Choosing an FM operating model
Quick start guide
- Facilities,
- Procurement,
- Soft services
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01 February 2018
About FM operating models
Thirty years ago, facilities management was a largely inhouse affair. Organisations directly employed cleaners, security guards, maintenance engineers, handymen and catering staff, only turning to contractors for specialist work such as lift or air-conditioning maintenance. But as the market has matured, so have delivery models.
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