IWFM Live!

Ian Baker is the Founder and Director of Humans and Places, a consultancy specialising in workplace strategy and the future of work. With over 25 years’ experience in the built environment and a background in property consulting and project management, Ian has been shaping workplaces and human performance strategies since 2015.

Driven by curiosity and a passion for strategy, Ian helps organisations align business goals with the people and places employed to achieve them. Through leadership workshops, seminars and the delivery of bespoke workplace strategies, he supports senior teams to make informed, evidence-based decisions that enhance performance, boost productivity and deliver measurable cost efficiencies.

In 2023, Ian was recognised as one of the UK’s Top 10 Workplace Leaders by The Workplace Event for his contribution to advancing workplace strategy and leadership. He currently serves as Chair of the IWFM Workplace Special Interest Group (SIG) and sits on the drafting panel for BS 8703, a forthcoming British Standard in Workplace Strategy.

Jo Bishop is Head of Integrated Workplace Management at Parliamentary Digital Services, leading the strategic development of workplace systems that support the UK Parliament. With over 20 years’ experience in estates information, digital transformation and operational innovation, Jo has delivered major IWMS and CAFM replacements, digital twin development, and large‑scale service improvement programmes across the public sector and higher education. An Executive MBA graduate, she is also a Verdantix Vantage Council Member and regular conference speaker. Jo is passionate about smart buildings, digital estates and using data‑driven insight to create efficient, intelligent and future‑ready environments.

One of the BBC's and Radio 4's most respected reporters, Jonty covered all areas of business, industry and economics stories, as well as Europe, for 20 years.

Jonty’s reports for The World Tonight, including his work on the influence of the oil industry in the run-up to the Iraq Invasion, have twice won him the Wincott Award for Radio Programme of the Year as well as the Royal Statistical Society award for Broadcast Journalist of the Year. He continues to comment on domestic and international economic issues, particularly European stories.

Tess has over 25 years experience in cultural transformation & leadership development. She has worked across private & public sectors, private equity backed organisations and family-owned businesses.

She has held a variety of commercial roles in preparation for her step through to senior HR and learning/development roles, which have included board level responsibility. 

In 2009, she founded The Transformation Agency, driven by a passion for helping leaders, founders, and organizations design cultures where people flourish. She is actively working with senior leaders, and leadership teams across the UK, Europe, Asia Pac, Middle East and the US.

Jake was appointed as Deputy Government Head of Property Profession in April 2024, having spent the previous six years working across various senior Property roles in the Ministry of Justice (MoJ), primarily in the Facilities Management (FM) arena.  During his time in MoJ, Jake led the transition of Prisons FM into the MoJ Property Directorate, to ensure alignment with the wider HMPPS Probation and HQ estate.

Prior to joining the MoJ, Jake was the Estates and Facilities Manager for Pathfinder Multi Academy Trust, where he began his career in Property in 2008.  Since leaving the Trust as an employee, Jake has sat on the Board of Directors, where he currently serves as Vice Chair of the Board and also Chairs the Finance, Audit, Risk and Resources Committee.

Jake also serves as Deputy Chair of the Board and Non-Executive Director at IWFM.

Andrew is an experienced policy analyst with over a decade's experience of working in the post 14 education sector, devolved government & membership organisation in the built environment and environmental services.

He has an awarding body and policy professional background with a Bachelor's Degree focused in Political Science and Government from Newcastle University.

He is also chair of a primary school board of governors. In his spare time, he is an artist, musician & occasional essayist.

Steve is an Honorary Fellow of the Institute of Workplace and Facilities Management (IWFM). 

In 2005 he received the International Facilities Management Association (IFMA) recognition award for global contribution to FM because of his position as Chair of the Facilities Management Association, Australia and as a founding member and subsequent Chair of Global FM – an international federation of National member-based FM Associations.

More recently in 2020, he was recognized in the Institute of Workplace and Facilities Management (IWFM) Excellence Awards for his contribution to the industry and profession.  The following year he was awarded the Lifetime Achievement Award in the national PFM Awards.

In 2013, following 4 years as Lead Judge, Steve was appointed Chair of the IWFM Industry Excellence Awards and held this position for 6 years.  He was also the Chair of the IWFM International Special Interest Group.

He is the Director of Nodus Solutions Limited, a privately owned Facility Management company based in the UK providing FM and Consultancy advice to a broad range of clients ranging from large multi-national listed entities to public sector bodies.  In this role Steve and his team have consulted to organisations including Jaguar Land Rover, Adidas, Sony, Sainsburys, The Royal Household and a multiple Universities and educational establishments across UK and Ireland.

He is also a Course Trainer for the Institute of Workplace and Facilities Management (IWFM) Academy and has developed and delivered training for the Institute for over 15 years.

He has lectured at Liverpool John Moore’s University, Sheffield Hallam University, Sydney University, Hong Kong Polytechnic and most recently over the past two years has lectured at University of Greater Manchester on their Level 6 BSc FM Degree Apprenticeship program.

Steve is a Building Services Engineer by background and holds a Master of Business Administration (MBA) from the University of New South Wales (Australian Graduate School of Management).  

Session title: From Reactive to Strategic: How CAFM (and AI) Are Rewriting the FM Playbook.

Josh is the CEO of expansive FM, an award-winning CAFM platform helping facilities teams simplify operations, improve compliance, and reduce costs. With a strong focus on practical innovation, Josh has led the development of tools that replace spreadsheets and disconnected systems with a single, easy-to-use platform. He works closely with FM teams to understand real operational challenges and build technology that solves them, including the integration of AI to automate workflows and reduce admin.

Chris Hare is a macroeconomist with over 15 years’ experience and has been working in HSBC’s European Economics team since 2017. Chris provides advice to investors and businesses on pan-European and UK issues, with his main areas of focus including inflation, housing markets and the impact of global economic shocks. Chris spent the first five years of his career at the Bank of England, where he helped produce the Bank’s economic forecasts while briefing policymakers on the economic outlook.

Jo's role at Sodexo is developing best practice Hard FM in the UK&I region. Responsible for promoting, programme managing and embedding best practice in maintenance and technical services.

She is a technical author of industry guidance including the last 2 updates for CIBSE Guide M and working with BSI supporting the development of FM standards. 

She is passionate about closing the gap between construction and operations, delivering best practice maintenance, and embracing technology to increase asset reliability and availability.

Danielle Hayward-Nightingale currently serves as the Head of Strategic Asset Management at Amey. She is responsible for ensuring the organisation is prepared for the future of the built environment and Asset Management, developing a Workplace product, maintaining best practices, compliance, and continuity for clients, innovating new solutions, and driving the digitisation of Asset Management.

Previously, she held roles as Associate Director at Mace and was Business Lead for Scape Ventures Limited where she oversaw new business opportunities for construction and civils.

James is the Climate Risk and Adaptation Manager at Equans. With more than 12 years’ experience in the facilities management sector, he has held a range of roles spanning project management, business development and strategic planning.

Over the past year, James has led the development of an innovative mechanism to identify, evaluate and mitigate climate-related risks in buildings, with a particular focus on supporting public sector estates. His work is helping organisations better understand their exposure to climate impacts and strengthen their long-term resilience.

James is passionate about preparing the built environment for a changing climate. He is committed to sharing knowledge, insight and practical solutions to help organisations adapt and build a more resilient future together.

Andrew’s experience spans across all service lines, both managed and self-delivered, in the UK and Europe, as well as extensive experience in law, investment banking, retail, managing agent, media, hotels, TV studios and ICT sectors. He founded Pareto Facilities Management in 2014 to create ‘the most customer service focused FM provider in the UK’, going on to become one of the fastest growing FM Services providers within the sector. Andrew has an MSc in Facility and Environment Management from UCL and has volunteered for the IWFM in various capacities for over eight years.

With more than 20 years’ experience in the property and FM sectors, Chris is currently Director and Head of Facility Management Advisory at Mott MacDonald.

His specialities include FM strategy, procurement and contract management, service improvement initiatives, delivering sustainable workspace and property service solutions for a wide range of built facilities.

Chris is a permanent member of the LSWG, past chair of the IWFM Procurement Special Interest Group and regularly contributes to a number of industry bodies and initiatives.

Elizabeth S. Linden is a workplace leader with extensive international experience across workplace, real estate, integrated facilities management, safety and experience transformation within financial services and global corporate environments. 
 
Currently Group Head of Workplace Experience at Lloyds Banking Group, Elizabeth leads enterprise-wide workplace experience across offices, branch and data centres, with responsibility for end-to-end workplace experience including facilities management, operational and personal safety, travel, logistics, workplace community and incident management. 
 
Her career has included senior leadership roles across global organisations, leading large-scale workplace, portfolio, safety and operational transformation programmes across the UK, EMEA, North America, India and Israel. 
 
Elizabeth is recognised for evolving workplace and property functions beyond traditional operational models towards experience-led, human-centred environments that strengthen culture, engagement, resilience and organisational performance. 

Session title: Applying AI in FM: Turning Opportunity into Operational Impact

Mark McBride is an experienced product and functional design leader with more than 16 years in enterprise software delivery, specialising in translating complex business requirements into scalable, user-focused solutions across the UK, US, Asia, and Europe. He has extensive experience across product, development, consulting, and customer teams to deliver high-quality software capabilities that balance business needs, usability, and long-term maintainability. In recent years, Mark has specialised in product and functional design leadership within Development, primarily focusing on Service Provider and Mobile Engineer/Field Services solutions. He is currently part of the team that is helping to shape Planon’s AI platform initiatives.

Amelle is the Procurement & CSR Director for the Sustainable Facilities Management division at Equans UK & Ireland, heading up the respective Procurement and CSR teams. With more than 25 years of experience in the built environment, she has played a pivotal role in advancing major initiatives, including the digitalisation of procurement to improve efficiency, transparency, and collaboration. Her leadership reflects a deep commitment to leveraging procurement and CSR not just as value-driving functions, but as vital mechanisms for delivering social and environmental responsibility in response to global challenges.

Amelle co-chairs WOMEN Together, Equans' women’s network, and contributes actively to the Diversity, Equity and Inclusion Committee. Passionate about mentoring, she empowers individuals from underrepresented backgrounds while promoting innovation and excellence. As a transformational leader, Amelle champions early engagement with supply chains and cross-industry collaboration, particularly around tackling scope 3 emissions, and is committed to developing future leaders who will drive sustainable change within and beyond Equans.

Gordon Mitchell helps organisations turn digital clutter into trusted insight. As Co-Founder of Wholus, he closes the data gap between design, build and operations - transforming Facilities Management into a strategic value engine that delivers measurable ROI, Net Zero progress and human-centred results.

As the ISO Global Standards Convenor for digital, data and technology Gordon translates lifecycle, digital capabilities and ESG frameworks into grounded, adoptable models - trusted by Fortune 100 companies and national government agencies. His work connects innovation with governance, helping teams embed AI, Digital Twins and standards into investment returning systems people actually use.

He leads on:

• Closing the lifecycle fracture and supporting the handover so information powers operational value
• Delivering measurable ROI through AI, Digital Twins and ESG alignment
• Translating standards into frameworks teams adopt with confidence
• Cultivating transformation through the anthropology of change

Sarah is a workplace and facilities management professional with over 15 years' experience leading facilities operations and workplace services. As National Facilities Manager at Maritime Transport Ltd and Chair of the IWFM Midlands Region Committee, she is a recognised advocate for the FM profession. She is passionate about developing talent, driving operational excellence, and championing the future of facilities management, bringing practical insight and a people-first approach to every discussion. Sarah brings a wealth of practical experience and industry insight to discussions on leadership, workplace transformation, and professional growth.

Martin Read has edited the IWFM’s media brand Facilitate - formerly FM World - since 2011. During this time he has overseen the title’s evolution in terms of frequency, format and focus. His thirty years of media experience is in the B2B, client publishing and membership organisation sectors where he has previously edited titles in the logistics, small business, public transport and group travel sectors. 
 
Martin has written for a variety of media brands on the topic of workplace and facilities management since the turn of the century. This led to him also editing The Planner, the magazine of the Royal Town Planning Institute, through which he seeks to continually develop fresh conversations about the current and future built environment.

Session title: Why isn't it fixed yet? The skills gap in FM is impacting operational resilience

Michael Ridgett is Director of People Excellence at Arcus FM, where he leads the business’ approach to leadership, recruitment, reward and workforce development. He has played a key role in shaping Arcus’ response to the technical skills gap through the development of structured technical traineeships, leadership pathways and the Arcus National Training Centre. Michael is passionate about creating environments where people can grow, succeed and build long-term careers. His work focuses on connecting people strategy with operational performance, while encouraging greater industry accountability and collaboration around the future of technical capability in FM.

Stuart is freelance researcher and writer who specialises in the Facilities Management sector. He has held research positions with FM Service Providers and the IWFM, and continues to support the institute with its flagship research projects. Notably, he helped steer the research focus of the 2026 Market Outlook Survey Report and shape the resulting recommendations which will be discussed at IWFM Live! Stuart also co-authored IWFM’s innovative Market Intelligence Report along with his research partner, Mick Feloy. Stuart and Mick now offer research support to membership bodies and organisations wanting to tap into specific FM intelligence.

Sunil is the founder of Acclaro Advisory, which provides policy, corporate and project support across a wide range of sustainability issues affecting organisations. With 25 years of experience within the built environment, he is uniquely experienced throughout the lifecycle of developments, delivering sustainability solutions at the design, planning and operational stages.

Session title: From Reactive to Strategic: How CAFM (and AI) Are Rewriting the FM Playbook.

Kevin leads global facilities management at Ultimate Performance, overseeing operations across multiple sites. Prior to implementing CAFM, Kevin managed FM through emails, spreadsheets, and manual processes, with limited visibility and control. Since transitioning to a centralised system, he has transformed how his team operates, improving compliance, speeding up workflows, and gaining real-time insight into spend and performance. Kevin brings a real-world perspective on what it takes to move from reactive to strategic FM.

With a background in quantity surveying, Sharon has over 20 years' experience working for main contractors in the construction and FM industries. She is the Director of Constructing Rainbows and works with built environment organisations to improve their business through implementation of D&I strategies.

Sharon’s other roles include: co-founder and director of STEER Support & Mentoring CIC, an undergraduate mentoring programme; founder of LGBT+ in FM; and member of the Yorkshire & Humber regional boards of RICS and the Construction Industry Council.

She has also featured in the OUTstanding/FT Top 50 Future Leaders list and won several awards for her work in D&I.

CIWFM and NEBOSH certified Facilities Management professional with over 16 years of experience in delivering full oversight Real Estate & Facilities related services. This has included instituting improved service delivery, Real Estate Portfolio optimisation and driving sustainability across different contracts and services.

I am currently Director of Global Workplace Management at Ramboll, responsible for a global property portfolio of 230 buildings covering in excess of 270,000 square metres and supporting over 18,000 staff. Ramboll is a global consulting group with revenues in excess of $2billion per annum.

As Deputy Chair of the IWFM Strategic Leaders Forum, Tim works connecting with UK and global leaders within the industry, setting industry standards and best practice direction. 

Interim Chair Building Safety Alliance, Chair of CSG Working Group 8, Industry Lead for PAS 8673, and member Steering Group for PAS 8671 and PAS 8672. Member of BSI Committee for Standards in Built Environment CBP/1, Member of H&S Committee for The Property Institute (TPI), The Institute of Workplace and Facilities Management (IWFM) and the Association for Project Safety (APS).

Chair of Greenwich University's Built Environment Industry Liaison Group

Anthony has long promoted the concept of integrated management systems, including GRC, sustainability, energy conservation, and BCM, HS&E, governance and ‘compliance’, with operational risk and liability management remaining ‘in the field’ with support from a panel of experts at centre.

Effective risk management requires the ability to quantify the exposure - to manage we need to measure, and organisations need to employ metrics that are accepted and understood by those in operational control of the business.

Mark Whittaker is a senior facilities management leader and strategic consultant with over 20 years’ experience delivering impactful solutions across both client and supply-side environments.

Most recently, he served as Chair of the Institute of Workplace and Facilities Management (IWFM) from 2021–2025 and six years as a Non-Executive Director. During this time, he helped shape the strategic direction of the profession and championed its growth, influence and future talent pipeline.

Alongside this, Mark is the General Manager and a Consultant at Thomson FM Consultancy, supporting organisations with strategic FM delivery, contract procurement, and business growth. He is also a founding Director of the Association of Professional Standards for Asset Surveying (APSAS), launched in 2025.

Known for his strategic mindset and collaborative leadership style, he is passionate about developing people, offering FM career pathways to young people, raising professional standards and driving best practice within the FM sector. Mark is also a trained Mental Health First Aider, committed to supporting wellbeing in the workplace

Session title: From Reactive to Strategic: How CAFM (and AI) Are Rewriting the FM Playbook.

Tom is the COO of expansive FM and works directly with FM teams to improve operational performance through smarter systems and processes. With a background in scaling operations and delivering measurable ROI, Tom focuses on helping organisations move from reactive firefighting to structured, data-led decision-making. He brings a practical, no-nonsense approach to digital transformation, ensuring solutions are not only implemented quickly but actually used by teams on the ground.

Anna’s construction career began as an architectural technologist an then as construction project manager, enjoying a varied and rewarding 15 year career in construction, with a focus on delivering green homes from design, build and fit-out through to construction project management.

Currently she supports organisations across sectors who need to diagnose, design and implement sustainability solutions having worked with major consultancies, distributors and manufacturers in monitoring, measuring and conserving energy and carbon using frameworks such as GRI and SBTI.

In real estate, designing and building with whole life carbon to reduce the environmental impact of a new building is paramount in addressing climate change and Anna is a practitioner with Living Building Challenge – the most rigorous building certification.

Prior to her current role, Anna was Programme Lead in the Facilities and Built Asset Management degree apprenticeship at University of Greater Manchester – the first university to run the programme and will enjoy the first graduates, who will go on to be the next generation of Certified members of IWFM.

Building on her work in academia, Anna delivers corporate training and development across construction and sustainability topics, client-side, service providers and middle to senior executives.

Arcus FM is a UK facilities management provider delivering integrated solutions across complex customer estates. Working across sectors including retail, commercial, hospitality and logistics, Arcus supports customers through national mobile and resident engineering teams, self-delivered services and solutions tailored to operational needs. Its national capability helps customers keep sites safe, compliant and performing as they should. Arcus is investing in technical development, leadership pathways and access to skilled careers to help strengthen long-term workforce capability across the FM sector.

Joblogic is the UK’s leading field service management software, built to streamline every part of your workflow, from job scheduling and dispatch to invoicing and reporting. With real-time tracking, mobile forms, and a customer portal, you can manage teams, assets, and customer relationships with confidence. Trusted by thousands of users, Joblogic helps service and maintenance businesses save time, boost productivity, and stay compliant. Backed by expert support, AI and continuous innovation, our platform delivers the clarity and control needed to grow fast and operate smarter, whether you're running a small team or scaling nationally.

Lanes Group is a leading provider of utilities and infrastructure services in the UK & Ireland.

Founded in 1992 as a standalone operating centre, Lanes Group has continued to grow significantly over the years.

Operating from over 30 locations, with a commitment to innovation and delivery excellence, Lanes Group serves a broad range of sectors. Its specialist subsidiaries and service divisions support industries including water and wastewater, construction, energy, transportation, and gas.

LoweConex is a UK-based technology company delivering a centralised data platform that enables organisations to monitor, manage and optimise building and asset performance at scale. Through its Conex OS platform, the company ingests and unifies real-time data from across estates, allowing businesses to observe, analyse and control assets remotely to improve efficiency, reduce energy consumption and support compliance. Serving sectors such as retail, hospitality and industrial environments, LoweConex helps organisations unlock cost savings, enhance sustainability and make more informed, data-driven operational decisions.

Matrix Booking supports organisations to effectively manage and unlock the potential of their desks, meeting rooms and other bookable resources. Matrix Booking provides world-leading Software-as-a-Service (SaaS) resource booking and workplace collaboration software. Its design and advanced functionality enable organisations to optimise desk, resource, room, and estate usage.

Mercury Training Services is a specialist training and apprenticeship provider with over 20 years’ experience supporting the UK security and facilities management sectors. Trusted by NHS trusts, the MOD, police and private organisations, Mercury delivers apprenticeships from Level 2 to Level 5, alongside the Level 3 CTPSaP Award and Level 4 Protective Security Adviser qualification. As an IWFM Recognised Centre, Mercury also delivers internationally recognised FM qualifications Levels 3–6. Rated Good by Ofsted and Cyber Essentials Plus certified, Mercury helps organisations strengthen compliance, workforce capability, safety, resilience and professional standards.

Mooncup is the UK's highest-scoring B Corp in menstrual health and the pioneer behind the world's first medical-grade silicone menstrual cup. For over 20 years, we've been proving that period care can - and should - be safe, sustainable, and stigma-free.

No longer just the iconic cup, our inclusive range spans pads, tampons, liners and underwear, designed to the highest standards for health, wellbeing and environmental impact. Trusted by millions of customers and supplied through some of the UK's largest facilities management and wholesale partners, we work with workplaces, gyms and public sector organisations to make period care simple, accessible and available everywhere it's needed.

Because shared spaces should work for every body. This isn't just period care. It's a movement for equality, dignity, and better periods, for everyone.

MRI Software is a global provider of real estate and property management technology that helps owners, operators, investors, and occupiers run their businesses more intelligently and efficiently. With roots dating back to 1971, MRI delivers a broad suite of open, connected software and services — spanning residential, commercial, facilities and energy management, accounting, leasing, and more — tailored to today’s rapidly evolving property markets. Trusted by tens of thousands of organisations worldwide and supported by a strong partner ecosystem, MRI empowers customers to streamline operations, improve tenant/resident experiences and make data‑driven decisions across the real estate lifecycle.

OneAdvanced is a leading provider of sector‑focused SaaS software and cloud‑based solutions designed to power the world of work. Headquartered in Birmingham, UK, it delivers innovative enterprise applications that help organisations across critical sectors—such as healthcare, education, legal services, and government—operate more efficiently and effectively. With solutions that reach millions of people daily, OneAdvanced combines deep industry knowledge with a customer‑centric approach to drive meaningful outcomes, support digital transformation, and create positive impact for its customers, their people, and their communities.

Planon is the leading global provider of Facility and Real Estate Management software. Around 3,750 organisations are already using our IoT-enabled solutions to effectively manage their buildings, infrastructure and facilities; saving costs, meeting governance and sustainability goals and creating attractive and engaging workplaces.

Planon Integrated Workplace Management Solution is a proven, innovative, easy-to-use IWMS platform. Its open platform architecture also supports you in connecting and embedding the latest smart building technology offered by our extensive network of tech partners for optimal management of your building and workplace portfolio.

Backed by the global strength of the Apave Group, PPL Training is an industry-leading UK and International provider of Safe Systems of Work and Technical Compliance training. 

We maintain an extensive portfolio of over 100 accredited courses, the vast majority of which City & Guilds assures—a powerful guarantee of quality and industry relevance.

Our unwavering commitment to excellence is powerfully exemplified by our practical facilities. Our dedicated training centres in Livingston, York, and Slough create highly realistic and immersive training environments. We further enhance corporate flexibility by offering bespoke, on-site training tailored to company specifications. 

We cover critical disciplines including High and Low Voltage Electrical Systems, Mechanical and Pressure Systems, Legionella (Water Hygiene), F-Gas, Confined Space, Working at Height, and Fire Safety. 

We are further distinguished by our specialist HTM Healthcare training and dedicated courses for Authorised and Competent Persons across Mechanical, Electrical, and Aeronautical Ground Lighting (AGL) disciplines.

Simpro is the leading AI-first operating platform for residential and commercial trades. Our mission is simple: double trades business profitability. Built for the heroes who keep the world running, Simpro transforms how trades businesses operate—eliminating complexity, unlocking clarity, and turning hard work into lasting success. The platform integrates estimating, scheduling, compliance, safety, invoicing, and cash flow into one clear path to profitability. Today, more than 250,000 users worldwide rely on Simpro to scale with confidence, supported by offices in the U.S., Australia, and the UK. Simpro is part of Simpro Group, alongside BigChange, AroFlo, and ClockShark. Learn more at simpro.ai

Standing Tall is a social business that helps people rebuild their lives after homelessness through a stable job, a safe home and person-centred one-to-one support across 8 UK cities. Every person we support generates £57,000+ in social value. Our model works: 4 out of 5 people are in work, living independently and thriving 12 months later.

We’re seeking Employer Partners to offer permanent, entry-level roles, and Mission Partners to invest in helping people experiencing homelessness leave the streets for good.

Partner with us to find untapped talent, diversify your workforce and make a real impact on homelessness in the UK.

Totalmobile is a Field Service Management (FSM) provider passionate about making work and the lives of mobile workers better. An established market leader with over 400 staff across the UK, Ireland, Australia & the Nordics, Totalmobile supports over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment. Our Field First platform enhances each stage of field service involving effectively managing assets, personnel and demand while improving service planning, delivery and understanding.

Website: www.totalmobile.com

TYTEN is the AI workforce that runs your facilities management back office end to end. Across 22 modular workflows, we automate the manual work that slows your team down. Our AI Voice Agent answers inbound calls, extracts the issue, and raises a work order in your CAFM. From there, TYTEN handles quoting, procurement, contractor scheduling, and PPM processing autonomously. Job sheets get chased and validated. Compliance certificates are logged and re-booked before they expire. Supplier invoices pass seven checks before payment. Everything sits inside the systems you already use. No migration, no new portals. Scale your business without increasing headcount.

In the UK & Ireland, Equans is a provider of technical services, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Expansive FM is a UK-based Computer-Aided Facilities Management (CAFM) software provider that helps organisations streamline and optimise their facilities, maintenance and asset management operations. Their cloud-based, mobile-first platform brings together reactive and planned maintenance, work order management, compliance scheduling, asset lifecycle tracking, and data analytics in one system — giving facilities teams better oversight, automated workflows and actionable insights to reduce costs and improve operational efficiency. Expansive’s tools are designed to support collaboration between FM teams and contractors, simplify processes on any device, and drive smarter decision-making across industries like retail, healthcare and hospitality.

With a reputation for excellence, Mitsubishi Electric offers an advanced range of cooling, heating, ventilation and controls solutions that provide accurate, energy efficient process cooling, hot water and occupant comfort.

Our comprehensive range of air conditioning, IT Cooling, chillers, heat pumps, ventilation and control solutions are manufactured to exacting standards and supported with the highest level of pre and after sales service; supported by MELServe.

Planon is the leading global provider of Facility and Real Estate Management software. Around 3,750 organisations are already using our IoT-enabled solutions to effectively manage their buildings, infrastructure and facilities; saving costs, meeting governance and sustainability goals and creating attractive and engaging workplaces.

Planon Integrated Workplace Management Solution is a proven, innovative, easy-to-use IWMS platform. Its open platform architecture also supports you in connecting and embedding the latest smart building technology offered by our extensive network of tech partners for optimal management of your building and workplace portfolio.

Grace & Green is a world-leading B Corp committing to providing sustainable and accessible period and bladder products for all who need them. Crafted with organic materials, free from harsh chemicals, and wrapped in recyclable or compostable packaging, their products are designed for both people and the planet. The range also includes zero-waste reusables like period underwear and menstrual cups. Beyond products, Grace & Green champion access and education through their Period Dignity scheme, ensuring safe, sustainable period care is recognised as a basic right in every space, including the workplace.

Fresh Ingredients | Exciting New HelloFresh Recipes | Delivered Straight To Your Doorstep | No Shopping | No Planning | More taste, less waste | The Easy Way To Cook Dinner From Scratch | Cook Meals in 20-30 Min

HoxtonAi helps organisations capture and act on operational insight in real time.

Our operational insights platform, SaySo, enables occupiers, visitors and onsite teams to quickly report issues, requests and feedback using QR codes, kiosks or their own devices. Users can select common issues in a single tap - such as cleaning, catering, facilities or meeting room problems - or simply speak naturally. SaySo automatically transcribes, categorises and routes information to the right team, helping organisations respond faster and identify recurring operational themes.

HoxtonAi deploys technology around the world. SaySo, as the latest product, is being adopted in workplace settings for front-of-house operations, leisure sites, facilities management, hospitality, meeting rooms and events.

By turning everyday conversations and observations into structured operational intelligence, HoxtonAi helps organisations improve service delivery, resolve issues faster and gain a clearer understanding of what is happening across their buildings and workplaces.