Search our insight hub and discover leading research and resources for the workplace and facilities management profession, from the pioneering professional body. 

Displaying 20 results

Good practice guide

Selecting FM Software

This document aims to provide useful information and guidance about the critical issues involved in selecting and implementing a software solution for workplace and facilities management.

23 March 2022
Good practice guide

Recycling, Waste and Resource Management

Businesses are increasingly expected to have a positive impact on the environment and society, with pressure coming from all stakeholders including clients, employees, shareholders and the government.

09 February 2022
Good practice guide

Managing accessible and inclusive places

This good practice guide is aimed at facilities and estate managers and will provide you with an everyday understanding of accessible features and achieving an inclusive service and environment.

23 March 2020
Good practice guide

BIM data for FM systems

This guide is intended to help facilities management professionals (FMs) as key stakeholders involved in Building Information Modelling (BIM) projects.

17 February 2020
Good practice guide

Procuring and running catering contracts

This guide provides the knowledge you need to buy and subsequently manage catering contracts.

01 August 2018
Good practice guide

Business removals

This guide explains good practice in all types of commercial moves, such as office moves. After reading, you will have comprehensive knowledge and understanding of how to plan, organise and manage a move with minimum disruption to your organisation and its staff.

01 May 2018
Good practice guide

Risk management

This is a practical guide to help you manage risk within your role or organisation.

01 May 2018
Good practice guide

Facilities management procurement

This is an essential guide for procurement professionals that purchase products or services for an organisation. It sets out how the process works independently and when working as part of a team.

01 November 2017
Good practice guide

Winter maintenance

Is your property ready for winter? This guide explains how to prepare your property's interior and exterior for adverse weather and manage it throughout winter, including grounds maintenance.

01 October 2017
Good practice guide

Customer experience

This guide to customer experience takes a holistic look at the interactions and experiences a customer encounters from start to finish. It explores communication, environment, attention to detail, ease of equipment, and process.

01 October 2017
Good practice guide

Space planning management

This guide will enhance your understanding of space planning and management for your organisation.

01 May 2017
Good practice guide

Managing FM teams across borders

This guide explores the growing trend for organisations to manage and procure facilities management at a continental or global level.

01 March 2017
Good practice guide

The role of FM in BIM projects

The guide provides essential knowledge of Building Information Modelling (BIM) and how to use BIM data to manage assets and services.

01 February 2017
Good practice guide

Operational readiness guide

Creating a building that has the end user in mind is key and should be the starting point for any construction project whether it is a new build or a major refurbishment.

01 April 2016
Good practice guide

Asset management surveying practice

This guide will help you to produce meaningful asset data that meets the increasing expectations of clients, adds value to operations and supports business decision making.

01 March 2016
Good practice guide

Managing fire safety

This guide provides knowledge of the legislative process of fire safety. It includes information covering compliance, fire risk assessments, fire safety management policy, fire safety training, and more.

01 January 2016
Good practice guide

Business continuity

This guide explains the general principles and the practical application of Business Continuity Management, giving you and understanding of the issues, how to plan and implement a strategy.

01 September 2015
Good practice guide

Vacant property management

This guide provides information for how to manage vacant properties as part of a property portfolio. 

01 December 2014
Good practice guide

Building controls and energy management systems

This is an all-in-one guide to building controls and building energy management systems (BEMS).

01 February 2014
Good practice guide


This is an all-in-one guide to benchmarking. After reading, you’ll know what benchmarking is, how to go about it and the benefits of its use as part of a structured process of continuous improvement.

01 July 2013

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