Is this course for you?
Work has changed. Hybrid patterns, new expectations, smarter technology, and shifting generational priorities have reshaped how people work, where work happens, and what organisations need to provide to help people do their best work.
New Ways of Working is not just about flexibility in hours or location. It has fundamentally changed how workplaces are designed and used. Offices can no longer be places people come simply to sit at individual desks with headphones on. Instead, workplace and facilities professionals are being asked to create environments that support collaboration, connection, and different modes of work, from focused individual tasks to team‑based problem solving. This shift has required real innovation in how physical space is planned, managed, and experienced.
This episode steps back and makes sense of it all. You’ll explore the evolution of New Ways of Working (NWoW), from early experiments in flexible working through to the rapid acceleration triggered by the COVID‑19 pandemic. Crucially, it also looks beyond the pandemic to understand why these changes have endured. New Ways of Working has been sustained and strengthened by a new generation entering the workforce, particularly Generation Z, whose expectations around work‑life balance, purpose, and flexibility are reshaping what good work looks like. Attracting and retaining this talent is now critical for organisations that want to survive and thrive.
Rather than a short‑term trend, NWoW is now a permanent, structural shift. It touches space, culture, technology, wellbeing, performance, and the wider employee experience. Organisations are embracing these approaches not only to respond to changing expectations, but to evolve, attract new talent, reduce costs, and support healthier work‑life balance for their people.
Through practical examples and simple, clear frameworks, you’ll build a grounded understanding of what’s driving New Ways of Working and what it means for workplace and facilities management. You’ll see where the opportunities lie, where the challenges emerge, and why workplace and FM professionals play a critical role in shaping environments that genuinely work for both people and organisations.
This episode is especially helpful if you’re still getting to grips with New Ways of Working, or if you want clearer insight into how it affects physical space, day-today operations, organisational culture, and the everyday employee experience.
Member: £25
Non-Member: £30
This is a bitesize course which should take you no more than 20-minutes, however you will have 120 days of access granted upon payment to complete knowledge check which requires 60% or more to pass.
By the end, you’ll be able to:
- Define the different types of New Ways of Working and how they’ve evolved over time.
- Describe how NWoW influences culture, operations, and organisational performance.
- Recognise the opportunities and challenges created by different NWoW models.
- Identify practical ways workplace and facilities management can support, guide, and strengthen effective New Ways of Working in real organisations.
Learn anywhere, anytime with this bitesize e-learning course via our new online Learning Management System (LMS).
When you purchase this bitesize e-learning course, you will receive an email with instructions on how to access it. You then have 120 days to complete the course.
The benefits of bitesize e-learning include.
- Values attendees’ time with short learning periods
- Accessible anytime, anywhere
- Topic specific, easier to digest and retain information
- Flexibility around busy lives and schedules
- Learning can be applied super quickly
Please note you cannot purchase an IWFM Academy bitesize e-learning course on behalf of someone else - the person studying must provide their details. To purchase multiple licences please email [email protected]