Search our insight hub and discover leading research and resources for the workplace and facilities management profession, from the pioneering professional body. 

Displaying 323 results

Facilitate magazine

Facilitate - Irresistible forces

Several people have mused recently on the subject of cultural change, or rather the lack of it. They point out that from one 20th century decade to the next we experienced kaleidoscopic change in fashion, art, music, architecture and more.

13 May 2024

Optimising productivity in a post-pandemic hybrid world

Post-pandemic, we all look at work and the working world through new lenses. Work and its location are no longer seen as the same thing, nor is it fixed to any one space.

25 April 2024

How IWFM’s EDI boost can enhance the WFM profession

Episode 103 of our Navigating Turbulent Times webinar series.

Panel includes:
Sofie Hooper (host): Head of Policy and Research, IWFM; Sharon Slinger, Owner and Director, Constructing Rainbows; Colin Kimber, Pareto Facilities Management; Matt Chapman, CEO, SBFM

18 April 2024

Optimise building performance, reduce energy consumption and ensure compliance, in partnership with Carbon Numbers

Episode 102 of our Navigating Turbulent Times webinar series.

Panel includes:
Sofie Hooper (host): Head of Policy and Research, Laura Forster, Building Performance Expert, Innovate UK; Neil Fright, CEO, Carbon Numbers and Sunil Shah, Managing Director, Acclaro Advisory

18 April 2024
Good practice guide

Fire safety management

Ensure you're up to date with the wide-ranging changes in UK fire safety with this in-depth good practice guide. It includes requirements from the Fire Safety Act 2021, the Building Safety Act 2022, and the Fire Safety (England) Regulations 2022, and provides guidance on the relevant legislation for Wales, Scotland, and Northern Ireland.

03 April 2024

Why great customer service starts with great employee experience

Join the Customer Experience Special Interest Group (SIG) for a webinar exploring the connection between employee experience (EX) and customer experience (CX).

15 March 2024
Facilitate magazine

Facilitate - Disruptive influences

Welcome to the March/April 2024 digital edition of Facilitate, which can be viewed online or downloaded to read offline.

14 March 2024
Good practice guide

Energy Management

The GPG focusses upon reducing the energy consumed within the building, and the mechanisms associated with data capture, identification and implementation of efficiency measures based upon energy hierarchy, together with the communication and engagement of stakeholders, such as customers and senior managers.

13 March 2024

Sustainability survey report 2023 findings

This webinar provides an overview of our Sustainability Survey Report 2023, which focuses on energy management and carbon reduction. The report specifically explores whether WFMs are playing a big enough role in energy management and carbon reduction plans and examines investment processes within organisations to pinpoint specific bottlenecks and how to get around them.

28 February 2024

Sustainability Survey 2023

IWFM is proud to release the Sustainability Survey Report 2023, based on the insight of 620 workplace and facilities management (WFM) surveyed last year. The comprehensive report finds that the sector’s professionals are insufficiently involved in organisations’ plans around energy efficiency and carbon reduction, suggesting that plans are flawed from their inception.

15 February 2024

Equity, diversity, and inclusion (EDI) 2023 governance and leadership survey findings

The IWFM is pleased to release our leadership and governance survey results for the second year running with some encouraging signs of progress in our diversity.

24 January 2024
Facilitate magazine

Facilitate - Reassembly instructions

Welcome to the January/February 2024 digital edition of Facilitate, which can be viewed online or downloaded to read offline.

04 January 2024

All level masterclass setting you on your digital maturity journey

Join IWFM and our expert panel for a comprehensive insight of the key issues, actions to drive change and case studies of organisations that have embarked on the digital maturity journey.

29 November 2023

30 years back, 3 trends for the future

The Institute of Workplace and Facilities Management (IWFM) has marked the 30th anniversary of its founding with the release of new research, ’30 years back, 3 trends for the future’.  Developed with sector experts, the work traces the progress of workplace and facilities management (WFM) from the evolution of offices to the rise of digital innovation, changing workspace objectives to a focus on sustainability and employee experience.

24 November 2023

Building a digital maturity pathway for smart(er) organisations

Episode 100 of our Navigating Turbulent Times webinar series.

Panel includes:
Sofie Hooper (host): Head of Policy and Research, IWFM; Erik Jaspers: Director of Global Product Strategy and Innovation, Planon Software; Gordon Mitchell: Digital Solutions Architect, Key Facilities Management and Keystone Workplace Software

22 November 2023
Guidance note

A digital maturity pathway for smart(er) organisations

Digital technologies have transformed the operational built environment in recent years, providing new opportunities for organisations to improve efficiency, reduce costs, and enhance the overall customer experience.

09 November 2023

Key strategies to foster workplace productivity in partnership with Accruent

Episode 99 of our Navigating Turbulent Times webinar series.

Panel includes:
Rob Harris, Principle, Ramidus Consulting Limited; Lisa Del Percio, Vice President of EMEA & APAC sales, Accruent and ServiceChannel; Ian Baker, Head of Workspace Solutions, EMCOR UK; Dr Nigel Oseland, Workplace Strategist, Workplace Unlimited; Dr Hannah Wilson, Senior Lecturer, School of Doctoral Management Studies

08 November 2023

Making the Invisible, visible: how better air quality supports productivity and sustainability outcomes

Since the pandemic, indoor air quality has come to the fore of the public’s mind, yet in the hierarchy of management, it still appears to take a backseat. To examine the factors which may help or hinder the conversation around indoor air quality (IAQ), the IWFM invited leaders from the FM world to a roundtable discussion in London in May.

02 November 2023
Facilitate magazine

Facilitate - A portrait of progress

Welcome to the November/December 2023 digital edition of Facilitate, which can be viewed online or downloaded to read offline.

01 November 2023

Every building is a smart building with IWFM Ireland Region

Discover how the smart phone and IOT devices are changing the future of FM and explore a number of insightful case studies where FM tech solutions provided simplicity, flexibility and efficiency for organisations.

19 October 2023

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