Overview
Welcome to the Strategic Leaders Forum, evolved from our International Special Interest Group (ISIG) to maximise the impact of IWFM members in strategic leadership roles.
Stephanie Welch
Steph Welch is a seasoned Workplace and Facilities Management (WFM) leader with over a decade of experience shaping and delivering integrated WFM strategies across Arup’s UK offices. As London Office Leader and Head of WFM, she drives innovation in workplace design, operational excellence, and strategic planning, ensuring spaces are not only efficient but also adaptable to evolving business and social needs.
Steph is deeply committed to ethical and sustainable practices, with a particular focus on the circular economy and smart technologies. Her work champions intelligent data solutions, such as sensor-driven plant lifecycle management, and supports smarter pathways to achieving Carbon Net Zero. She is a vocal advocate for creating inclusive, high-performing environments that foster collaboration, wellbeing, and productivity.
As Chair of the IWFM Strategic Leaders Forum, Steph plays a pivotal role in shaping the future of the profession. She is passionate about mentoring and team development and was honoured with the IWFM ‘Manager of the Year’ Award in 2020 and recognised as a Top Workplace Leader in 20240.
The purpose
Join in for learning, discussion, collaboration and research
Join our Forum to take part in activities such as:
- enabling the growth of Certified and Fellow members across the sector.
- gathering insight and develop CPD opportunities for the sector’s strategic leaders worldwide.
- ensuring that the output from Special Interest Groups aligns with the needs of strategic leaders.
- networking both digitally and physically, contributing to the development of a comprehensive body of knowledge.
- collaborating to establish an assurance framework for leaders engaging in policy development and advocacy on behalf of IWFM.
- supporting IWFM in collaborating with leading international sectoral networks and communities on common objectives.
Want to get involved?
Join our LinkedIn group for the latest discussion, updates and events.
If you have a question about the Strategic Leaders Forum, please contact our Chair Designate or IWFM’s Community team directly.
To find out more about volunteering at IWFM, contact [email protected].
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