IWFM’s flagship conference is the workplace and facilities management event of the year. Bringing together leading insights and ideas from inside and outside the profession, IWFM Conference tackles the sector’s greatest opportunities and challenges, equipping attendees with the tools and inspiration to seize FM’s workplace opportunity.

13 September 2021

etc. Venues St Paul's

8am – 7pm


What you can expect

Emerging stronger

2020 was a watershed year. Turbulence and uncertainty remain, but there is a clear consensus to build back better. The pandemic experience has fast-forwarded trends and disrupted established norms in a whole raft of areas that touch our profession and our professionalism. It’s time to assess, learn and channel that experience to shape our new stronger future." Chris Moriarty, Director, Insight and Engagement

A front line role, the conversation about how best to support remote working; action to make spaces secure and safe; innovation to create new types of productive spaces; a better understanding about the importance of the spaces where we work. These matters have defined the workplace and facilities management profession during these turbulent times and nailed its case as a value generator.

The global health emergency, which continues to frame the 2021 agenda has whetted appetites for change that have been brewing for decades. We must capitalise on that opportunity and the lessons the pandemic has taught us in stamping our authority on the future of work. Now is the time for the facilities profession to leverage the best opportunities in this key C21st debate.

Themed ‘emerging stronger’ and in a format that could be seen as a literal manifestation of the hybrid workplace future we’re all anticipating as we emerge post-crisis, the aim is to mark the start of a forward focused, positively charged revolution.

Our event pairs a physical delegate experience with a digital one in a curated blend of world-renowned thought leadership and cutting-edge best practice. Whether you’re ready for the City or your comfort zone’s the screen, we’re poised to immerse you in a brilliantly curated programme of razor sharp insight, sideways humour and practical know-how.

Ticket prices

IWFM member £279.00
IWFM non-member £320.00
Charity employee £250.00
IWFM member (student) £200.00
IWFM member (volunteer committee) £200.00
Online ticket £99.00

Safety Terms
The safety of our delegates and guests is priority at our events. We are working closely with Etc Venues to ensure we adhere to the latest government guidance regarding COVID-19.  

Likewise, we ask delegates and guests to make sure they are following the latest guidelines in how to stop the spread of coronavirus when attending our events. For more information on the guidelines of COVID-19 please click here.   


Will it be safe to attend?  
Your safety is our priority at our events. The venue has put multiple measures in place to ensure you are in safe hands. 

What are the social distancing measures? 
We have adjusted the capacity number at our event to make sure we adhere to the latest guidance. Should they be necessary at the time of the conference, the venue will have measures in place for arrival, registration, food and drinks and room layouts. 

Will I get a refund if we go back into a lockdown? 
In the event of another lockdown, our conference will become fully virtual, and your ticket will automatically be transferred to a digital one. You will then be offered a refund of the difference in ticket price. Alternatively, you will have the option to transfer your ticket to a future physical conference. 

Will I get a refund if I need to self-isolate at the time of the conference?  
We will not be able to refund your ticket in these circumstances, however you will have full access to the digital platform to attend remotely, or you may nominate a colleague to attend in your place up to 96 hours prior to the start of the conference. 

How do I access the digital platform? 
The platform is accessible on your desktop or via a mobile app. You will receive all log in details leading up to the event date. 


Sponsors and exhibitors

Previous conference highlights