Discussion papers

01 August 2018

FM leaders forum perspectives on BIM

FM has yet to get to grips with BIM and realise its full potential. There are many rea...

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01 June 2013

Benchmarking effective performance management for FM

Throughout our discussions we discovered that benchmarking means different things to d...

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01 October 2012

Bridging the gap for success

Soon, all public sector facilities managers will need to be up to speed as the governm...

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Good practice guides

23 March 2022

Selecting FM Software

This document aims to provide useful information and guidance about the critical issue...

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17 February 2020

BIM data for FM systems

This guide is intended to help facilities management professionals (FMs) as key stakeh...

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01 March 2017

Managing FM teams across borders

This guide explores the growing trend for organisations to manage and procure faciliti...

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Guidance notes

09 November 2023

A digital maturity pathway for smart(er) organisations

Digital technologies have transformed the operational built environment in recent year...

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16 June 2021

Simplifying technology

This guidance note looks at the future of workplace from a technological perspective. ...

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08 March 2021

Harnessing the power of data

The purpose of this guidance note is to provide workplace and FM professionals with a ...

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25 April 2024

Optimising productivity in a post-pandemic hybrid world, in partnership with Accruent

Post-pandemic, with new thinking around work and its location, there’s an opportunity ...

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19 March 2024

Increasing digitisation and the changing skills landscape 

The increasingly digitised world of work and the changing nature of skills are a coupl...

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30 November 2023

What we learned at ‘Setting you on your digital maturity journey’ 

On Wednesday 28 November, IWFM and Planon joined forces to present our newest webinar ...

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01 May 2018

GS1: What does it mean for Facilities Management

GS1 is a global not-for-profit organisation responsible for developing the most widely...

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01 February 2018

How to combat cyber threats

Cases of cyber-attacks and corporate espionage are on the rise. The increasing adoptio...

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26 July 2023

Annual Review 2022

After two years of navigating and supporting members through the many impacts of COVID...

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26 July 2022

Annual Review 2021

While 2020’s economic shutdown spared no organisation, the Institute made a modest rec...

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19 July 2022

The smart places ecosystem forum

Smart cities draw on digital technology and data to provide real-time information whic...

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Technological opportunities in workplace and FM

With one of the fastest growing and most developed technology sectors in Europe, the UK is well placed to take advantage of the significant opportunities offered by artificial intelligence, the internet of things, big data, blockchain and other new technologies. 

Indeed, Government has placed technology at the heart of its Industrial Strategy, recognising its potential to boost productivity - where the UK lags well behind our G7 rivals – and to drive innovation for the benefit of business, workers and consumers alike.

However, accelerating automation also poses significant challenges, and concerns - perhaps overstated - have been raised by some sources that up to 30% of UK jobs are at high risk of automation by 2030. Many jobs will be enhanced by technology and many will disappear; however, many new, as yet unknown, jobs will be created, particularly within SMEs and the gig economy. Therefore, businesses and Government need to ensure that workers are reskilled and able to enjoy the benefits of automation such as better-quality jobs and improved job satisfaction.

Technology will be one of the most significant influences on the workplace and facilities management profession in the future. FM professionals hold the key to unlocking the potential and value of new tech, not only in automating more mundane tasks, but also in making people more efficient in roles that will still require human skills. Specific applications will enable FMs to make better, data-driven decisions on safety, efficiency and compliance, helping the profession to deliver more effective and productive workplaces for UK plc and to retain its status as one the world’s most advanced FM markets.


Engaging with the future of FM
IWFM submission to the Parliamentary Inquiry on Artificial Intelligence
IWFM submission to the Parliamentary Inquiry on Automation and the Future of Work