How we operate

The Institute is directed by the Board; they delegate overall responsibility for the day-to-day running of the Institute to the Executive team. 


IWFM's Governance structure



The Board's prime responsibilities are strategy, risk, the monitoring of performance, and legal compliance. It delegates the day to day running of the Institute to the Executive under the chairmanship of the CEO.

The IWFM Board consists of up to 13 members of the Institute, six of which are volunteers who must be a Qualified Member; for example, a Certified, Member, Fellow or Honorary Fellow of the Institute. All members of the Board are registered with Companies House as non-executive directors of the Institute. 

Audit and risk committee

The Audit & Risk Committee’s main role is to advise the IWFM Board on matters relating to the external audit; risk management and internal controls assurance; the integrity of financial statements; the findings and recommendations of any investigations requested by them and to deal with any similar matters as the Board may direct.

Awarding organisation

The purpose of the Awarding Organisation Committee (AO) is to support and provide the Board with assurance and independent judgement that the AO remains compliant with the general conditions/principles of regulation as stipulated by the regulators, and to add value and guide the Awarding Organisations directorial / management in achieving its remit within our strategy and business plan. 

Constitution and ethics committee

The Constitution & Ethics Committee’s main role is to provide the Board with advice on the governance of the IWFM and its subsidiaries, to review the Constitution and propose any amendments to the Board, and to ensure that there is a robust process in place for the handling of complaints against members.


The current makeup of the Executive is as follows: Chief Executive Officer (Executive Chair), Insight Director, Head of Finance and HR. For information on the department heads, please see 'Our team' below.

Members' council

The Members' Council role and purpose is to help direct, engage with and ensure good communication with and between our Regions and Special Interest Groups (SIGs) and to help form our research agenda. Its membership comes from the major areas of activity and influence within the Institute.

Nominations and remuneration committee

The purpose of the Nominations & Remuneration Committee is to provide a formal and transparent procedure for remuneration of the Institute’s chief executive.  Developing policy on remuneration for the CEO and executive directors and ensuring that the performance of the CEO is reviewed.


Our team

Explore the team that oversees the day-to-day running of the Institute.


Executive team

Linda Hausmanis


Catherine Gowers

Head of Finance and HR, IWFM

Peter Brogan

Head of Research and Insights, IWFM

Sofia Erleigh

Head of Sales and Customer Experience, IWFM

Donna Walker

Head of Workplace, IWFM

Chris Moriarty

Director of Insight and Engagement, IWFM

Donna Duckworth

Head of Governance, IWFM

Sofie Hooper

Head of Policy, IWFM

Jenny Thomas

Head of Marketing Communications, IWFM

Neil Everitt

Head of Strategy and Development, IWFM
Board members

Martin G Bell

Chair, IWFM

Sue M Hills

Deputy chair, Constitution and ethics committee chair and Board Member, IWFM

Lisa Hofen

Board Member, IWFM

Paul Ash

Board Member, IWFM

Mark Whittaker

Board Member and Audit and Risk Committee Representative, IWFM

Donna Duckworth

Head of Governance, IWFM

Keith Waterman

Deputy Chair, IWFM

Lucy Black

Board Member, IWFM

Marilyn Standley

Board Member, IWFM

Michael Kenny

Board Member, IWFM

Linda Hausmanis


Catherine Gowers

Head of Finance and HR, IWFM