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Displaying 48 results
Strategic Asset Management – Good practice methods and techniques
Goes into greater depth on the good practice techniques around strategic asset management, including maintenance regimes, Golden Thread, auditing, quality control and more.
Strategic Asset Management – Asset life cycle information
Discusses asset surveying, including information on what asset information should be recorded, how surveys and reporting should be delivered and how to prepare asset surveyors so that they can provide the right information.
Strategic Asset Management – AIM
Takes a specific focus on the digital and technological aspects of asset management, including Building Information Modelling, data security and risk management and data change management. We address some of the critical aspects of sustainability and Environmental, social, and governance ESGs and their relationship to asset management.
Strategic Asset Management – Strategic considerations
Looks at the strategic considerations of asset management. How does information on asset management feed into organisational objectives, asset registers, insurance, financial planning and regulatory compliance, as well as how to move to strategic management of assets.
Strategic Asset Management – Introduction
Introduces the scope and principles of the SAM series and provides an explanation of what asset management is.
Strategic Asset Management – Series Overview
Provides an overview of the full SAM series
Building business cases for sustainability
This guidance note enables professionals to translate data insights into impactful proposals that resonate with senior leadership and secure essential financial support for sustainability projects.
Fire safety management
Ensure you're up to date with the wide-ranging changes in UK fire safety with this in-depth good practice guide. It includes requirements from the Fire Safety Act 2021, the Building Safety Act 2022, and the Fire Safety (England) Regulations 2022, and provides guidance on the relevant legislation for Wales, Scotland, and Northern Ireland.
Energy Management
The GPG focusses upon reducing the energy consumed within the building, and the mechanisms associated with data capture, identification and implementation of efficiency measures based upon energy hierarchy, together with the communication and engagement of stakeholders, such as customers and senior managers.
A digital maturity pathway for smart(er) organisations
Digital technologies have transformed the operational built environment in recent years, providing new opportunities for organisations to improve efficiency, reduce costs, and enhance the overall customer experience.
Next generation maintenance: challenges and opportunities
The FM Sector faces a raft of challenges from political uncertainty, economic pressures, societal changes, technological advances, stringent legal compliance requirements and the need to convert words into deeds to meet net zero commitments.
Contract and supplier management for facilities managers
Download the ‘Contract and supplier management for facilities managers’ guidance note at the link below and start learning how to manage your contracts to get the best out of your providers today.
Selecting FM Software
This document aims to provide useful information and guidance about the critical issues involved in selecting and implementing a software solution for workplace and facilities management.
Customer Journey Mapping
Welcome to the IWFM Guidance on Customer Journey Mapping, from the Customer Experience Working Group.
Recycling, Waste and Resource Management
Businesses are increasingly expected to have a positive impact on the environment and society, with pressure coming from all stakeholders including clients, employees, shareholders and the government.
Hygiene in the workplace
No one would have considered the focus hygiene and cleaning in general would have had in recent times with the experiences each one of us has had during the last 12 to 18 months.
Customer experience measurement and benchmarking
There is no agreed definition of the various terms used, but this working model is increasingly accepted in the customer industry to define Customer Experience (CX)
An introduction to smart buildings
As technology now enters the fourth industrial revolution, the intelligent use of data driven workflows, machine to machine communication and artificial intelligence becomes more prominent and ubiquitous through all industries.
Customer Experience - People
The purpose of this guide is to provide some practical guidance on how to implement good practice in terms of people management to deliver great customer experience for your business.
Healthy Buildings
With the impact of the global pandemic, this past year has been one of significant change in the facilities management and workplace arena.