24 June 2021 12pm – 1pm Webinar


ISO 41000 - Facility Management Standards

Join the IWFM Ireland Region as Duncan Waddell, Chair of ISO/TC 267 technical committee and Past Chair of Global FM, responsible for developing the ISO 41000 series of Facility Management (FM) standards, provides an update on developments on ISO 41000 standards.

Facilities management has been defined as an organisational function which integrates people, place, and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business. It is a strategic, professional discipline that provides optimum performance of support services to all types and sizes of demand organisations. The impact of a properly implemented strategic facilities management program goes beyond operations and maintenance; it can influence employee engagement and retention, support the demand organisation's mission-critical assets, and minimise organisational risks.

FM standards provide specific guidance for individual teams and organisations to demonstrate a commitment to quality and continuous improvement through a robust, systems approach to managing the support services needs and built environment of the demand organization. It is incumbent on facility managers worldwide to utilize the ISO 41000 family of standards in their organisations and promote a common language and approach for FM strategy and practices.

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Connor Cooney

Facilities and Asset Management Consultant, Arup

Conor joined Arup on 1999 to continue his engineering skills, first practiced in the UK. Since 2003, he has been leading the Asset & Facility Management Consultancy team in Arup. As an Associate Director, Conor and his team offer Advisory Services to Arup clients in relation to improving Responsible Business, Resilience, Performance Evaluation, Investment Planning and Digital Integration. He is a Certified FM and the current Chairperson of IWFM Ireland Committee and IAM Committee (Munster). 

Duncan Waddell

Chair, ISO TC 267 Facilities Management

Duncan is the Chairman of ISO TC 267 Facilities Management, the ISO Committee charged with the responsibility of developing ISO standards for facilities management.

He was involved in the establishment of FMA Australia in 1987, once served as Chair and has been awarded Life Membership of the organisation.

He is also the Immediate Past Chair of Global FM, an international federation of FM Associations from around the globe. Duncan is also a Past Chair of the Corporate Real Estate Committee of the Property Council of Australia and a Fellow of the Australian Institute of Company Directors.

He is passionate about exploring and identifying learning and development opportunities to strengthen professional development for all people within their chosen professional life, from those with emerging careers to those seeking to reset and continue to learn, adopt and adapt as the business world changes and challenges all.