Search our knowledge hub and discover leading insights, research and resources for the workplace and facilities management profession, from the pioneering professional body.
Displaying 20 results
Managing accessible and inclusive places
This good practice guide is aimed at facilities and estate managers and will provide you with an everyday understanding of accessible features and achieving an inclusive service and environment.
BIM data for FM systems
This guide is intended to help facilities management professionals (FMs) as key stakeholders involved in Building Information Modelling (BIM) projects.
Recycling, waste and resource management
Customers, staff, shareholders and the government all want organisations to reduce their impact on the environment – meeting legislation and cost-effectively managing waste.
Procuring and running catering contracts
This guide provides the knowledge you need to buy and subsequently manage catering contracts.
Business removals
This guide explains good practice in all types of commercial moves, such as office moves. After reading, you will have comprehensive knowledge and understanding of how to plan, organise and manage a move with minimum disruption to your organisation and its staff.
Risk management
This is a practical guide to help you manage risk within your role or organisation.
Facilities management procurement
This is an essential guide for procurement professionals that purchase products or services for an organisation. It sets out how the process works independently and when working as part of a team.
Winter maintenance
Is your property ready for winter? This guide explains how to prepare your property's interior and exterior for adverse weather and manage it throughout winter, including grounds maintenance.
Customer experience
This guide to customer experience takes a holistic look at the interactions and experiences a customer encounters from start to finish. It explores communication, environment, attention to detail, ease of equipment, and process.
Selecting FM software
After reading this guide, you'll understand how to select and implement a suitable software solution for your organisation.
Space planning management
This guide will enhance your understanding of space planning and management for your organisation.
Managing FM teams across borders
This guide explores the growing trend for organisations to manage and procure facilities management at a continental or global level.
The role of FM in BIM projects
The guide provides essential knowledge of Building Information Modelling (BIM) and how to use BIM data to manage assets and services.
Operational readiness guide
Creating a building that has the end user in mind is key and should be the starting point for any construction project whether it is a new build or a major refurbishment.
Asset management surveying practice
This guide will help you to produce meaningful asset data that meets the increasing expectations of clients, adds value to operations and supports business decision making.
Managing fire safety
This guide provides knowledge of the legislative process of fire safety. It includes information covering compliance, fire risk assessments, fire safety management policy, fire safety training, and more.
Business continuity
This guide explains the general principles and the practical application of Business Continuity Management, giving you and understanding of the issues, how to plan and implement a strategy.
Vacant property management
This guide provides information for how to manage vacant properties as part of a property portfolio.
Building controls and energy management systems
This is an all-in-one guide to building controls and building energy management systems (BEMS).
Benchmarking
This is an all-in-one guide to benchmarking. After reading, you’ll know what benchmarking is, how to go about it and the benefits of its use as part of a structured process of continuous improvement.