Search our insight hub and discover leading research and resources for the workplace and facilities management profession, from the pioneering professional body. 

Displaying 42 results


Optimising productivity in a post-pandemic hybrid world

Post-pandemic, we all look at work and the working world through new lenses. Work and its location are no longer seen as the same thing, nor is it fixed to any one space.

25 April 2024

Sustainability Survey 2023

IWFM is proud to release the Sustainability Survey Report 2023, based on the insight of 620 workplace and facilities management (WFM) surveyed last year. The comprehensive report finds that the sector’s professionals are insufficiently involved in organisations’ plans around energy efficiency and carbon reduction, suggesting that plans are flawed from their inception.

15 February 2024

Equity, diversity, and inclusion (EDI) 2023 governance and leadership survey findings

The IWFM is pleased to release our leadership and governance survey results for the second year running with some encouraging signs of progress in our diversity.

24 January 2024

30 years back, 3 trends for the future

The Institute of Workplace and Facilities Management (IWFM) has marked the 30th anniversary of its founding with the release of new research, ’30 years back, 3 trends for the future’.  Developed with sector experts, the work traces the progress of workplace and facilities management (WFM) from the evolution of offices to the rise of digital innovation, changing workspace objectives to a focus on sustainability and employee experience.

24 November 2023

Making the Invisible, visible: how better air quality supports productivity and sustainability outcomes

Since the pandemic, indoor air quality has come to the fore of the public’s mind, yet in the hierarchy of management, it still appears to take a backseat. To examine the factors which may help or hinder the conversation around indoor air quality (IAQ), the IWFM invited leaders from the FM world to a roundtable discussion in London in May.

02 November 2023

The role of FM and building services in achieving net zero and energy efficiency

Developed in partnership with Mitsubishi Electric, this report offers expert insights and practical tips on tackling net zero by changing approaches to energy efficiency and challenging traditional thinking on costs and returns.

17 August 2023

Annual Review 2022

After two years of navigating and supporting members through the many impacts of COVID-19, 2022 was a pivotal and transformative year for IWFM as we applied our learnings to re-imagine what a modern, sustainable, progressive, and value-adding professional body should look like in the post-pandemic era.

26 July 2023

Market Outlook survey report 2023

Gain vital insights into the performance of the FM sector, understand its key challenges, and learn tips on how to overcome them in the IWFM Market Outlook 2023 survey report, available now exclusively for IWFM members. 

02 May 2023

Sustainability Survey 2022

Welcome to the fifteenth IWFM Sustainability Survey Summary Report. Thank you to everybody who participated in this work. Your input is invaluable and ensures our survey remains a key evaluation of sustainability and workplace trends.

29 March 2023

Navigating a changing energy landscape in the transition to net zero

Transitioning to net zero poses huge challenges to governments and businesses. With energy costs rising alongside many other supply-side problems, and a cost-of-living crisis engulfing the UK,

26 January 2023

The future of office design

The IWFM’s recent roundtable discussion in partnership with MillerKnoll, on the future role of the office and how it is designed, spotlighted the many possibilities for personal and corporate growth and development offered by new, more flexible working arrangements.

05 October 2022

Annual Review 2021

While 2020’s economic shutdown spared no organisation, the Institute made a modest recovery in 2021 as things opened up again. Most encouraging is that more of you stayed with us, more of you joined us at professional grades, and more of you made progress on your professional journeys with us. It was another packed year, and it is down to the continued support of our members and volunteers - whose vital contributions permeate this document – that there has been much to celebrate in challenging times.

26 July 2022

The smart places ecosystem forum

Smart cities draw on digital technology and data to provide real-time information which makes life easier and more productive for their inhabitants. Though still in the early days of development, smart cities hold out the prospect of delivering highly efficient, sustainable and streamlined ways of living and working.

19 July 2022

Hybrid working and the challenges of the modern workplace

As a Workplace Management Solution company that help to manage the build environment, we always thrive to learn about our customers, industries, and challenges the FM space and the workplace is facing. Therefore, we are appreciative to have had the opportunity to host the roundtable with industry expert professionals in the field.

13 July 2022

The workplace now and in the future

As part of our ongoing partnership, IWFM and Ricoh carried out this research about the future of work in a hybrid landscape, including digitalisation as well as cybersecurity.

30 June 2022

IWFM Market Outlook 2022 survey report

Welcome to the 2022 IWFM Market Outlook report – providing vital insights into the challenges and performance of the FM sector.

19 April 2022

In pursuit of the 'Holy Grail' - Determining the Return on Workplace Investment (ROWI)

For many years workplace and facilities management professionals have discussed how best to demonstrate the added value of their work with the aim of settling any doubts about their strategic credentials and potential as a business discipline worthy of the elusive ‘seat at the board’.

17 November 2021

Sustainability Survey 2021

Welcome to the fourteenth IWFM Sustainability Survey Summary Report. Thank you to everybody who participated in this work. Your input is invaluable and ensures our survey remains a key evaluation of sustainability and workplace trends.

15 September 2021

Annual Review 2020

The 2020 Annual Review is an overview of IWFM’s activities and actions, all underpinned by a commitment to leading change for the profession to raise its voice and show the value that workplace and facilities management can and is making to organisational performance.

26 August 2021

Pay and Prospects Findings 2021

Welcome to the fifteenth edition of IWFM's Pay and Prospects report with the latest insights on the workplace and facilities management profession today.

13 July 2021

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