Search our insight hub and discover leading research and resources for the workplace and facilities management profession, from the pioneering professional body.
Displaying 327 results
Annual Review 2023
In 2023, the Institute entered its fourth decade IWFM embarked on a three-year strategic plan focused on growth and our strongest offering yet for members.
Facilitate - Condition monitoring
It’s not easy talking about the imminent shifting of political sands when you’re producing a comment piece two days out from a general election.
Market Outlook survey report 2024
The latest edition of our annual market report draws on a record number of survey responses and builds on recent progress to provide even more insights.
Facilitate - Irresistible forces
Several people have mused recently on the subject of cultural change, or rather the lack of it. They point out that from one 20th century decade to the next we experienced kaleidoscopic change in fashion, art, music, architecture and more.
Optimising productivity in a post-pandemic hybrid world
Post-pandemic, we all look at work and the working world through new lenses. Work and its location are no longer seen as the same thing, nor is it fixed to any one space.
How IWFM’s EDI boost can enhance the WFM profession
Episode 103 of our Navigating Turbulent Times webinar series.
Panel includes:
Sofie Hooper (host): Head of Policy and Research, IWFM; Sharon Slinger, Owner and Director, Constructing Rainbows; Colin Kimber, Pareto Facilities Management; Matt Chapman, CEO, SBFM
Optimise building performance, reduce energy consumption and ensure compliance, in partnership with Carbon Numbers
Episode 102 of our Navigating Turbulent Times webinar series.
Panel includes:
Sofie Hooper (host): Head of Policy and Research, Laura Forster, Building Performance Expert, Innovate UK; Neil Fright, CEO, Carbon Numbers and Sunil Shah, Managing Director, Acclaro Advisory
Fire safety management
Ensure you're up to date with the wide-ranging changes in UK fire safety with this in-depth good practice guide. It includes requirements from the Fire Safety Act 2021, the Building Safety Act 2022, and the Fire Safety (England) Regulations 2022, and provides guidance on the relevant legislation for Wales, Scotland, and Northern Ireland.
Why great customer service starts with great employee experience
Join the Customer Experience Special Interest Group (SIG) for a webinar exploring the connection between employee experience (EX) and customer experience (CX).
Facilitate - Disruptive influences
Welcome to the March/April 2024 digital edition of Facilitate, which can be viewed online or downloaded to read offline.
Energy Management
The GPG focusses upon reducing the energy consumed within the building, and the mechanisms associated with data capture, identification and implementation of efficiency measures based upon energy hierarchy, together with the communication and engagement of stakeholders, such as customers and senior managers.
Sustainability survey report 2023 findings
This webinar provides an overview of our Sustainability Survey Report 2023, which focuses on energy management and carbon reduction. The report specifically explores whether WFMs are playing a big enough role in energy management and carbon reduction plans and examines investment processes within organisations to pinpoint specific bottlenecks and how to get around them.
Sustainability Survey 2023
IWFM is proud to release the Sustainability Survey Report 2023, based on the insight of 620 workplace and facilities management (WFM) surveyed last year. The comprehensive report finds that the sector’s professionals are insufficiently involved in organisations’ plans around energy efficiency and carbon reduction, suggesting that plans are flawed from their inception.
Equity, diversity, and inclusion (EDI) 2023 governance and leadership survey findings
The IWFM is pleased to release our leadership and governance survey results for the second year running with some encouraging signs of progress in our diversity.
Facilitate - Reassembly instructions
Welcome to the January/February 2024 digital edition of Facilitate, which can be viewed online or downloaded to read offline.
All level masterclass setting you on your digital maturity journey
Join IWFM and our expert panel for a comprehensive insight of the key issues, actions to drive change and case studies of organisations that have embarked on the digital maturity journey.
30 years back, 3 trends for the future
The Institute of Workplace and Facilities Management (IWFM) has marked the 30th anniversary of its founding with the release of new research, ’30 years back, 3 trends for the future’. Developed with sector experts, the work traces the progress of workplace and facilities management (WFM) from the evolution of offices to the rise of digital innovation, changing workspace objectives to a focus on sustainability and employee experience.
Building a digital maturity pathway for smart(er) organisations
Episode 100 of our Navigating Turbulent Times webinar series.
Panel includes:
Sofie Hooper (host): Head of Policy and Research, IWFM; Erik Jaspers: Director of Global Product Strategy and Innovation, Planon Software; Gordon Mitchell: Digital Solutions Architect, Key Facilities Management and Keystone Workplace Software
A digital maturity pathway for smart(er) organisations
Digital technologies have transformed the operational built environment in recent years, providing new opportunities for organisations to improve efficiency, reduce costs, and enhance the overall customer experience.
Key strategies to foster workplace productivity in partnership with Accruent
Episode 99 of our Navigating Turbulent Times webinar series.
Panel includes:
Rob Harris, Principle, Ramidus Consulting Limited; Lisa Del Percio, Vice President of EMEA & APAC sales, Accruent and ServiceChannel; Ian Baker, Head of Workspace Solutions, EMCOR UK; Dr Nigel Oseland, Workplace Strategist, Workplace Unlimited; Dr Hannah Wilson, Senior Lecturer, School of Doctoral Management Studies
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