‘Approach workplace and facilities management with an open mind’

News

In late 2023, we launched the Veterans in WFM Network, a dedicated career route for veterans to meet and support each other in their workplace and facilities management (WFM) careers. Veterans possess an array of skills, experiences and ambitions, so we’re keen to highlight individuals from this rich talent pool to better understand their different WFM paths. Click here to discover how veterans can find pathways to success in WFM. 

One such individual is Alistair Scott, who spent 14 years serving in the British Army before moving to the WFM sector. He later founded Integrated Estate Management and plays a key role in the Veterans in FM Network. Alistair spoke to us about the importance of clear communication, the variety of opportunities in WFM and the influence of networking in career development. 

Additionally, join IWFM’s Veterans in FM Network for Walk on the Wild Side – an unforgettable evening of connection, inspiration and support, hosted in collaboration with the IWFM London Region and Walking With The Wounded (WWTW). 

Set in the unique surroundings of ZSL London Zoo, this event will feature a keynote address from Gregg Stevenson – former Royal Marine, WWTW Ambassador, and Paralympic gold medallist.  

What transferable skills and experience from the military do you think have really helped you in WFM? 

I think the most important thing is leadership. One of the biggest challenges the WFM sector faces is finding good leaders. The military instils leadership from day one, whether you've done three years or 23 years, and that can be translated into operational leadership at all levels. Specific skills include the ability to get things done, effective communication and keeping the task at hand in mind. 

What steps did you take to network and make connections in WFM, and did your military background open any doors or offer unique opportunities? 

My time in WFM has been in two halves. My first nine years were client side, so being client side, I didn't really do any networking. Subsequently, going to the delivery side and then ultimately setting up my own business, networking has been absolutely second to none. I don't think I could have done it without those networking opportunities. 

The business as it is now, after five years, is fundamentally built on relationships and networking. I tell anyone leaving military service to get involved in various networks. The relationships you build up can crop up three or four years down the line and add real value. The Veterans in FM network is there to deliver that. 

What advice do you have for other service leaders or veterans considering a career in WFM? 

I would advise them to approach it with an open mind, as there are many aspects of WFM that can cater to specific interests. There are numerous work experience opportunities available, so take advantage of them to explore and understand the sector. Networking is also essential, as it provides access to a community of like-minded professionals who can help you find the right fit. 

Can you share any personal stories or recollections of the differences and similarities between military life and your career in WFM? 

One example I can share is the importance of clear communication in both the military and WFM. In the military, having a clear understanding of the objective and how to achieve it is crucial. Similarly, in WFM, having access to information from various sources and being able to bring it all together is essential for successful service delivery. 

How has your experience in WFM contributed to your personal and professional growth since leaving the military? 

Working in WFM has given me a great understanding of various sectors, as I have had the opportunity to work closely with clients and learn about their operations. On the service delivery side, I have learned how to support clients effectively. This experience has been instrumental in starting my own business and becoming one of the fastest-growing WFM companies in the UK. 

To find out more about Veterans In FM’s work, click here or visit us on LinkedIn.