Briefing papers

01 March 2018

FM and the future world of work

As a forward-looking facilities management professional body, we felt in 2017 it was t...

Find out more


Discussion papers

01 August 2018

FM leaders forum perspectives on BIM

FM has yet to get to grips with BIM and realise its full potential. There are many rea...

Find out more

01 June 2017

Brave new world options for the FM sector post Brexit

Moreover, the panel felt that FM’s strengths in terms of offering extensive employment...

Find out more

01 September 2015

Customer service in FM

Customer service represents the first and thus most critical interface between an orga...

Find out more

Good practice guides

03 April 2024

Fire safety management

Ensure you're up to date with the wide-ranging changes in UK fire safety with this in-...

Find out more

13 March 2024

Energy Management

The GPG focusses upon reducing the energy consumed within the building, and the mechan...

Find out more

01 May 2018

Risk management

This is a practical guide to help you manage risk within your role or organisation.

Find out more

Guidance notes

09 November 2023

A digital maturity pathway for smart(er) organisations

Digital technologies have transformed the operational built environment in recent year...

Find out more

12 October 2023

Next generation maintenance: challenges and opportunities

The FM Sector faces a raft of challenges from political uncertainty, economic pressure...

Find out more

26 July 2023

Contract and supplier management for facilities managers

Download the ‘Contract and supplier management for facilities managers’ guidance note ...

Find out more


01 May 2019

Pay and prospects survey 2018/19 infographic

The following infographic summarise the results of the 2018/19 IWFM survey. Comparison...

Find out more


15 May 2024

New course: Competence, leading to Organisational Capability: Methodologies for Evidencing Organisational Capability

To help workplace and facilities management (WFM) professionals understand their dutie...

Find out more

15 May 2024

Facilitate focuses on forces, flexible working and food services

May/June 2024’s edition of Facilitate is hot off the press, providing a breadth of vie...

Find out more

Star award.png
14 May 2024

Global FM Awards of Excellence winners reflect on success

During last week’s World FM Day, the prestigious Global FM Awards of Excellence announ...

Find out more

Quick start guides

01 March 2019

Grounds maintenance

Grounds maintenance (GM) is primarily focused on outdoor vegetative features such as g...

Find out more

01 May 2018

Asbestos surveys

The purpose of an Asbestos Management Survey is to locate, as far as reasonably practi...

Find out more

01 February 2018

Choosing an FM operating model

Thirty years ago, facilities management was a largely inhouse affair. Organisations di...

Find out more


25 April 2024

Optimising productivity in a post-pandemic hybrid world

Post-pandemic, we all look at work and the working world through new lenses. Work and ...

Find out more

26 July 2023

Annual Review 2022

After two years of navigating and supporting members through the many impacts of COVID...

Find out more

02 May 2023

Market Outlook survey report 2023

Gain vital insights into the performance of the FM sector, understand its key challeng...

Find out more