5 June 2024 12pm – 1pm Zoom webinar

Overview

A look into the key trends and developments in workplace and facilities management (WFM) and what they mean for you. We have recently published our Market Outlook Survey 2024 report. With a record number of survey responses and a revised format to provide even more insights, and uncovers some much-needed positive findings, including that:

  • More organisations have increased the area of space managed in the last 12 months than have decreased it.
  • Workspace investment is more likely to have increased than decreased.
  • 60% of organisations indicated that they had increased investment in carbon reduction solutions in the last 12 months.  

On Wednesday 5 June at 12pm, hear all the key findings for 2024 direct from the IWFM’s research team, and then listen to IWFM Chair, Mark Whittaker, and IWFM’s Head of Policy & Research, Sofie Hooper, discuss their significance and implications for WFM professionals.

In addition to all the regular benchmarking questions, the latest research included questions on future drivers of growth, EDI and sustainability priorities, trends in insourcing and outsourcing and highly topical insights into how WFMs are feeling about the upcoming general election in the UK and what the next government should do to better support the market. 

To best address how organisations can put the research into practice, join senior IWFM leaders as they discuss the key topics, like technology and skills, within the WFM context. In our mission to maximise our value for the community, there will be a Q&A section to ensure that we can provide as much clarity as possible. Join IWFM to discover up-to-date insights to better inform strategies for the time ahead.

Joining us on panel are:

Speakers

Sofie Hooper

Head of Policy and Research, IWFM

Sofie Hooper leads on the IWFM’s wider policy and public affairs work, helping to raise the voice of the Institute, its members and the wider workplace and facilities management sector. She engages with stakeholders to ensure best practice is taken on board and concerns affecting workplace and facilities professionals are mitigated.

Covering a wide range of activities and areas, sustainability, workplace and building safety form the core agenda. Sofie has been leading on IWFM’s Building Safety Manager work programme, feeding into the legislative process towards the Building Safety Bill.  She provided the Secretariat for the Competence Steering Group’s Working Group 8, which developed the Building Safety Managers competence framework. 

In addition to being the co-author of the Group’s report, Safer people, safer homes: Building Safety Management, she is a regular contributor to Facilitate. Building on WG8’s recommendations, Sofie is a part of the Interim Executive of the Building Safety Alliance, a cross sector collaboration which is working to improve holistic building safety competence across the occupation phase. She is also a part of the Steering Committee for the DLUCH sponsored PAS 8673, which is setting the competence specification for Building Safety Managers.

Stuart Rutherford

Senior Research Manager, IWFM

Stuart Rutherford is the Senior Research Manager at IWFM, supporting efforts to drive insight and change within the profession. 

He has spent the last 20 years working as a researcher and thought leadership content creator, including five years at Rentokil Initial, where he oversaw research and priority projects across multiple FM service streams and geographics.

Before joining the IWFM, Stuart led Grant Thornton International’s flagship research programme into mid-market businesses in 28 countries across a range of topic areas, including sustainability.

Jenny Thomas

Director of Communications and Insight, IWFM

Jenny has led on IWFM’s Marketing Communications strategy since 2018, helping to define, shape the Institute’s vision and mission and amplify its voice.  

She has over fifteen years’ experience developing and delivering insight-led strategic communications campaigns, change management initiatives and stakeholder engagement strategies both in Whitehall and professional body environments.  

Mark Whittaker CIWFM

IWFM Chair, IWFM
Mark Whittaker CIWFM was appointed to the role of IWFM Chair in October 2021 and has been Chair of the Institute for coming up to four years. Mark has worked in the workplace and facilities management profession for approximately 19 years, and is the General Manager for an FM consultancy, Thomson FM Ltd. His volunteering journey with the Institute started over 12 years ago, when he answered a LinkedIn post asking for volunteers to help with the then BIFM Lancashire Group. In the years that followed, he became Deputy Chair and then Chair of IWFM North Region. Mark was awarded "BIFM Regional Volunteer of the Year" in 2015 and has since been an ambassador for IWFM’s Career of Choice school’s programme. He joined the Board as an elected Non-Executive Director in 2018 and also serves on various Institute Committees in his Chair role.