16 February 2024 8am – 4pm Community Edinburgh, UK


The IWFM Scotland Region has collaborated with sector and business leaders to re-establish our Scotland Regional Conference. Join us as we explore developments in the sector since ‘lockdown’ and the re-brand and launch of IWFM (Institute of Workplace and Facilities Management), which has recently celebrated its 30th anniversary.

It’s a very exciting time to be involved in the industry and we have set out the ‘Three FM trends for the future’: 

  1. Embedding workplace strategy as a service.
  2. Putting people, the planet and profitability on the same footing.
  3. The relationship between smart buildings and Facilities Managers in meeting the needs of the industry. 

Ready for another 30 years? 

At the conference, you will hear from industry and sector experts to help understand how the Facilities Managers and their service professional teams can support these key megatrends for the future. 

Registration opens at 8am, where you will have an opportunity to network, meet our exhibitors and enjoy breakfast rolls before the conference begins promptly at 9am. Lunch and refreshments will also be provided.   


8am: Registration
8.30am: Breakfast and registration
9am: Welcome from Sandy McNaughton, IWFM Scotland Region Chair
9.15am: ‘Megatrends shaping the profession’ - Jonathan Nobbs, IWFM
9.50am: Richard Smith, Partner Brodies LLP
10.25am: Coffee, Tea & Exhibition
11:05am: ‘Back to the future’ - Chris Moriarty and Ian Ellison, Workplace Geeks
11:55 am: ‘Our sustainable business’ - Mike Hanson, Baxter Storey
12.30pm: Lunch & Exhibition
1.30pm: Keynote: Sir Tim Smit KBE, The Eden Project
2.20pm: Coffee, Tea & Exhibition
3.05pm: ‘Workplace Experience: what is it and why is it important? - Ian Traxler, ISS. Plus 'The Future of FM: sustainability and megatrends' - Siobhan Riordan, ISS
3.45pm: Closing of conference - Sandy McNaughton
4.05pm: IWFM Scotland Region AGM

Thank you to our Headline Sponsor ISS, Regional Sponsors MITIE, Morgan Hunt and CBRE, Conference Sponsors Lanes Group, EMTEC, AV One and the numerous exhibitors who will be on-site to provide technical and product support.  

We look forward to welcoming you to ‘The future of FM’ Scotland Region Conference, Murrayfield Stadium, Roseburn Street, Edinburgh, EH12 5PJ.  

Don’t miss out on this opportunity to attend this Scotland centric event. Book your ticket and help shape the future of workplace and facilities management.  

Ticket prices 

  • Member £65 + VAT 

  • Non-member £80 + VAT 

  • Student £25 + VAT 



Headline Sponsor


ISS is a leading global provider of facility services, offering services on an international scale with leveraged knowledge and experience.


Regional Sponsors

Morgan Hunt

Morgan Hunt is a multi-award-winning recruitment agency with over 150 consultants across London, Birmingham, Manchester, Bristol and Glasgow. We provide specialist recruitment services to over 2,000 clients.

Founded in 1994, we’ve become renowned for connecting talented candidates and brilliant organisations within the charity, education, finance, government, housing, professional services, property & construction, social care & health and technology sectors.

In 2019 Morgan Hunt opened a new office in Scotland to accommodate our regional clients and candidates. Morgan Hunt Scotland has 12 consultants covering Estates & Facilities Management, Property Consultancies, Construction, Public & Private Maintenance Clients. Roddy McCallum is Head of Practice, leading the Estates & Facilities Management team in Scotland.


With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organisation in the world.

CBRE offers a range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.


Conference Sponsors

AV One

Pioneering technology, from displays and digital signage to video conferencing, offshore entertainment systems and full technical planning, set up and delivery of events.


EndoTherm is a unique, multi-award winning energy saving additive independently proven to save up to 15% on space heating energy consumption.

Lanes Group

Lanes Group is the UK’s largest drainage and wastewater service provider, with over 32 years of facilities management experience. It stands proudly at the heart of the UK drainage industry and firmly on a commitment to excellence in everything it does with a network of 25 strategically placed depots.






Mike Hanson

Baxter Storey Scotland

Mike joined Baxter Storey in 2001 as an operations manager. In 2006, alongside his operational role Mike was tasked with launching Baxter Storey’s sustainability agenda.  He fulfilled a dual role until 2012 when he began focussing solely on ESG.  

In 2015 Mike graduated from Surrey University with an MSc in Corporate Environmental Management and now supports the sustainability and ESG agenda across the WSH portfolio of businesses.  WSH is proud to be a signatory of the Business Ambition for 1.5°C, committing the business to Net Zero using a science-based target approach, submitting SBT and FLAG targets in May 2023 for verification by SBTi.

Mike is a Guardians of Grub Ambassador with WRAP and is an operational board member of the collaborative hospitality focussed Zero Carbon Forum to determine the sector’s roadmap to net zero at pace. In 2014 Baxter Storey committed to the UN Global Compact and Mike is proud to be a member of the UN Global Compact Network UK Advisory Group and editorial advisory board member of Edie. In 2018 Mike collected the Special Achievement Award at the Foodservice Footprint Awards.

Chris Moriarty

Co-Host, Workplace Geeks

Chris is co-founder of workplace experience analytics engine, Audiem, and co-host of the Workplace Geeks podcast. 

He has been involved in some of the sector’s most important conversations about the future of work, the workplace and the facilities profession’s role within that. Former Director of Insight at IWFM and UK MD for Leesman, Chris is often as asked for his commentary and insight into the latest workplace trends and how organisations can embrace them. 

Jonathan Nobbs

Director of Membership and Partnership, IWFM

Jonathan is Director of Membership and Partnership at the Institute of Workplace and Facilities Management (IWFM).  He is accountable for membership standards, member value, corporate partnerships, the IWFM Training Academy and ensuring IWFM’s fantastic network of volunteers are supported to harness their passion for the Workplace and Facilities Management profession.

Jonathan is driven by the power of professions and the contribution they make to the world we share.  He has led several transformation programmes across global professions (including health, safety and sustainability) enabling their contribution to GDP to be understood, valued and underpinned by cutting edge programmes of upskilling.  Latterly, working with some of the largest brands in the world to improve skills and governance across global supply chains.

Jonathan has also held senior positions across the public and private sectors, including the Department for Business, Innovation and Skills (as was).

Siobhan Riordan

Head of Sustainability, ISS UK&I

How your FM partner performs can support or detract from your net zero mission. We will explore how the contracts mobilising now will be heading to net zero service outcomes by their final years (towards 2030). What to expect from your FM partners and what solutions will be key to ensuring supportive partnerships?

Siobhan is responsible for directing the ISS UK&I sustainability strategy, delivering on our commitments to net-zero and increasing our social value impact. Leading our in-house experts to deliver excellent energy, carbon and zero waste solutions to our customers. Connecting with our wider global organisation to continue to drive change and innovation.

Experienced environmental practitioner with 20 years' experience. Siobhan joined ISS as an EMEA Head of Energy for a financial services account, then progressing to support financial services sector on sustainability proposition and joining the newly formed sustainability team in 2020. Siobhan has been leading the Sustainability service development and deployment within the UK Sustainability team, focusing on creating our net-zero proposition, the ISS UK strategy development.

Sir Tim Smit KBE

Co-Founder, Eden Project

Sir Tim Smit read Archaeology and Anthropology at Durham University. This began a lifelong passion for regeneration and working to put things into good heart. Following occupations embracing his many interests from Archaeology through music to wreck diving, Rare Breed animal husbandry and building restoration, in 1990 He ‘discovered’ and then restored ‘The Lost Gardens of Heligan’ with John Nelson. Of which he remains a Director. This is now one of the UK’s best loved gardens having been named ‘Garden of the Year’ by BBC Countryfile Awards (Mar 2018). Tim’s book ‘The Lost Gardens of Heligan’ won Book of the Year in 1997.

Tim is today Executive Chair and Co-founder of the multi award-winning Eden Project in Cornwall. Since its opening in 2001, over 23 million people have come to see a once sterile pit, turned into a cradle of life containing world-class horticulture and startling architecture symbolic of human endeavour and our dependence and unbreakable part in the systems of the natural world.

Richard Smith

Brodies LLP

A respected dual-qualified lawyer holding practising certificates in Scotland, England and Wales, his experience working in London has resulted in his frequent involvement in cross-border deals where he has a clear knowledge and understanding of what is required to enable UK transactions to complete in today's market. Richard brings a commercial and client-focused approach to transactions.

In recent years his development experience has been used to assist experienced developers on residential, mixed use, care home and student developments across the UK which has involved strategic site acquisition, site assembly, joint ventures and development management agreements to suit innovative funding structures which are now commonplace in todays’ markets.

Ian Traxler

Head of Workplace, ISS UK & I

Ian will provide an overview of the importance of workplace experience for employees. He will examine how employees interact with their work environment, which is composed of three main components: People, Place, and Technology. All three components have a significant impact on how people are able to perform their job. A comprehensive approach to workplace experience considers all three components and ensures they work together to drive better business outcomes and happier employees.

Ian is responsible in developing and delivering the ISS Workplace strategy, methodology and structure across the UK&I. To ensure the workplace community across the business is supported and inspired with concepts, technology and best practices in workplace experience, front of house, office services and service curation.

Ian is an experienced Workplace Director that has many years’ experience with a Global bank that is based in London. His previous roles include innovation Director, Transformation Director with a demonstrated history of working in the facilities services industry. Skilled in many attributes Catering, Negotiation, Budgeting, Business Planning, and Operations Management.