The IWFM is the professional body representing the interests of workplace and facilities management. Its function is to promote high standards, to foster professionalism and to emphasise the responsibility of members to society, to their clients and to each other as outlined in this Code of Professional Conduct (the Code). See below for a downloadable version of the Code.

The Code cannot claim to be comprehensive so where dilemmas remain members are expected to interpret the Code within its overall spirit or seek guidance from the Company Secretary. If you wish to report a breach of the Code then please contact



This Code is issued by the IWFM for compliance by all grades and classes of membership and as a condition of membership.  All members undertake to be bound by the Articles of Association, Bylaws and Regulations of IWFM, and to abide by the Code of Professional Conduct.


Promotion and Publicity

Members shall not issue public statements on behalf of their clients or their employers or the IWFM without the expressed agreement, preferably in writing, of the said parties.

Members may not use the title or logo of the IWFM without the expressed written authority of the Board or Executive of IWFM.


General Data Protection Regulation (GDPR)

All Members are expected to abide by the GDPR. If you have any concerns regarding the protection, use or storage of your personal data or you have any queries regarding the GDPR then please contact the Data Protection Officer (DPO) at

For further information view our GDPR page.



Whistleblowing is defined as the raising of a concern, either within the workplace or externally; about a potential danger, subsequent risk, malpractice or wrongdoing which affects others.  A concern may include something which you may not be directly involved in but may become aware of, in the course of your work or involvement with others.

If you wish to raise a concern about a member, malpractice or risk to the institute please contact the Head of Governance on

If you wish to raise a concern independently from the internal team specifically about the IWFM then please contact our Audit & Risk Committee Chair; who is independent and impartial and is concerned about the appropriate treatment of members and their rights.  In this instance please contact the Chair using this address