Operational readiness guide

Good practice guide

  • Facilities
  • Member only

01 April 2016

Operational readiness guide

This Good Practice Guide (GPG) was first published by the British Institute of Facilities Management (BIFM) which became the Institute of Workplace and Facilities Management (IWFM) on 12 November 2018. It is currently branded as BIFM and is in the process of being rebranded to IWFM.

Creating a building that has the end user in mind is key and should be the starting point for any construction project whether it is a new build or a major refurbishment.

The benefits of recognising the need to address specific issues such as post occupancy energy performance, reducing operational costs and delivering better outcomes, have long been recognised. Yet historically design teams have tended to focus on construction activity and utilised specialist contractors as part of this process to create the operation and maintenance guidance for the client.
Despite being responsible for the operation of the building, facilities management professionals were often far removed from the process.

The RIBA Plan of Work launched in 2013 aligned to the new Building Information Modelling (BIM) process model. This presented a new opportunity for facilities management with the stages 0 and 7. Stage 7 recognised the building occupation and in use period,
providing the opportunity for new post occupancy services that will help to ensure that a building is running as intended and effectively for the user.

Have a question about this product? Contact Research and Insight at research@iwfm.org.uk

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