Displaying 31 results

Better supplier relationships

Build valuable collaborative partnerships and understand how to manage contracts and supply chains effectively.

Black belt negotiation

Negotiating is about getting the best deal possible. But how? Find out in this practical course.

Building effective business relationships

Get the knowledge and tools you need to develop positive and productive business relationships.

Building Safety Act: what FMs need to know and do

This course provides the crucial information all FMs will need to know, whether supervisors, managers, or FMs 'on the ground', about the Building Safety Act 2022 

Competence, leading to Organisational Capability: Methodologies for Evidencing Organisational Capability

The course provides the understanding of how establishing the competence required by any organisation to deliver its services is the foundation for being able to evidence the management of competence.

Effective facilities management professional

Are you a junior facilities manager? Find out how to create and sustain effective operations.

Effective property management

Understand how to manage and maintain your property portfolio with an effective property strategy.

Environmental sustainability skills for facilities frontline workers

Discover a practical introduction to environmental sustainability in Workplace and Facilities Management.

Environmental sustainability skills for facilities managers

Improve environmental sustainability skills in Workplace and Facilities Management

Facilities management strategy

Find out how your business strategy impacts facilities services and understand how to evaluate and improve it.

FM strategic sourcing: ISO41012

Find out how strategic sourcing can reduce costs, improve quality and deliver better outcomes.

Improving the customer experience

Get to grips with customer types and relationships, and how to improve the rate of customers returning.

Innovation in FM

Boost your organisation's performance with innovative thinking and strategic planning for the future.

Introduction to facilities management

Everything you need to know about workplace and facilities management as a new career path.

Introduction to team leading

Discover the PIER Model and find out how to lead your team to success.

IOSH managing safely

Ensure your team's working safely with our practical step-by-step guidance.

IOSH working safely

As an employee, how are you responsible for your health and safety in the workplace?

Leadership and management

Understand how to lead and manage change, and how to develop and encourage innovation.

Managing building services

Reduce risk and improve the management of your building services.

Managing flexible and remote teams

Find out how to effectively manage flexible and remote teams, outsourced contracts and multi-site operations.

Managing security and protecting your assets

Find out more about implementing an effective security strategy and how to mitigate risk.

Maximising value from your FM data to encourage lean principles

Find out how to turn your data into revenue and create further value for customers.

Mental health first aid

Learn how to identify, understand and help someone that may be experiencing a mental health issue.

NEC4: Getting it right - managing the NEC4 Facilities Management Contract

This workshop by the NEC covers the key obligations and procedures for managing a NEC4 Facilities Management Contract (FMC).

NEC4: Getting it right - Preparing the NEC4 Facilities Management Contract

This workshop by the NEC covers the practicalities of preparing the various documents that form the NEC4 Facilities Management Contract (FMC).

NEC4: Introduction to the Facilities Management Contract (FMC)

Everything you need to gain an insight into when to use the NEC4 Facilities management Contract, how to put it together, the contract strategy, and how it is managed effectively.

Operational space planning

Design and use space effectively to improve customer experience.

Pathways to Net Zero for facilities managers

Provide your Workplace and Facilities Managers with best practice guidance on response to the climate crisis

Professional skills for career success

Fast-track your career by understanding your behaviour, improving relationships, and planning your next steps.

Time management, delegation and organising skills

Sharpen your time management, delegation and organising skills to improve productivity.