Ian Christopher is the Volunteer Partnership Manager within the Memberships & Partnerships team at IWFM. In this role, he works closely with volunteers, committees, and strategic partners to support engagement, collaboration, and the delivery of member‑focused activity across the Institute.

Ian plays an active role in coordinating community and committee initiatives, working across forums and leadership groups to ensure strong connections between members, volunteers, and organisational priorities. He is closely involved in reviewing community activity, supporting strategic forums, and contributing to ongoing development across IWFM’s volunteer landscape.

Through his partnership‑focused approach, Ian supports the effective delivery of events, forums, and collaborative initiatives that add value for members and stakeholders alike.

Julie Hulme is Chief Revenue Officer at Wynexglobaland has over 30 years’ experience in the facilities management industry. She has held a range of senior roles across business development, account management and as a subject matter expert in security, with a particular focus on soft services and customer experience.

An active and committed member of IWFM since 2013, Julie has served as Deputy Chair of the IWFM Northern Region since 2020. She was a founding member of the Customer Experience Special Interest Group (CX SIG) and played a key role as part of the team that created IWFM’s Best Practice Guide to Customer Journey Mapping.

Julie is passionate about promoting the importance of customer experience across the FM sector and regularly contributes her expertise to IWFM initiatives. She holds an MA in French from St Andrews University.

Steven is a highly experienced Facilities Manager whose career began with 24 years of service in the British Army. During his military career, he undertook operational tours with the United Nations in the former Yugoslavia and several tours in Iraq. These experiences provided him with invaluable skills in leadership, logistics, and resource management, as well as the ability to deliver results under pressure and lead diverse teams in challenging environments.

Since leaving the Army in 2007, Steven has established himself as a client-facing Facilities Manager across a wide range of sectors. He spent his first decade as an in-house FM within an engineering consultancy, where he was responsible for managing complex estates and embedding service improvements. He then broadened his experience by working in the hospitality, care, charity, and consultancy sectors, gaining a reputation for his ability to adapt to varied environments and deliver consistent operational excellence.

For the past two years, Steven has been a Facilities Manager at the University of Glasgow, supporting the operations of one of Scotland’s most prestigious academic estates. His role involves not only ensuring high standards of service delivery but also contributing to long-term sustainability initiatives and enhancing the overall workplace experience for staff and students.

Steven is also an active committee member of the IWFM Scotland Region, where he helps to shape the profession through events, knowledge sharing, and networking opportunities. He is passionate about supporting the growth of Facilities Management as a recognised profession, while also championing the value that veterans bring to the sector. With a career that spans both military and civilian life, Steven combines leadership, technical expertise, and people-focused management, making him a respected voice within the FM community.