Displaying 37 results
Black belt negotiation
Negotiating is about getting the best deal possible. But how? Find out in this practical course.
Building effective business relationships
Get the knowledge and tools you need to develop positive and productive business relationships.
Building Safety Act: Methodologies for Evidencing Organisation Capability
The course provides the understanding of how establishing the competence required by any organisation to deliver its services is the foundation for being able to evidence the management of competence.
Building Safety Act: what FMs need to know and do
This course provides the crucial information all FMs will need to know, whether supervisors, managers, or FMs 'on the ground', about the Building Safety Act 2022
Contract development: design, delivery models and strategic alignment
Get the best strategic fit for the delivery of FM services.
Contract management: commercial models, KPIs and SLAs
Maximise performance and drive value from existing contracts.
Effective facilities management professional
Are you a junior facilities manager? Find out how to create and sustain effective operations.
Effective property management
Understand how to manage and maintain your property portfolio with an effective property strategy.
Environmental sustainability skills for facilities frontline workers
Discover a practical introduction to environmental sustainability in Workplace and Facilities Management.
Environmental sustainability skills for facilities managers
Improve environmental sustainability skills in Workplace and Facilities Management
Facilities management strategy
Find out how your business strategy impacts facilities services and understand how to evaluate and improve it.
Improving the customer experience
Get to grips with customer types and relationships, and how to improve the rate of customers returning.
Innovation in FM
Boost your organisation's performance with innovative thinking and strategic planning for the future.
Introduction to facilities management
Everything you need to know about workplace and facilities management as a new career path.
Introduction to facilities management e-learning
Everything you need to know about workplace and facilities management as a new career path.
Introduction to team leading
Discover the PIER Model and find out how to lead your team to success.
IOSH managing safely
Ensure your team's working safely with our practical step-by-step guidance.
IOSH working safely
As an employee, how are you responsible for your health and safety in the workplace?
Leadership and management
Understand how to lead and manage change, and how to develop and encourage innovation.
Managing building services
Reduce risk and improve the management of your building services.
Managing flexible and remote teams
Find out how to effectively manage flexible and remote teams, outsourced contracts and multi-site operations.
Managing security and protecting your assets
Find out more about implementing an effective security strategy and how to mitigate risk.
Managing supplier relationships
Build valuable collaborative partnerships and understand how to manage contracts and supply chains effectively.
Maximising value from your FM data to encourage lean principles
Find out how to turn your data into revenue and create further value for customers.
Mental health first aid
Learn how to identify, understand and help someone that may be experiencing a mental health issue.
NEBOSH - National General Certificate in Occupational Health and Safety
NEBOSH National General Certificate in Occupational Safety and Health
NEC4: Getting it right - managing the NEC4 Facilities Management Contract
This workshop by the NEC covers the key obligations and procedures for managing a NEC4 Facilities Management Contract (FMC).
NEC4: Getting it right - Preparing the NEC4 Facilities Management Contract
This workshop by the NEC covers the practicalities of preparing the various documents that form the NEC4 Facilities Management Contract (FMC).
NEC4: Introduction to the Facilities Management Contract (FMC)
Everything you need to gain an insight into when to use the NEC4 Facilities management Contract, how to put it together, the contract strategy, and how it is managed effectively.
Operational space planning
Design and use space effectively to improve customer experience.
Pathways to Net Zero for facilities managers
Provide your Workplace and Facilities Managers with best practice guidance on response to the climate crisis
Professional skills for career success
Fast-track your career by understanding your behaviour, improving relationships, and planning your next steps.
The tech survival guide: Emerging and future technology
Part of our WFM Essentials series, this 20-min episode will help you understand the new and emerging technologies that impact your working environment.
The tech survival guide: Get to grips with workplace data standards
Part of our WFM Essentials series, episode three provides you with a clear understanding of ISO 19650 and its practical application to workplace data.
The tech survival guide: How to utilise data
Part of our WFM Essentials series, this 20-min episode will help you understand how to leverage data insights to support your decision making.
The Workplace Thinker Guide: Lessons from history
Part of our WFM Essentials series, this 20-min episode aims to provide a foundational understanding of the history of workplace thinking, equipping professionals with valuable insights to provide a clearer understanding of approaches to work.