Search our insight hub and discover leading research and resources for the workplace and facilities management profession, from the pioneering professional body.
Displaying 28 results
IWFM Market Outlook 2022 survey report
Welcome to the 2022 IWFM Market Outlook report – providing vital insights into the challenges and performance of the FM sector.
In pursuit of the 'Holy Grail' - Determining the Return on Workplace Investment (ROWI)
For many years workplace and facilities management professionals have discussed how best to demonstrate the added value of their work with the aim of settling any doubts about their strategic credentials and potential as a business discipline worthy of the elusive ‘seat at the board’.
Sustainability Survey 2021
Welcome to the fourteenth IWFM Sustainability Survey Summary Report. Thank you to everybody who participated in this work. Your input is invaluable and ensures our survey remains a key evaluation of sustainability and workplace trends.
Annual Review 2020
The 2020 Annual Review is an overview of IWFM’s activities and actions, all underpinned by a commitment to leading change for the profession to raise its voice and show the value that workplace and facilities management can and is making to organisational performance.
Pay and Prospects Findings 2021
Welcome to the fifteenth edition of IWFM's Pay and Prospects report with the latest insights on the workplace and facilities management profession today.
IWFM Market Outlook 2021 survey report
From Brexit to COVID-19 to Black Lives Matter, 2020 was nothing if not turbulent; so it comes as no surprise that the challenges of last year are reflected in this year’s report, uniquely this time encompassing two years’ data, as we weave in 2020’s unpublished findings which emerged a year ago just as the pandemic changed everything.
Bridging facilities management's digital divide
This report, Bridging FM’s Digital Divide – The power of Digital partnerships is the first output of that relationship.
Sustainability survey summary report 2020
Welcome to the thirteenth Institute of Workplace and Facilities Management (IWFM) Sustainability Survey Summary Report. The survey has always been one of the UK’s most important evaluations of sustainability and workplace trends, but the unprecedented challenges of 2020 make this year’s findings even more so.
Annual Review 2019
The 2019 Annual Review is an overview of IWFM’s first full year’s activities and actions, all underpinned by a commitment to leading change for the profession to raise its voice and show the value that workplace and facilities management can and is making to organisational performance.
Emerging skills in FM and International FM
Each year the International Special Interest Group (ISIG) brings together senior thought leaders in the workplace and facilities management industry to debate a topic that has significant impact and relevance to the profession both in the UK and internationally.
Nigeria report 2019
The growth of the facility management industry within a region typically points back to the emergence of institutionally owned assets that require careful management.
Market outlook 2019
The last year has been an important one for our profession. Our members voting in favour of name change signalled an exciting opportunity for our profession – including making FM a career of choice.
Pay and Prospects Findings 2018
IWFM is pleased to share the results of this 2018/19 Pay and Prospects survey, following responses from 467 workplace and facilities professionals who have shared their views on pay, benefits and their future plans within the industry.
Sustainability survey summary report 2018
The 2018 report highlights the re-defining of the sustainability agenda, which as well as comprising environmental concerns also embraces economic and social improvement measures, increasing the use of social value terminology and wellbeing.
Global FM market report 2018
Published in January 2019 by Global FM, this is independent research which highlights shifts in the profession and industry in a two year period since its last edition in 2016. In summary it shows a strengthening of the overall Global FM market.
Embracing technology to move FM Forward
Technology has always played a big role in shaping the way we work, and it is likely to be one of the most significant influences on the workplace and facilities management profession in the future.
Culture Report
This report is the fourth in a series carried out by 3edges on behalf of the Institute of Workplace and Facilities Management (IWFM)* which looks at the culture of the facilities management profession in order to make sense of where it is now, where it wants to be in the future and what it needs to do to get there – based on what professionals themselves have said.
The Workplace Paradigm
This knowledge report explores what workplace is, why it is important and what opportunities and challenges it presents for the facilities management profession. Its overall aim is to raise awareness and understanding of workplace among facilities management practitioners and to encourage them to think about what it means for them.
Business Confidence Monitor Middle East 2018
Now in its fourth year, this research collaboration between the British Institute of Facilities Management and FM Expo examines the GCC’s facilities management (FM) industry from the perspective of the people who work in it. Our survey findings offer a snapshot of the GCC facilities management market’s confidence and concerns. The results bring us an insight to how things stand today and give us a glimpse at the industry’s prospects for the next 12 months.
Business Confidence Monitor 2018
This year’s BIFM Business Confidence Monitor (BCM) comes at a pivotal moment for the facilities management market. Since the first report in 2015, confidence in the FM business environment has been cautiously optimistic.