INVIDA is an estates and facilities software platform, designed for the owners and operators of property portfolios of all type, size and complexity.

WPS combines deep sector expertise, local knowledge and a family-owned, purpose-driven approach to act as a strategic partner for whole-property solutions. From repairs and maintenance, plus heating & compliance to facilities management – we provide a one-stop-shop for property services optimisation and energy transition.

Tokio Marine HCC (TMHCC) underwrites more than 100 specialty insurance products, with access to over 180 territories. Supported by 4,400 employees globally, the company is one of the world’s leading specialty insurers. 

Headquartered in Houston since 1974, Tokio Marine HCC specialises in some of the most complex areas of insurance focusing on tailored underwriting and providing the highest quality risk management. 

We’ve grown organically and through acquisition, but always with the same goal in mind; anticipating and pre-empting the world’s emerging exposures so that we can protect and defend our policyholders. 

Our client’s success has been the priority of every employee at TMHCC since our inception and when we became part of the Tokio Marine Group family in 2015, this was further reinforced by our global vision: To Be a Good Company. 

Japan-based Tokio Marine Group is one of the world’s leading insurance companies with a market cap of USD 84 billion*.

*As at June 30, 2026

Smart Net Zero helps facilities and estates teams improve building performance, reduce energy waste and plan practical progress towards net zero. By connecting asset, energy and operational data with specialist expertise, we help organisations prioritise investment, strengthen resilience and make better-informed decisions across the asset lifecycle.

Steve is an Honorary Fellow of the Institute of Workplace and Facilities Management (IWFM). 

In 2005 he received the IFMA recognition award for global contribution to FM as a result of his position as Chair of the Facilities Management Association, Australia and then Chair of Global FM.

More recently in 2020, he was recognized in the IWFM Excellence Awards for his contribution to industry and profession.  The following year was awarded the Lifetime Achievement Award in the PFM Awards.

In 2013, following 4 years as Lead Judge, Steve was appointed Chair of the IWFM Industry Excellence Awards and held this position for 6 years.  He was also the Chair of the IWFM International Special Interest Group.

He is a Director of Nodus Solutions Limited a privately-owned Facility Management company based in the UK providing FM and Consultancy advice to a broad range of clients ranging from large multi-national listed entities to public sector bodies.

He is also a Course Trainer for the Institute of Workplace and Facilities Management (IWFM) Academy and has developed and delivered training for the Institute for over 15 years.

He has lectured at Liverpool John Moore’s University, Sheffield Hallam University, Sydney University, Hong Kong Polytechnic and most recently lectures at University of Greater Manchester on their Level 6 BSc FM Degree Apprenticeship program.

Steve is a Building Services Engineer by background and holds a Master of Business Administration (MBA) from the University of New South Wales (Australian Graduate School of Management).  

Jo's role at Sodexo is developing best practice Hard FM in the UK&I region. Responsible for promoting, programme managing and embedding best practice in maintenance and technical services.

She is a technical author of industry guidance including the last 2 updates for CIBSE Guide M and working with BSI supporting the development of FM standards. 

She is passionate about closing the gap between construction and operations, delivering best practice maintenance, and embracing technology to increase asset reliability and availability.

With more than 20 years’ experience in the property and FM sectors, Chris is currently Director and Head of Facility Management Advisory at Mott MacDonald.

His specialities include FM strategy, procurement and contract management, service improvement initiatives, delivering sustainable workspace and property service solutions for a wide range of built facilities.

Chris is a permanent member of the LSWG, past chair of the IWFM Procurement Special Interest Group and regularly contributes to a number of industry bodies and initiatives.

Gordon Mitchell helps organisations turn digital clutter into trusted insight. As Co-Founder of Wholus, he closes the data gap between design, build and operations - transforming Facilities Management into a strategic value engine that delivers measurable ROI, Net Zero progress and human-centred results.

As the ISO Global Standards Convenor for digital, data and technology Gordon translates lifecycle, digital capabilities and ESG frameworks into grounded, adoptable models - trusted by Fortune 100 companies and national government agencies. His work connects innovation with governance, helping teams embed AI, Digital Twins and standards into investment returning systems people actually use.

He leads on:

• Closing the lifecycle fracture and supporting the handover so information powers operational value
• Delivering measurable ROI through AI, Digital Twins and ESG alignment
• Translating standards into frameworks teams adopt with confidence
• Cultivating transformation through the anthropology of change

Practitioner and strategic leader in apprenticeship delivery and decision making. Over twenty years’ experience in the built environment, specialising in ESG and regenerative principles. Driving the development of collaborative approaches to teaching, learning and assessment on the sector leading FM degree apprenticeship at University of Bolton with responsibility for internal and external quality standards, to deliver outstanding pedagogy, curriculum development and learner experience