Helen Kenyon
Overview
The IWFM People Development SIG represents professionals responsible for leading, managing and developing people across the workplace and facilities management (FM) profession.
We believe that people strategy is fundamental to organisational success. Our mission is to ensure that people considerations are embedded into corporate decision-making at every level — because high-performing FM organisations are built on capable leaders, engaged teams and strong workplace cultures.
People Development in a Changing FM Landscape
FM is evolving rapidly. Digital transformation, ESG commitments, regulatory complexity, hybrid working models and rising client expectations are reshaping the profession. At the same time, the sector faces persistent challenges:
- Skills shortages and talent retention
- Developing confident, future-ready leaders
- Workforce wellbeing and engagement
- Succession planning and clear career pathways
- Diversity, equity and inclusion
- Delivering value while maintaining operational excellence
In this environment, people development is not a support function — it is a strategic priority.
The SIG provides a platform to explore how organisations can strengthen leadership capability, build resilient teams, enhance performance and create inclusive, high-performing cultures across FM operations.
What We Offer
Throughout the year, we deliver:
- CPD events and expert-led discussions
- Thought leadership and practical insight
- Peer networking and knowledge-sharing forums
- Opportunities to collaborate on emerging people challenges
IWFM’s Special Interest Groups are trusted communities of practice. The People Development SIG acts as a hub for expertise, guidance and shared experience — supporting professionals at every stage of their leadership journey.
Get Involved
Join the conversation on LinkedIn for the latest updates, discussions and events.
If you’re passionate about shaping the future of people development in FM, consider volunteering with the SIG. Contribute your expertise, expand your network and help influence the profession.
For further information, you can contact the SIG Chair directly, connect with us via LinkedIn, email us, or reach out to IWFM’s Community team.
Sponsors
Quadrilect Ltd - a specialist provider of facilities management training and development solutions, helping organisations and individuals build practical FM skills and leadership capability. They deliver tailored courses, apprenticeships and professional development programmes aligned with industry best practice.
Have you thought about volunteering?
Find out more about volunteering for IWFM SIGs here >