Overview
Join the IWFM South West Region for this event hosted at Lloyds Banking Group's Harbourside office in Bristol, designed to showcase the evolution of facilities management into workplace experience.
The event brings together workplace and facilities management professionals to explore how organisations can create more engaging, inclusive, technology-enabled and human-centred workplace environments.
As hosts, our objectives are to:
- Demonstrate Lloyds Banking Group's workplace experience journey, sharing both the progress made to date and our future vision for next-generation workplaces.
- Stimulate discussion on the changing role of workplace professionals, moving beyond traditional FM measures towards employee experience, wellbeing, inclusion and organisational outcomes.
- Provide practical insights into emerging workplace trends, including accessibility, hidden disabilities, workplace technology and future workplace design.
- Create meaningful networking opportunities through facilitated roundtable discussions, enabling attendees to share experiences, challenges and ideas with peers from across the region.
Agenda
10am – Introduction
Richard Kimber, IWFM South West Region Chair
10:15am - Evolving the LBG workplace experience
Sarah Tait, Workplace Experience, Lloyds Banking Group
10.45am - Workplace experience through the lens of hidden disability
Helen Kenyon, Skanska and IWFM People Development SIG Chair
11:15am Break
11.30am - Workplace Tech Case Study of Birmingham
Peter Lemon, MACS EU
12:45pm Lunch and networking
Provided by Gather&Gather
Round table discussions
1.30pm - Round table discussion feedback
Wayne Nutland, Lloyds Banking Group
2.15pm - Break
2.30pm - Next generation talent and the future of workplace experience
Joseph Beekman, Workplace Experience, Lloyds Banking Group
3pm - Wrap up, close and raffle draw
Richard Kimber, IWFM South West Region Chair
Ticket information
- Members: £5 + VAT
- Non-members £10 + VAT
On arrival, your ticket will be exchanged for raffle tickets, which will be entered into the prize draw.
Lunch and light refreshments will be provided, with opportunities for networking throughout the day.
How to get there
Venue - Harbourside, 10 Canons Way, Bristol BS1 5LF
Rail - Bristol Temple Meads – short taxi or bus ride to the venue.
Parking – No onsite parking – recommend Britannia Car Park, Canons Way or Millenium Square Car Park
Park & Ride - Long Ashton or Portway Park & Ride services to Bristol City Centre.
What3Words – ///leaned.aside.speeds
Sponsors
Lloyds Banking Group
Speakers
Joseph Beekman
Joseph is a recipient of the Deborah Rowland Scholarship and a member of the Workplace Experience team at Lloyds Banking Group, where he has spent the last 3 years helping to transform FM service delivery. His work has focused on leveraging the built environment to actively boost colleague satisfaction and retention under an end-end Workplace Experience Model.
As someone who is at the start of their WFM journey, Joseph represents the next generation of FM Leadership.
Helen Kenyon CIWFM
Helen Kenyon is an award-winning Facilities Director with over 20 years’ experience championing high standards, sustainable practice, and positive impact across the built environment. With a strong belief that great FM is driven by people as much as performance, she is committed to developing capability, professionalism, and ethical leadership within the sector. As Chair of the IWFM People Development SIG, Helen actively supports talent development and progression, bringing a perspective grounded in integrity, inclusion, and meaningful, measurable outcomes.
Richard Kimber MSc BSc (Hons)
Richard Kimber has been a committee member for the IWFM South West Region for a number of years and accepted the role of Deputy Chair just before the start of the pandemic. He has been working in the FM sphere with the University of West of England since 2010, and been working with our FM systems since 2015. Richard has been responsible for modernising their use of CAFM systems, and improving the reliability of the data they use to make decisions in Security, Hospitality and Estates.
This year Richard took a new role managing the team that run building systems for the Estates team - including traditional BMS, Intruder Alarm, Fire Alarm and Access Control.
Peter Lemon
Sarah Tait
Coming soon.