Search our insight hub and discover leading research and resources for the workplace and facilities management profession, from the pioneering professional body.
Displaying 257 results

'Changing NHS cleaning standards and control of infection regimes' - IWFM Healthcare Working Group
Join our IWFM Healthcare Working Group as they explore the new cleaning standards in the NHS and the interaction with control of infection regimes.

Transatlantic perspectives on the workplace transition into the future with Envoy
Episode 78 of our Navigating Turbulent Times webinar series.
Hosted by:
Sofie Hoope, Head of Policy, IWFM

The strategic opportunities for FM value through zero carbon and accurate emissions measurements
Episode 77 of our Navigating Turbulent Times webinar series.
Panel includes:
Sofie Hooper, Head of Policy, IWFM; Reid Cunningham, Strategic Director, BAM FM; Chris Havers, Principal Consultant, Acclaro Advisory; Luke Redbond: Sustainability & Business Engagement Lead, Zurich Insurance

Beyond operational carbon: the importance of embodied carbon
Episode 76 of our Navigating Turbulent Times webinar series.
Panel includes:
Alexi Marmot PhD., M.C.P., M.Arch., B.Arch. Prof Emerita UCL; Amelle Mestari, Procurement and Sustainable Director, Bouygues Energies & Services; David Green, Director – Asset & Facilities Management, Buro Happold; Natasha Watson, UK Embodied Carbon Lead, Buro Happold ; Reid Cunningham, Strategic Development Director, BAM FM and BAM Energy

Data and the art of storytelling with IWFM South West Region
Join the IWFM South West Region and guest speakers as they explore the power of storytelling, how data can support these stories and why workplace professionals need to work in partnership with data to truly understand the bigger picture.

Facilitate - Who do we think we are?
If I have a clear messagethis month, it’s that there can be times when clarity becomes fogged – because ‘wriggle room’ clouds it. The bimester* just passed has seen this sector’s famous adaptability to circumstance highlighted again, just as happened when the pandemic hit, and just as happens on a day-to-day basis.

SFG20 and digital maintenance strategies
Episode 75 of our Navigating Turbulent Times webinar series.
Panel includes:
Peter Brogan (host): Head of Research and Insight, IWFM; Derek Lawrence: TWINDL, Penny Brinsley: Account Director, Service Works Global, Mark Griffiths: Founder and Managing Director, WMA Consulting, Steve Tomkins: Head of Business Development SFG20, BESA Group

Market Outlook Survey the state of our sector in 2022 and beyond
Episode 74 of our Navigating Turbulent Times webinar series.
Hosted by:
Peter Brogan, Head of Research and Insight, IWFM
IWFM Market Outlook 2022 survey report
Welcome to the 2022 IWFM Market Outlook report – providing vital insights into the challenges and performance of the FM sector.

Building Safety continued: developments and what you need to know’ with IWFM Midlands Region
Episode 73 of our Navigating Turbulent Times webinar series.
Hosted by:
Nicola Lathbury, IWFM Midlands Region Chair
Selecting FM Software
This document aims to provide useful information and guidance about the critical issues involved in selecting and implementing a software solution for workplace and facilities management.
ISIG Leaders Forum 2022: the data conundrum
The technology revolution in FM started less than 20 years ago, streamlining work flow processes. Engineers were given hand held devices and a centralised system managed call-outs, budgets and compliance regimes.

‘FM software essentials What to consider when buying new technology’ with SWG
Episode 72 of our Navigating Turbulent Times webinar series.
Hosted by:
Peter Brogan, Head of Research and Insight, IWFM
Space planning and management
The planning and management of the relationship of space, people and business activities are critical to the success of all organisations. This function is often called Facilities Management (FM), The management process is continuous but there are peak moments of change, such as office moves, company mergers, downsizing, new desk sharing policies and recently, as we have seen, response to a global pandemic driving general cultural change in workplace design and use.
Customer Journey Mapping
Welcome to the IWFM Guidance on Customer Journey Mapping, from the Customer Experience Working Group.

IWFM Ireland Region SEAI Guidance on energy management in buildings
Join the IWFM Ireland Region for an overview of guidance on operational delivery of energy management initiatives, specifically in Ireland.

Customer experience management Customer journey mapping in FM
Episode 71 of our Navigating Turbulent Times webinar series.
Hosted by:
Geoff Grateley

Facilitate - Fitness for purpose
Print deadlines are rarely an editor’s friend, and that’s certainly the case as we respond to a sudden, ugly war in Ukraine likely to prove life changing for all of us in one way or another.

Raising FM’s value through accurate emissions measurements
Episode 70 of our Navigating Turbulent Times webinar series.
Hosted by:
Sofie Hooper, Head of Policy
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