What is it about?

This qualification will provide you with a foundation understanding of workplace and facilities management, health and safety, and service delivery. Choose between a Competency qualification and a Knowledge qualification depending on how you learn best.

  • Learn the basics of workplace and facilities management
  • Understand how to promote and implement service delivery
  • Develop health and safety knowledge and its importance
Is it for you?

This introductory certificate is ideal for those that are new to workplace and facilities management, have a desire to work in the profession or that want a career change.

How is it assessed?

All our qualifications are assessed against clear learning outcomes. Assessment tasks are practical and work-based, reflecting real-life scenarios, ensuring you can apply your knowledge when managing.

How is it delivered?

You can study online via our Direct learning platform or choose an alternative recognised centre. Depending on your centre, you can study face-to-face, attend evening classes, via distance learning or online.

Mandatory and optional units 


Level 2



Recognised centres

We have recognised centres throughout the UK and the world. Choose a centre and take the first step to your future career.


Academies Enterprise Trust (2)

Delivery method

Blended, Online

ACL / Essex County Council

Delivery method

Day, Blended

Advanced Workplace Solutions

Delivery method

Evening, Day, Blended

Axia-Solutions Ltd.

Delivery method


Bridgend College

Delivery method

Evening, Day, Distance, Blended

College of Central London

Delivery method


Dynamic Training UK Ltd

Delivery method



Explore other qualification levels...

Level 3   Level 4   Level 5   Level 6   Level 7