 79% feel their employer has supported them well during this period of working from home
  • 78% felt prepared to work from home for a significant period of time
  • 75% feel they can still do their work effectively from home
  • 55% agree this period has encouraged them to work from home more often
  • 70% agree they would like to see their employer offer more flexible working
  • 64% feel their employer has invested in enabling them to work from home effectively (IT equipment, for example).

7. Their current home working set up:

  • Only 24% have a dedicated room set up to work in, reducing to only 18% of those under the age of 34
  • 15% are working from a sofa/armchair, rising to 29% of those aged 18 to 24
  • Only 10% of those in C2DE have a dedicated room set up for work.

8. What employers could do to help them work more effectively from home:

  • 30% want more support creating a productive workspace (for example, providing office chairs, desks)
  • 24% want better IT support for remote working
  • 20% want clearer flexible working policies (for example, working hours)

9. Their feelings towards returning to work in the office:

  • 49% are looking forward to going back to work
  • 19% are not looking forward to it.

10. Their concerns about returning to the office once restrictions are lifted:

  • 59% are worried about maintaining social distancing
  • 44% are worried about hygiene and other cleaning standards (of the office and others, for example)
  • 34% are worried about getting used to a corporate office culture again.

Soon we will update this section to provide more of the data and our insights into the results.

Notes: all figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,260 adults. Fieldwork was undertaken between 22nd - 23rd April 2020.  The survey was carried out online. The figures have been weighted and are representative of all GB adults (aged 18+).

Returning to work: five guiding principles for FMs

Workplace and facilities managers will need to prepare buildings ready for reoccupation within the limits set by social distancing imperatives and help their organisations adjust, at pace, to a new set of operating norms. This kind of change programme requires professional leadership and represents a great opportunity for FMs to demonstrate the added value they offer in bringing together the space, culture and technology aspects of workplace into a workplace strategy which can enable organisations and individuals to remain productive.

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The immediate concern is the return of people to the building and this first stage may require several iterations, very likely in parallel with evolving social distancing measures, before you can plan for longer term ‘normality’. However, it is key to understand that you will need to plan for change over time.

 

1. The return of the employee/occupant - how many?

Firstly, the facilities lead should respond to government guidance on working safely during COVID-19 by carrying out a risk assessment to determine the workspace capacity for people returning and how best to keep people safe. This risk assessment should be done in consultation with workers or unions.

Employers have a legal responsibility to do everything reasonably practicable to minimise health and safety risks to their workers, while recognising that it is not possible to completely eliminate the risk of COVID-19. Consider also the capability and capacity of each individual to return to the workplace, including their transport requirements, and the Government’s safer travel guidance.

The risk assessment is a key tool to review the possible experiences and activities within the workspace to understand and identify potential hazards and to assess the risk of them occurring, so that mitigation measures can be put in place; it will therefore help you define not just how many can return, but how to manage this safely.

Social distancing requirements will likely mean that the number who can return to the workplace is dramatically reduced. To determine what the operational space is, you will have to consider not just the volume of space, but also factors such as access points and lifts, optimising flows and minimising bottlenecks. 

Resources

  • the latest UK Government guidance on social distancing can be found here
  • the Health and Safety Executive (HSE) has excellent advice on risk assessments; advice on controlling risks in the workplace can be found here, and an example risk assessment for an office-based business can be found here
  • the preparing buildings for re-use section on this page has additional prompts for a range of measures that should be taken.

 

2. What is the workplace strategy? Who needs to be there and what does this mean for the space?

Once you know how many people you can accommodate, you need to consider who needs to be physically in the workplace and who does not. This will help to prioritise and organise the space into an attractive environment so that it can accommodate the right activities. You should consider the need for meeting rooms, the potential removal of desks, the addition of screens (transparent where possible to promote connectivity). Continuing the practice of ‘hot-desking’ will require regular and thorough cleaning of the workstation area, but this may enable better social distancing and be more hygienic than allocating desks to individuals. Where possible provide modular and flexible solutions so that people have different options to suit their needs.

In addition to planning the usual work space, based on an understanding of which activities need to take place and how it is best organised within the building fabric, you will also need to consider the needs of the many people, possibly a majority, who will continue to work remotely. They will need to be supported to create workspaces at home that are conducive to productive working. Key considerations for home workers include how to support them with the right hardware, including chairs and IT, as well as navigating a new working dynamic including breaks and concentration techniques.

Most workplace strategies will not settle for a binary choice of office or home working, rather they will provide additional options of remote working and ongoing flexibility about how and when work is done. Giving control to individuals over how and when they work, as well as providing them with what they will need to do that, allows them to balance their work life demands, minimising stress and anxiety, benefitting all.

Whatever measures or adjustments that you put in place must avoid putting disabled workers at a disadvantage, take account of your duties under equality legislation, and be mindful of the particular needs of any groups or individuals whose protected characteristics might expose them to different degrees of risks.

 

3. Essential engagement and communications with employees

The most effective workplace strategy will be informed by insight – you need to understand concerns about likely workplace scenarios to best identify and accommodate an optimal balance between individual and organisational needs.

Engagement is a fundamental part of any workplace strategy, including two-way communication and transparency about the implementation of practical measures, such as cleaning and distancing regimes, which will be top of mind for people returning to the office. Not everyone is going to want to return to the workplace and not everyone’s home situation may allow this either. 

FMs should collaborate with HR colleagues to survey employees to understand their needs and key concerns. Not only will this help to decide what to prioritise in your space management, but what you can do better to support people in making efficient home working spaces while at the same time ensuring people’s wellbeing and connectivity. Good practice would see a regular survey taking place, especially in larger organisations to help keep track of teams and, for example, to compare different approaches.

Along with employee engagement, open and transparent communications about what the business is doing will be important to retain trust in the organisation – internally and externally. In addition, the Government expects every employer with over 50 workers to publish their COVID-19 risk assessment on their website. Furthermore, the ongoing review of best practice, alongside the engagement and communication, will demonstrate a commitment to creating a safe and healthy workplace. 

If you manage a workplace in a building with multiple occupiers, you will also need to engage and coordinate with the different stakeholders so that everybody's health and safety is protected.

 

4. ‘Building’ response to the new workplace strategy 

In addition to a people survey, analysis of space utilisation and general building use should inform the post COVID-19 occupancy footprint and other approaches, including cleaning protocols as the biggest concerns for people around returning to the workplace are maintaining social distancing and hygiene. 

Increasing cleaning operations during the day and in high traffic areas will help maintain a visible presence. Measures such as placing sufficient sanitiser throughout the workplace, clear displays of health and safety information, and regular communication on measures being taken throughout the building so that occupants can see the efforts of the organisation to keep them safe are all important actions in promoting trust and confidence in safety.

The risk assessment should inform employers about the need for any appropriate PPE. Staggered arrival and departure routines should be considered as lifts (and stairs) will not be able to accommodate as many people at the same time. Visible and audible signalling should be used to indicate safe zones both in and outside the lifts, and the wider workspace, so that social distancing can be maintained consistently throughout. Employers should also consider their policies on testing people, and whether in addition to government testing where needed, an antigen test would be offered to people in the organisation.

In addition to providing a space-based response to the social distancing challenge, workplace and facilities managers will need to ensure ongoing compliance with health and safety to ensure the building is a genuinely safe workplace: PPM, lift safety checks, water systems checks, deep cleans, fire system checks, security, and so on, should all be reviewed well in advance of the return so they can be planned properly. Ideally, at least three to four weeks – possibly longer for multi-occupied buildings - should be set aside for this as the availability of suppliers for such checks might be strained both by demand as well as by potential sickness. The HSE will expect a building to be 100% compliant before (re-)occupation.

The section ‘Preparing buildings for re-use’ below includes a variety of prompts to consider. More information on testing eligibility and processes to follow can be found in the testing section below.

 

5. Staying flexible and leading the ongoing change programme for the next phase and beyond

Now is the time to demonstrate leadership in providing and implementing the solutions that workplaces need. While you are likely to already be working closely together with IT and HR to provide solutions you will need to work with other key decision-making functions such as communications and finance teams to enact your workplace strategy efficiently.

The initial return to work is only the first phase in a long transition to a ‘new normal’. It is therefore important to remain flexible in your planning so that you can adapt to rapidly changing circumstances. You should ensure solid business continuity plans remain up-to-date to manage a sudden return to home-working in case of a second lockdown.

Alongside this mid-term planning, you should start considering the long-term implications for your office space footprint alongside other workplace adaptations that will help to focus minds on the organisation’s long-term objectives. It is important that organisations do not plan to revert to business as usual without taking on board learnings from how they managed the change.

Furthermore, there is major opportunity to use this rethinking to return to a better workplace, offering greater flexibility and choice while working towards more ambitious sustainability goals. COVID-19 has taught us that sustainability has not disappeared off the agenda – if anything, quite the opposite. It is not only necessary, it is also possible to make a difference.

UK Government advice on social distancing

During this time of unprecedented disruption, the UK Government is not asking all businesses to shut – indeed, it says that it is important for business to carry on.

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Business and commercial activity – including the provision of FM services, maintenance and essential repair work – should continue if it can be carried out in accordance with UK Government guidance on social distancing (click here for details). 

Where it is not possible to follow the social distancing guidelines in full, you should consider what activities need to continue and take all the mitigating actions possible to reduce the risk of transmission. No one is obliged to work in an unsafe work environment. Further UK Government guidance can be found here, while FAQs covering workers’ rights to a safe workplace can be found here. In addition, the HSE has also produced plenty of guidance on how to maintain social distancing in the workplace.

Where possible, the appropriate regulations and/or guidance on social distancing in the work space should be followed. Social distancing should also be maintained at entrances and exits, and in shared and/or public areas such as canteens and receptions. Measures to consider implementing include floor markings, one-way traffic flows on staircases and corridors, reducing lift capacity, increasing space allocated to social areas, providing additional sanitiser points, and deactivating security barriers or turnstiles.

The UK Government’s guidance on Working safely during COVID-19 in offices and contact centres provides detailed advice, with illustrated examples, on moving around buildings, using lifts, protocols for common areas and sanitation.

Other recommendations include keeping activity time as short as possible, reducing the number of people each worker has contact with by using fixed teams or partnering, and implementing back-to-back or side-to-side working (rather than face-to-face).

Devolved administrations

While the guiding principles on returning to work apply to the whole of the UK and beyond, the devolved administrations of Scotland, Wales and Northern Ireland have adopted differing approaches in dealing with the pandemic and easing the lockdown. Those countries have issued specific guidelines which vary from those of the UK Government referred to in this guidance in the following areas (please click on the link in each country name):

Social distancing: Scotland, Wales, Northern Ireland

Working safely: Scotland, Wales, Northern Ireland

Essential/non-essential work: Scotland, Wales, Northern Ireland

Testing: Scotland, Wales, Northern Ireland

Testing for COVID-19

Everyone in England, Scotland, Wales and Northern Ireland with coronavirus symptoms can get a test. The UK Government is asking employers to encourage workers to heed any notifications to self-isolate under the new NHS test and trace service, and to provide support to these individuals when in isolation. Employers should also consider their policies on testing workers and whether, in addition to government testing where needed, an antigen test (when available) would be offered to people in the organisation.

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Although the workplace and facilities profession is not explicitly named on the official list of essential workers, many of the sectors in which they operate are included: health and social care, schools, prisons, probation services, to name just a few. The full list of eligible essential workers for England can be found here.

In addition, anyone whose work cannot be done from home (for example, construction workers) and who is displaying coronavirus symptoms is also eligible for a test.

Self-referral and employer referral test booking services are available for England, Scotland and Northern Ireland, either through a test site drive-through appointment or a home test kit. Individuals can book using the online self-referral service and should do so within the first three days of having the symptoms. Employers must register first in order to refer their workers .

Please note: these tests only indicate if the individual currently has the virus; they do not show if they have previously had the virus and are therefore immune, as such tests are currently not available through the NHS. Employers may want to consider their use in specific circumstances.

Health and wellbeing

Your COVID-19 risk assessment should inform you about any need for PPE or the use of face coverings. The UK Government has recently stated that any PPE currently used for non-COVID-19 risks should continue to be used, but that additional PPE is not beneficial except in clinical settings or a small number of other workplaces, or when responding to a suspected or confirmed case of the virus. However, if your risk assessment does show the risk of transmission is very high and that PPE is required, then you must provide the appropriate PPE free of charge to workers who need it. UK Government advice on COVID-19 PPE can be found here.

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UK Government advice on the wearing of face coverings is that it may be marginally beneficial as a precautionary measure in protecting others if an individual is infected but has not developed symptoms, or in enclosed spaces where social distancing isn’t possible. However, face coverings are not a replacement for other ways of managing risk such as handwashing and should not be relied on for the purpose of health and safety assessments.

As part of your workplace strategy you should also consider the ongoing physical and mental support needed both for returnees and their home working counterparts. Monitor the wellbeing of people who are working from home and help them stay connected to the rest of the workforce, especially if the majority of their colleagues are on-site.

You will also need to consider greater protections for those groups of people who are at higher risk, including individuals who are clinically extremely vulnerable.

Adjusted wellbeing plans will help people to adapt to new ways of working and new workplace concepts as these continue to evolve. The importance of getting this right for the long term cannot be underestimated.  

HSE has work-related stress guidance advice, while their stress toolkit has ideas which you can adapt to suit current working arrangements.

Specialist guidance on protecting mental health in social isolation during the pandemic is available from MIND and the Mental Health Foundation. Further signposting to emotional support can be found at UNISON’s There for You charity.

Preparing buildings for re-use – space-based activity prompts  

This section provides advice and guidance for preparing buildings for re-use, covering health and hygiene, utilities, fire safety, security, cyber security, and other practices which will help to ensure safety at work for employees, contractors and other building users.

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Once you have determined what activities will continue to take place in the workplace, how many people will occupy the building and at what times - and therefore have an understanding of your future building systems requirements - you will need to give careful consideration and plan the extent, scheduling and order of maintenance, cleaning and testing activities.

If regular statutory maintenance or testing was due to take place during the closure and has not been undertaken, then it must be carried out before the building is re-occupied as the HSE will expect 100% compliance before (re)occupation.

Keeping a checklist of tasks and actions is vital during such a critical phase of the recovery. You may find the following Facilities Management Re-Occupancy checklist useful:

Click here to download the checklist.

 

Health and hygiene

  • check the latest health guidance from the UK Government and other authorities, for example on sanitising, handwashing, and social distancing
  • ensure ready access to hand sanitisers, tissues, personal equipment such as keyboards, mice and headphones, and materials to wipe down surfaces 
  • consider whether PPE should be provided; this will depend on the activity being carried out, the specific workplace and the individual employee. If your Risk Assessment concludes that PPE is required, your organisation is required to provide it, train the employee(s) on its use, and check that it is being used correctly. UK Government advice on COVID-19 PPE can be found here. Please note: PPE used in a health context will be of a different grade to that used by the wider public and in workplaces. HSE has provided advice on fit testing face masks to avoid transmission during the coronavirus outbreak
  • cleaning: assess what level is required prior to re-opening, particularly if any building occupant or visitor contracted the coronavirus; review ongoing plans to help prevent any re-occurrence. UK Government advice published in February suggests that human coronaviruses can survive on inanimate objects and can remain viable for up to five days at temperatures of 22-25°C and relative humidity of 40-50% (which is typical of air-conditioned indoor environments) 
  • BICSc has guidance on cleaning and decontamination after an outbreak (including instructions on suitable PPE and materials), infection control awareness (including how infections spread and appropriate cleaning protocol, materials and PPE), and cleaning and disinfection quality in UK hospitals and other healthcare facilities
  • the UK Government has issued guidance on decontamination of non-healthcare settings, including workplaces, after a suspected case has left the premises
  • cleaning and maintenance teams may require training on good hygiene practice, on any new schedules and protocols they will need to implement and to update them on the correct use of PPE. Additional supervision and checking may be required to build staff confidence and willingness to return to the workplace
  • review protocols for new incidences of COVID-19 on the premises and make sure they remain up to date
  • during re-use, consider enhanced cleaning regimes during the day and in high traffic/shared areas such as breakout zones and on commonly touched surfaces such as door handles
  • consider what measures implemented prior to and/during the building shutdown would be good practice to maintain, for example a visitor logbook with contact details in case contacts of a future virus victim need to be traced 
  • review use of welfare facilities and whether adequate social distancing and cleaning protocols be maintained for the planned occupancy level and times
  • consider replacing any touch surfaces with automatic and sensor operated tools, for example automatic or revolving doors, instead of push doors, sensor operated lighting.

 

Air and water services, ventilation, utilities, and fire safety 

  • carry out full checks on: fire safety systems: electrical systems (especially to fire safety equipment, security systems, emergency lighting and business critical services, such as server rooms); water systems and treatments (ensure boilers and pumps are functioning properly and at correct levels, check for leaks in water systems and other products); all HVAC and environmental systems (consider if they are appropriate for dealing with any future virus outbreaks); the integrity of the building envelope 
  • make sure you are fully compliant with all statutory and mandatory testing regimes – these will need to be checked at least three-to-four weeks in advance of re-use to allow for supplier availability. Make sure to use competent people. re-set all mechanical set-points to appropriate occupancy levels 
  • liaise with service, testing and maintenance providers to ensure appropriate provision levels can be restarted where not maintained
  • water systems: hygiene requirements are covered by the HSE’s ACOP L8 and CIC/CIPHE guidance. CIBSE’s TM13 gives further guidance on minimising the risks of legionella, while the UK Government provides guidance on disease prevention and the national surveillance scheme
  • electrical safety: checks are required under the Electricity at Work Regulations 1989 and BS7671 (18th edition electrical regulations). A competent electrical contractor should be consulted about any requirements to restart electrical systems; the Electrical Contractors Association can provide guidance
  • gas safety: the Gas Safe register provides advice and guidance on inspections
  • ventilation: HVAC will play a crucial role in controlling infection; these are some general principles:
    • ventilation should be maintained to high levels in all occupied parts of the building and, if possible, set to 24/7 running in high risk areas, such as toilets
    • air-conditioning should use fresh air rather than recirculated air, windows should be opened where possible, and filter changes increased for better air quality
    • ventilation systems should be flushed of air 24 hours before reoccupation and set to operate for at least two hours before and after staff arrive with increased rates during occupancy
    • ensure sufficient air changes to help dissipate COVID-19 droplets (these can remain on hard surfaces for up to 72 hours). The frequency will depend on the type of workplace, number of people and the type of work undertaken.

Further detailed advice is provided by CIBSE

  • fire safety: testing and maintenance routines of fire detection and protection systems, including sprinklers and fire extinguishers, should be brought up-to-date as soon as possible. Further guidance from the National Fire Chiefs Council can be found here
  • lifts and escalators: passenger lifts and lifting equipment must comply with the LOLER requirements. Your maintenance contractor should confirm that lifts are compliant and fit for service
  • BESA has produced comprehensive guidance (SFG30) on engineering services that need to be considered for the mothballing and re-commissioning of buildings, the link can be found here.

 

Security and access 

  • consider how to best protect your reception staff, use transparent screening or signage (floor markings, guidance ropes, and so on) for appropriate distancing
  • ensure adequate protection for security personnel who are amongst the occupations most exposed to the risk of COVID-19 (and with the highest mortality rate, according to ONS figures). ASIS have published a range of guidance and resources for security professionals
  • check for signs of damage/vandalism around the building/perimeter, check outdoor spaces and outbuildings for unauthorised occupation (for example, rough sleepers, children) 
  • Police Crime Prevention advice for empty commercial premises can be found here (your local police force may be able to provide additional guidance) 
  • UK Policing and the Centre for the Protection of National Infrastructure have published a protective security self-assessment checklist to help organisations understand their security assurance strengths and weaknesses during a pandemic.

 

Other considerations 

  • insurance: if required, notify your provider that the building is operational again and whether statutory maintenance, especially of fire systems, is up-to-date (or, if this has not been completed yet, what mitigation measures you have put in place)
  • mixed-use properties: do any occupants/residents remain in the vulnerable category (those aged 70 or older, or with an underlying health condition, or pregnant), or are any self-isolating: do they have access to food and any medical supplies? 
  • reinstate services with third party suppliers for waste services, food and drink services where social distancing can be maintained, post collection/distribution, and so on 
  • pest control: check build up and traps, replenish bait levels
  • provide additional storage space for those people wanting to use bicycles instead of public transport
  • furloughed staff and other HR issues: the CIPD have produced guidance on these aspects of returning to the workplace.

Resources

UK Government advice and guidance:

GOV UK: working safely in offices, construction sites and other workplaces

GOV UK: workplace guidance on the NHS test and trace service

GOV UK: mental health and wellbeing aspects of COVID-19

GOV UK: support for businesses and employers during coronavirus

GOV UK: general guidance for employees during coronavirus

A number of facilities management and property organisations have also published their own guidance on making preparations for returning to a variety of workplaces:

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Atalian Servest: The FM’s guide to re-opening your workplace

British Council for Offices: office design and operation after COVID-19 (accessible to members only)

JLL: re-entry, a guide for working in the next normal

Knight Frank: COVID-19 office re-occupancy roadmap

Mace: return to work client product pack

Mitie: getting Britain back to business

Others:

ACAS: coronavirus and mental health at work

BMA: managing sickness and return to work

British Psychological Society: how employers and employees can prepare for the new normal at work

CIPD: returning to the workplace

European Agency for Safety and Health at Work: back to the workplace in safe and healthy conditions