Workplace and Facilities Management Professional Standards

Our products and services – including our qualifications, membership and training programmes – are underpinned by the Professional Standards which provide a framework covering the core competencies, from entry-level through to strategic level. 

As an employer, you can use the Standards as a framework as part of your staff development programme. The standards define:

  • The key functions performed by workplace and facilities management practitioners
  • The competences that are required to be a competent professional
  • The competences required at each career level, from a support role through to a strategic role
  • You can utilise the Standards for talent management; for staff development and to analyse your workforce's skills to identify gaps and appropriate development programmes.


Group membership

If you employ multiple workplace and facilities management professionals, your employees can become members, hold post-nominal letters to demonstrate their experience and knowledge, and access all the benefits of individual membership through a group membership scheme. 

As an employer, you become an IWFM Investor in Professional Development, which includes access to a range of services to support your workforce in their professional development.



Our qualifications are design for practitioners of the profession and cover the knowledge, skills and competencies required of individuals at every stage of their career. As an employer, you can utilise these to develop your team and improve the efficiency of your organisation.

All our qualifications are designed to be flexible and can be customised to suit the needs of your organisation and its learners. They have clear learning outcomes and assessment criteria to help you track progress, too.

Our qualifications are suitable for an international audience. Although reference is made to key legislation, each country can apply its own legislative requirements.

As an employer, you can partner with a recognised centre to deliver qualifications to your workforce.


IWFM Direct

The e-learning platform provides a flexible, cost-effective solution for you to meet your staff development needs for your FM employees; allowing complete flexibility for your staff to achieve a level 2, 3 or 4 IWFM qualification in facilities management. Staff will gain rounded FM knowledge to apply in your business. They can study at their own pace, in their own time, suiting their individual needs.

The e-learning platform can be accessed from anywhere, anytime and on any device with an internet connection and provides a range of learning support materials to your employees; these include video presentations, regular webinar tutorials and contact with IWFM Assessors.

Benefits to your business

  • Staff become highly skilled and professional capability is increased
  • Cost effective training solution
  • A workforce that has achieved an internationally recognised FM qualification
  • Align your team’s skills to the FM Professional Standards
  • A flexible training solution that can be delivered around work priorities.

There are several options to consider when contemplating using IWFM Direct as part of your FM talent development programme:

Supporting employees with IWFM Direct

If you have a handful of FM employees you may want to offer study with IWFM Direct as one of their staff development options, with this all of their study is supported and delivered through the IWFM Direct portal.

All you need to do to action this is register the individual on a qualification and buy the activation code for the level. After that it’s all down to the employee working with us to achieve their qualification.

Your own banded FM learning portal

If you employ hundreds or thousands of FM professionals and have developed, or want to develop, your own in-house FM training schemes then IWFM Direct can offer you part of that solution. IWFM Direct can be branded with your corporate colours & logo showing a seamless learning and development service to your employees*.

(*Costs Apply)

In addition you can upload your own policies and documents onto the learning platform to support your learners and reinforce your wider talent development strategy and particular business goals.

Talk to us about how IWFM can support your staff development initiatives. Call +44 (0) 1279 712 631


Become a recognised centre

As well as working with educational institutions, we partner with leading employers that wish to become a recognised centre. As an employer, this option gives you the ability to utilise the training programmes you currently deliver in-house and map those against our qualifications. This will enable your employees to work towards a qualification recognised around the world.



We are an approved End-Point Assessment Organisation (EPAO) for the Facilities Management Supervisor (Level 3) and Facilities Manager (Level 4) standards. We provide independent end-point assessment for these standards to enable apprentices to demonstrate they have developed the relevant knowledge, skills and behaviours to fulfil the job roles. For more information, please contact [email protected].


Workforce development consultancy

We have a range of consultancy capabilities to help deliver staff development solutions tailored to your organisation's needs. Get in touch to speak to an adviser and discuss how we can help your workforce to thrive.


Contact us

Still wondering how we can help you to develop your career? Email us