Choosing an FM operating model

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  • Facilities,
  • Procurement,
  • Soft services
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01 February 2018

Choosing an fm operating model


About FM operating models

Thirty years ago, facilities management was a largely inhouse affair. Organisations directly employed cleaners, security guards, maintenance engineers, handymen and catering staff, only turning to contractors for specialist work such as lift or air-conditioning maintenance. But as the market has matured, so have delivery models.

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