21 June 2023 12pm – 1pm Zoom webinar

Overview

Join IWFM and Accruent as an expert panel discusses and provides practical insights into how organisations can focus on and maximise productivity in their workplaces in a post-COVID-19 world, with technology as a key enabler.

Free from social distancing restrictions, organisations now find themselves in a unique position to arrange their people, places, and processes to maximise productivity.

In this collaboration between IWFM and our partners Accruent, we will consider key dimensions of the productivity challenge and provide practical suggestions for organisations wanting to get their productivity soaring, including:

  • employee engagement and productivity
  • business processes and governance structures
  • the role of insights and analytics
  • measuring productivity through an FM lens
  • optimising all workspaces, including ensuring the right office footprint.

Your panel for this webinar:

  • Sofie Hooper (host): Head of Policy, IWFM
  • Rebecca Finney: Director of Customer Success, Accruent
  • Dan Hughes: Founder, Alpha Property Insight; Co-founder, Digital Property Risk
  • Chris Moriarty: Co-Founder and Director, Audiem
  • Dr Hannah Wilson: Senior Lecturer, Liverpool Business School

Speakers

Rebecca Finney

Director of Customer Success, Accruent

Rebecca Finney, with an impressive tenure of nearly eight years, currently serves as the Director of Customer Success at Accruent, managing its international team. Leveraging her extensive 25-year experience in retail and the Facilities Management sector, she specialises in Account and Commercial Management. Rebecca excels in forging robust relationships with clients, colleagues, and suppliers, driving mutual value across the board. She is instrumental in the design, implementation, and management of customer success programs within her team, further extending her collaborative efforts across the organisation. 

Sofie Hooper

Head of Policy and Research, IWFM

Sofie Hooper leads on the IWFM’s wider policy and public affairs work, helping to raise the voice of the Institute, its members and the wider workplace and facilities management sector. She engages with stakeholders to ensure best practice is taken on board and concerns affecting workplace and facilities professionals are mitigated.

Covering a wide range of activities and areas, sustainability, workplace and building safety form the core agenda. Sofie has been leading on IWFM’s Building Safety Manager work programme, feeding into the legislative process towards the Building Safety Bill.  She provided the Secretariat for the Competence Steering Group’s Working Group 8, which developed the Building Safety Managers competence framework. 

In addition to being the co-author of the Group’s report, Safer people, safer homes: Building Safety Management, she is a regular contributor to Facilitate. Building on WG8’s recommendations, Sofie is a part of the Interim Executive of the Building Safety Alliance, a cross sector collaboration which is working to improve holistic building safety competence across the occupation phase. She is also a part of the Steering Committee for the DLUCH sponsored PAS 8673, which is setting the competence specification for Building Safety Managers.

Dan Hughes

Director of Customer Success, Accruent

Dan is founder of ‘Alpha Property Insight’ which helps the property sector to embrace and benefit from innovative thinking and digital transformation. Dan is also Co-Founder of ‘Digital Property Risk’ which helps property professionals to navigate the increasing digital risks that buildings face.

Before this, Dan spent his career working across the built environment and held senior roles in some of the world's leading data organisations. Dan led the Land and Property Sector strategy and commercial activity at Ordnance Survey, the world’s leading location data specialist. He led the global marketing function at IPD, part of MSCI which is the leading global data, index and benchmarking company for property investment. He was also Director of Data and information products for RICS which included BCIS, the world’s leading cost analysis data product and leading a Data Services team providing bespoke consultancy services.

Dan also led the PropTech transformation strategy at RICS. When he left, RICS was recognised as the world’s leading PropTech brand and was voted 'Top Association' at the Global PropTech awards.

Dan sits on a number of industry panels such as the BPF Technology and Innovation Working Group, the RICS data handling professional statement working group, the EG Tech Advisory Panel, the Cabinet Office - Geospatial Commission National Land Data Programme Expert Advisory Group, Building Safety Alliance Golden Thread SIG and is founder of the not-for-profit ‘Real Estate Data Foundation’, helping the sector benefit from data. Dan also holds the position of Trustee for the Property Sector Charity, LandAid sits on the Nomination Committee and Chairs the LandAid Tech Network steering group.

Dan was author for research reports exploring the future of Commercial Property Valuations, the role of standards in driving a data driven real estate market and the role of digital transformation in UK property, the latter commissioned by the British Property Federation.

Dan has achieved wide recognition in this space; voted one of the Top 50 Data leaders in the UK in 2017, voted Number 1 PropTech Influencer in the UK and the most influential global person online in PropTech. In 2018 Dan won the inaugural KPMG sponsored EG ‘Bridging the gap award’ recognising his contribution to bringing property and technology together and in 2021, Dan was awarded the UK PropTech Association Special achievement award.

Chris Moriarty

Co-Host, Workplace Geeks
Audiem.jpg Workplace-Geeks.jpg

 

Chris Moriarty is a co-founder of workplace experience analytics engine, Audiem, and co-host of the Workplace Geeks podcast. He has been involved in some of the sector’s most important conversations about the future of work, the workplace and the facilities profession’s role within that.

Former Director of Insight at IWFM and UK MD for Leesman, Chris is often as asked for his commentary and insight into the latest workplace trends and how organisations can embrace them.

Audiem.io
workplacegeeks.org

Dr Hannah Wilson

Senior Lecturer, School of Doctoral Management Studies

Hannah is a Senior Lecturer in Research Methods in Business in the School of Doctoral Management Studies and works as part of the DBA team. Hannah undertook her degree in Applied Psychology and then went on to complete her PhD in the Built Environment.

There are three strands to her expertise; workplace strategy, work psychology and pedagogy, which are fundamentally related to adaptations that can be made to improve individuals experiences and health within the work environment. Some of her current projects are; examining productive workplaces, workplace loneliness and communities and teaching and learning on DBA programmes. She also has an expertise in research methods teaching and with experience in conducting research utilising both qualitative and quantitative methodologies.