Working for you in 2020


  • General news

14 December 2020

End of year

As we near the end of 2020, I wanted to say a huge thank you to all our members for your support and belief in the Institute during what has been a most extraordinary and challenging year. 2020 has been tough for all of us, but we’re helping wherever we can, so we’re freezing membership fees for a second full year.

Here are just some of the things you’ve worked with us to achieve in 2020: 

  • COVID-19 resource hub including guidance on returning to work, so far receiving 36,500 page views  
  • Two more insight hubs on sustainability and building safety and a social value plug-in tool are one-stop destinations for those key topics  
  • Our Covid Response Award, recognising FMs’ extraordinary contribution during the pandemic attracted so many great entries that you chose four winners!   
  • We confirmed IWFM’s authority as custodians of workplace with four new Guidance Notes helping you extend your influence  
  • Co-founding the Resilience Alliance to leverage FM’s key role in building organisations’ resilience structures
  • Getting your voice heard in Government on key issues from Covid keyworker status to building safety officer      
  • We’ve informed the national debate with original research on impacts and implications of the UK’s ‘mass remote working experiment’     
  • We received 68 pieces of media coverage which provided over 41 million opportunities to be seen

  • We broadcast 31 episodes reaching 9,000 professionals in our Navigating Turbulent Times webinar series with contributions from volunteers, partners and some renowned thought leaders, achieving an 85% average approval rating (watch them online while they’re still available)  
  • Enabling CPD with virtual delivery of face-to-face courses and qualifications. 91% of those asked found the training excellent  
  • Assisting learning by extending the completion time for qualifications and discounted training courses  
  • Supporting you through tough times with tailored solutions including membership offers and extensions helping you continue your professional growth whilst navigating the effects of COVID-19  
  • We created flexible sponsorship packages for flagship events to suit all-sized budgets 
  • Safe access to our flagship Conference – extended across five days, our Impact Awards ceremony – free and open to all; and our AGM, which all went online in 2020 
  • Helping Bridge FM’s Digital Divide with new guidance to help the sector overcome the tech barrier, though our collaboration with Microsoft and bringing you more insights 
  • We heard you loud and clear via a record response to the Impact and Experience survey. We’ve shared the results widely, by region and by SIG.   

I am particularly excited about our plans for 2021. Your feedback has certainly helped us shape them. I am also looking forward to a time (not too far off, I hope) where we can all meet again in person. Here’s a taster of what's to come:   

  • Look out for infographics from our Sustainability Survey in partnership with Inenco and our Impact and Experience survey summarising the survey results   
  • We’ve published course dates for 2021 for our IWFM Academy programme of CPD
  • We’ll bring you more exciting episodes from our Navigating Turbulent Times series including topics lead by our London Region and People Management SIGs   
  • We’ll soon launch the 2021 IWFM Impact Awards and our national IWFM Conference 
  • We’ll bring you more opportunities for engagement and access to insight and best practice  
  • We’ll be excited to bring back networking opportunities as the pandemic gets under control   
  • We’ll continue to raise our voice in Government and industry on the issues that matter  
  • We’ll be making big steps forward with our community review and will share progress with you 
  • We will continue to listen to your feedback and learn and take steps to move the Institute forward to achieving more from our 10-point plan and progressing towards Chartered Body status.  

I wish you all a merry Christmas and a very a happy and prosperous New Year.   

With kindness,

Linda Hausmanis, IWFM CEO