Our office
UK
Institute of Workplace and Facilities Management,
Charringtons House, 1st Floor South,
The Causeway,
Bishop's Stortford,
CM23 2ER,
Hertfordshire, UK
+44 (0) 1279 712 620
info@iwfm.org.uk
For general enquiries email info@iwfm.org.uk or call +44 (0) 1279 712 620. Alternatively, choose from the options below:
+44 (0) 1279 712 664
finance@iwfm.org.uk
+44 (0) 1279 712 669
research@iwfm.org.uk
+44 (0) 1279 712 644
communications@iwfm.org.uk
+44 (0) 207 880 6214
awards@iwfm.org.uk
+44 (0) 1279 712 650
engagement@iwfm.org.uk
+44 (0) 1279 712 675
corporate@iwfm.org.uk
+44 (0) 1279 712 651
qualifications@iwfm.org.uk
+44 (0) 1279 712 631
academy@iwfm.org.uk
Institute of Workplace and Facilities Management,
Charringtons House, 1st Floor South,
The Causeway,
Bishop's Stortford,
CM23 2ER,
Hertfordshire, UK
+44 (0) 1279 712 620
info@iwfm.org.uk
If you have contacted us and are unhappy with the way we have dealt with you, we want to know. We want to put things right and we always welcome suggestions to help us improve our performance.
If you cannot sort out the problem with the person you have been dealing with, ask for the name of their team leader or department manager. You can then ask to speak to them, or if you prefer write to them. They will certainly investigate your complaint and tell you what they are going to do about it.
Most complaints should be settled by the departments in this way, and very often immediately. If this is not case, please escalate your query or issue to the Company Secretary on the details to the right giving the details or your issue and when and who you have previously spoken to.
Complaints and disciplinary policy
View our Data Protection page for full details.
If you have any concerns regarding the security, use or storage of your personal data or you have any queries regarding data protection then please contact the Data Protection Officer [DPO] at governance@iwfm.org.uk
Company Secretary & Head of Governance, Donna Duckworth
Charringtons House, 1st Floor South,
The Causeway,
Bishop's Stortford
Hertfordshire
CM23 2ER