28 November 2023 12pm – 1.30pm Zoom webinar


Recently, IWFM in collaboration with Planon, released our new Guidance Note ‘Building a digital maturity pathway for smart(er) organisations.’ The research seeks to help professionals at every level to realise the benefits of digital innovation, from increased productivity to lower costs, while overcoming challenges, such as fragmented data and sourcing tech-savvy staff. In a disrupted economy with increasingly competitive conditions, digital innovation is no longer just nice to have, it’s a vital element of organisational success, requiring professionals to get to grips with recent developments.  

On Tuesday 28 November, from 12 to 1:30pm, join IWFM and our expert panel for a comprehensive insight of the key issues, actions to drive change and case studies of organisations that have embarked on the digital maturity journey.

This webinar puts interactivity and accessibility at the core, inviting all attendees to engage with polls and a Q&A, while the content is applicable to digital novices and experts alike.

On the panel you’ll discover: 

  • granular insight into the technical aspects of building digital maturity  

  • the importance of digital innovation to processes, from data-driven strategy to generative AI 

  • in-depth case studies on organisations which have benefitted from digital maturity 

  • best practices on digital innovation and how it can be applied to different organisational conditions.  


Gordon Mitchell

Digital Solution Architect, Key Facilities Management and Keystone Workplace Software

Gordon is an FM digital solution architect and whole of life transformation lead for Key Facilities Management International and Keystone Worldwide FM Software across all SMART Assets/Building/City/Estate/Portfolio activities.  He has been heavily involved in the international movement towards sustainable and digitally intelligent whole life asset and building stock whilst pioneering environmental and socially responsible places and spaces.  Gordon is convener with ISO across a 52 country membership for Technologies in Facilities Management with ISOTC267 – WG6 as well as chairing the British Standards Institute mirror panel. He also has roles with buildingSMART International, CEN348, ISO TC59 SC13 (ISO 19650 etc) and is the Chair for the IWFM technology special interest group (SIG).

Alex Rogers

Head of Sales UK, Planon

With over 15 years of experience, Alex is currently Head of Sales UK for Planon, the global market leader in Integrated Workplace Management Systems (IWMS). He helps organisations harness the full potential of IWMS, in an increasingly interconnected world where the synergy between technology and real estate is paramount. 



Dan Stephen

Senior Facilities Manager, UK & Ireland, Adidas
With an extensive professional background at firms like JCB, Dan has been in leadership roles at Adidas since April 2020 and an IFWM Member - Special Interest Group (Tech) since 2022. An established people leader, Dan passionately believes in the power of digital innovation to optimise processes, benefit teams and deliver positive organisational outcomes.  

Jenny Thomas

Director of Communications and Insight, IWFM

Jenny has led on IWFM’s Marketing Communications strategy since 2018, helping to define, shape the Institute’s vision and mission and amplify its voice.  

She has over fifteen years’ experience developing and delivering insight-led strategic communications campaigns, change management initiatives and stakeholder engagement strategies both in Whitehall and professional body environments.