Overview
IWFM’s research and insight team creates our guidance, tools and policy advice – vital resources that support our members throughout the workplace and facilities management industry.
Join this member benefits webinar to discover how these resources support your role, inform your decision-making and contribute to your development.
Whether you’re looking to get more from your membership, support a qualification or strengthen your knowledge, this session will help you make better use of IWFM’s research and guidance to support your day-to-day work and professional development.
What you will learn
- How IWFM research and surveys are developed, and how your contribution shapes insight and decision-making
- How research is translated into practical outputs, including reports and expert guidance such as Good Practice Guides
- How guidance topics are identified and developed with industry experts, and how you can contribute or support future guidance
- How to find and access research and insight resources, and how they support your role, development and studies
What you need to know
- This webinar is open to members and non-members interested in understanding how IWFM research and insight can support their role and development
- Includes a demonstration of how to navigate and access resources on the IWFM website
- Attendance can be logged towards your CPD
Speakers
Melissa Gilbert
In her role at IWFM, Melissa contributes to efforts that drive insights and transformation within the profession.
Before joining IWFM, Melissa accumulated over 15 years of experience at a market research fieldwork agency, where she gained valuable expertise in data and analysis and managed a diverse array of projects for public and private sector clients, both in the UK and internationally.
Melissa also has a background as an analyst with corporate and consultancy experience, having worked at Scottish Power and Wood Mackenzie.
Wynna Ní Riabhaigh
Danielle Scott
Danielle has worked at IWFM for 5 years as the Member and Customer Experience Manager. Danielle’s career has been centred around customer service and supporting members. Previous to IWFM, Danielle worked at Which? Membership organisation as the Membership Retention Manager. Danielle has worked on developing new initiatives for the Institute to support members including the mentoring platform, a new experiential route for Certified and Live Chat so members can chat with us whenever they need to.