3.05 PM – 3.35 PM

Breakout sessions: Mega-trend three

30 mins, Afternoon session

Opportunity for delegates to move to breakout rooms.

Re-imagining the world of work: how the sustainability and wellbeing agendas are disrupting FM

Join Ian Baker as he explores the unstoppable rise of wellbeing and sustainability.

What are the challenges and opportunities for FM? And what will it mean to embrace or ignore these?

None of us can predict the future; we have to create it.

The wellbeing and sustainability agendas are colliding with the rise of tech and AI. For people to be at the centre of the new ultra-connected, data-driven world, organisations have to re-align their people and their purpose

Traditional organisational models, FM delivery and procurement are already disrupted. FM is rapidly shifting to a new paradigm based on resolving social issues in harmony with nature, decentralising service models, enabling diverse life-styles, and creating workplaces where diversity and inclusion are respected.

If wellbeing is not at the heart of people engagement and business strategy, organisations will not survive into the next decade. If sustainability is not the purpose of business, customers and employees will become disenfranchised.

Sharing first-hand practical experiences, Ian will discuss how wellbeing and sustainability are transforming the very fabric of FM and workplaces, and show how the industry must respond fast in order to survive

Ian Baker

Head of Workplace Solutions, EMCOR UK

Ian is the Head of Workplace for EMCOR UK, a leading facilities management company providing a range of customer-centric solutions through workplace transformation, IFM, data-led asset management and carbon reduction.

Ian has over 25 years’ experience in the built environment and a background in design, property consulting and project management, he has led EMCOR UK’s workplace solutions since 2015.

With his passion for workplace, Ian has been instrumental in identifying innovative solutions to workplace challenges and carrying out research on post-pandemic workplaces. A fervent supporter of evidence-based decision making, shaping the ‘future of work’ by developing workplace strategies supporting organisational success alongside people and planet.

Ian is a regular speaker at workplace leadership events and is author of several white papers focussing on people engagement, human productivity and workplace experience.

In 2023 Ian was voted by peers to join the class of Workplace Leaders Top 10 and is the current chair of the IWFM Workspace SIG (Special Interest Group).