Is this course for you?

New to workplace and facilities management? Looking for a career change? This course will introduce you to the key skills required to kick start your career.


How much will it cost?

Live virtual and face-to-face training

Member: £895 + VAT 
Non-Member: £995 + VAT

E-learning programme

Member: £155 + VAT
Non Member: £195 + VAT

What will you learn?

Upon completion of this course, you will understand:

  • The role of facilities management: What facilities mean to an organisation, the range of professional roles in the profession and their responsibilities, and how to progress in your career 
  • Professional Standards: The competency framework for the workplace and facilities management profession, set out by the IWFM
  • Finance: The basics of budgeting and service level agreements (SLAs)
  • Risk management: Effective methods to identify and manage risk
  • Relationships: How to develop better team and customer relationships
  • Compliance: Issues facing workplace and facilities managers

All our learning outcomes match the essential skills required by the profession day-to-day.

This course will boost your skill set, providing the tools you need to advance your career.

How long is it for?

Live virtual and face-to-face training

Study time is equivalent to 21 CPD hours.

This is an immersive three-day course comprising workshops and practical tasks.

E-learning programme

Learn anywhere, anytime with our e-learning programme.

When you purchase this e-learning programme, you will receive an email with instructions on how to access it. You then have 120 days to complete the programme.

You will receive an e-certificate upon successful completion of the assessment. 

Please note you cannot purchase an IWFM Academy e-learning programme on behalf of someone else - the person studying must provide their details. To purchase multiple licences please contact [email protected]

Delivery method

1. Live virtual training via zoom

Learn from a location that suits you.

In order to be part of our virtual training session, you will need:

  • Access to a computer (PC or Mac) which has a microphone and web cam included (or an additional microphone and web cam installed and set up)
  • A strong internet connection
  • A pair of headphones
  • A quiet area of your home where you can concentrate, uninterrupted

2. Face-to-face training

Immersive peer-to-peer learning - upskill alongside your colleagues from the industry.

3. E-learning programme

Book onto our new Introduction to facilities management e-learning programme and enjoy the flexibility to work through interactive content at your convenience. You will have 120 days of access granted upon payment to complete the e-learning content and assessment.   

We recently launched a new Learning Management System (LMS) for our new e-learning programme, which offers: 

  • Improved and more engaging learning materials.
  • Interactive learning interventions.
  • Knowledge checks and multiple-choice assessments.
  • An IWFM e-certificate upon successful completion.



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