Mark is the founder of WMA Consultancy Services, an independent Workplace and Facilities Management consultancy who believe that FM & Workplace management can deliver added strategic value to clients. Mark has a real passion for innovation in Technology, Asset Management and Quality of Service.

Mark is also a member of two BSI committees for ISO 41001 -Facility Management and CB/101 Service Life Planning.

Prior to forming WMA Mark has delivered operational Estates & Facilities Services in both the Healthcare and Education sectors at Director level. Mark is also a Certified Member of the IWFM and is currently Chair of Judges for the IWFM Awards and has been a member of the awards Judging teams for some time now.

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Mark griffiths

As the Founder and CEO of CI Projects (established in 2012), I lead a team dedicated to helping businesses continuously improve by enabling the true convergence of people, processes and technology. We work closely with clients to define the issue, the destination and how to get there – and then provide the tools and confidence they can carry on improving long after they’ve gone

I have c.20 years of experience in business process improvement and transformation to drive impactful change across diverse industries, from the public sector to leading private corporations. My passion lies in eliminating waste and inefficiency, empowering organisations to dedicate their resources to more value-adding and meaningful work.

At CI Projects, we take immense pride in our team's diverse expertise and their commitment to excellence. I encourage individuals to take personal responsibility – and then trust them to deliver. At the same time, fostering teamwork and giving our people the support they need to thrive.

From the very beginning, I've focused on building a business known for integrity and transparency. Continuous improvement is tough and requires time, trust and respect – qualities that are hard won but easily lost. Our diversity and drive is what makes us a different sort of company to work with.

Sophia Lee’s career began in the pharmaceutical industry and as she developed an interest in technology it progressed to product development. For more than 15 years she has worked in the world of technology with the last 10 being specifically related to data analytics and Business Intelligence. She is now the co-founder and operations director at Datore Ltd, an organisation that specialises in Analytics as a Service within the Built Environment. She has a Batchelors Degree in medical biochemistry and an HND in construction.

Sophia is a regular speaker and guest lecturer on the power of data and its effect in commercial organisations, with a passion for the specific development of roles for women within this area. Her belief in the power of diverse teams goes beyond policies and has become a lived experience, through the diversity and equity she has created within Datore.

Maud Santamaria is Global Workplace and Corporate Real Estate Director at GWI. Prior to this, Maud lead the workplace experience strategy for Mace and has over 15 years’ experience in overseeing workplace experience, connecting effectiveness, technology, space planning and strategy change consultancy to services to create flexible, fit for purpose workspaces. Her experience includes private and public sectors and she has worked as client, consultant and contractor. 

Prior to joining Mace, Maud was an advisory services manager with proven abilities in managing large international contracts. Since her appointment at Mace, Maud has implemented innovative solutions to workplace challenges, portrayed excellence in managing client relationships at all levels, and delivered workshops with professionalism and efficiency. 

Maud’s passion and experience for what makes a workplace engaging and effective has led to her transforming corporate offices around Europe. From a career that started in office furniture to leading Mace’s workplace experience strategy, creating inspiring workplaces has always been Maud’s ambition. 

Jenny has led on IWFM’s Marketing Communications strategy since 2018, helping to define, shape the Institute’s vision and mission and amplify its voice.  

She has over fifteen years’ experience developing and delivering insight-led strategic communications campaigns, change management initiatives and stakeholder engagement strategies both in Whitehall and professional body environments.